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2021 Crossroads Travel Trailer reviews

3.6 (11 reviews)
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Liveability
4.0
Overall quality
3.0
Floorplan
4.4
Driving/towing
3.7
Factory warranty
3.1

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11 ratings and reviews

Voted most helpful review

Andrea J. Brouillard

Montana

Reviewed on September 15, 2022

RV reviewed 2021 Crossroads Sunset Trail 253RB view listing

1.4
We bought this unit on April 2022. It needed repair even before we possessed it. We had issues with graphics, slideout, door, leveling pad, table brackets, leaks under sink, Stains on upholstery. New trailer. When we finally got out, more problems showed up. When repaired, Got out again and more issue... read more
We bought this unit on April 2022. It needed repair even before we possessed it. We had issues with graphics, slideout, door, leveling pad, table brackets, leaks under sink, Stains on upholstery. New trailer. When we finally got out, more problems showed up. When repaired, Got out again and more issues with door, outside kitchen bracket failed, Now awning needs work. All the expensive add on warranties are not applicable. Terrible quality. We used it three times in 5 months and hate it. The convenient floor plan is irreverent now. Service is non stop.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Adrienne

Virginia

Reviewed on August 26, 2022

RV reviewed 2021 Crossroads Bunkhouse Cruiser Aire 33BHB view listing

3.2
Total covid camper. I wish we’d gone with a used fifth wheel but we pushed through and wanted something that was available ASAP. Pre-wired solar and backup camera were not, in fact, pre-wired (but 2nd AC was). Replaced the converter after maybe 6 months. Mirror on bedroom cabinet door cracked. Couch t... read more
Total covid camper. I wish we’d gone with a used fifth wheel but we pushed through and wanted something that was available ASAP. Pre-wired solar and backup camera were not, in fact, pre-wired (but 2nd AC was). Replaced the converter after maybe 6 months. Mirror on bedroom cabinet door cracked. Couch tore. Fridge door handle broke. Fold-up bunk bed platform sags. Sound system rear interior and exterior speakers stopped working (and the exterior rear speaker light doesn’t turn on) but it’s all still connected. Exterior plug melted the wiring inside because the wiring was loose in the plug (thankful we had a Surge Guard and a neighbor at a campground recognized the problem) - and there is a recall for this problem that our rig is not included in. Propane knobs broke. TV mounting in the bunk room is either not there at all or not where it says it is because we put the screw in and the back end came out into the outdoor kitchen. We made the mistake of getting an extended warranty that doesn’t cover anything that gets used, like the mirror or the couch or the fridge… not sure what’s actually covered. I KNEW we were getting a covid camper but for some reason thought maybe we wouldn’t get thrown into the fray of crappy workmanship and camper builder that doesn’t care at all. And the dealership doesn’t care either. We like the layout for the most part but have learned what we want in our next rig. Pros - outdoor kitchen with fridge, sink, grill. Half bath accessible from outside. Bunk room and main bedroom separated. Corner shower where we can fit a small portable/apartment washer/spinner. Stable steps are okay but the new version that auto-levels instead of having to hammer the pins out every time you use them.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

John

Kentucky

Reviewed on July 25, 2022

RV reviewed 2021 Crossroads 33DB Volante view listing

3.6
We replaced our older trailer with Volante, cost more and not nearly as nice. Had several items that we had to have the dealer fix, ended up doing a few of them myself. Came with a king matteress, can't move along the sides of the bed. The awning quit working, due to the wiring being pinched and shorting out... read more
We replaced our older trailer with Volante, cost more and not nearly as nice. Had several items that we had to have the dealer fix, ended up doing a few of them myself. Came with a king matteress, can't move along the sides of the bed. The awning quit working, due to the wiring being pinched and shorting out. It has a nice layout with a separate room in the back. Needs two AC units to nicely cool the entire camper.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Sally

Minnesota

Reviewed on August 25, 2021

RV reviewed 2021 Crossroads Hampton 375DBL view listing

2.6
We bought our new Hampton in April, we would love to love this camper but we have had nothing but issues. The microwave had not worked since day one and have been told several times that it is on backorder. Many many water issues that have not been fixed. Always the response is "we can't get a tech out t... read more
We bought our new Hampton in April, we would love to love this camper but we have had nothing but issues. The microwave had not worked since day one and have been told several times that it is on backorder. Many many water issues that have not been fixed. Always the response is "we can't get a tech out there to fix it" Black tank flush not hooked up. Pump for fresh water faulty, toilet leak, air condition leak. Unacceptable service. So disappointed.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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V.Barron

Texas

Reviewed on August 23, 2021

RV reviewed 2021 Crossroads Hampton 375DBL view listing

3.6
Feel like is held up with staples and glue. Our recliner broke the first day. One of the board is warped in the cabinet. The floor has squeaky spots. The craftsman Quality is not that good. But I can get three people in my kitchen at a time and they’ll have a lot of space to move around... read more
Feel like is held up with staples and glue. Our recliner broke the first day. One of the board is warped in the cabinet. The floor has squeaky spots. The craftsman Quality is not that good. But I can get three people in my kitchen at a time and they’ll have a lot of space to move around
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

John Scott

Ontario

Reviewed on August 7, 2021

RV reviewed 2021 Crossroads Hampton 388FKL view listing

3.8
The floor plan is absolutely amazing, our forever trailer. The chairs, couch and bed are all very comfortable. The kitchen is large and plenty of room to work. The workmanship though is very poor,it dose not match the quality of the trailer. The shower handle fell off the first day, the radio does not pick up... read more
The floor plan is absolutely amazing, our forever trailer. The chairs, couch and bed are all very comfortable. The kitchen is large and plenty of room to work. The workmanship though is very poor,it dose not match the quality of the trailer. The shower handle fell off the first day, the radio does not pick up any channels, the fridge only cools to 7 degrees. The auto igniter on the stove quite working the first week, lights under one of the lazy boys never worked, the main TV has a 5 degree slant, the kitchen tap leaks, and the satillite plug in only works part time. All of these things should of been checked out at the factory before shipping. All are under warranty, but now just waiting on the parts to come in. These things should never of happened, but once it's all fixed up it will be amazing.
Livability
5.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
4.0
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Voted most helpful review

JOSEPH BERRY

North Carolina

Reviewed on July 15, 2021

RV reviewed 2021 Crossroads Zinger Lite view listing

4.8
My 2021 Zinger lite is perfect for RV living. Mine is set up permanent at Lake Norman it is great. I am 70 years old, the floor plan is suited well to my living situation. I've read other reviews and I don't know about towing, mine was moved to the dealership and to my site, that's all. I had one little probl... read more
My 2021 Zinger lite is perfect for RV living. Mine is set up permanent at Lake Norman it is great. I am 70 years old, the floor plan is suited well to my living situation. I've read other reviews and I don't know about towing, mine was moved to the dealership and to my site, that's all. I had one little problem with a water leak behind toilet but was quickly remedied with a new coupling. Joe Berry
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Teresa

Connecticut

Reviewed on July 6, 2021

RV reviewed 2021 Crossroads Sunset Trail SS288BH view listing

5.0
After a few years away from camping, we bought a new travel trailer and we love what we found. Great floor plan, and no issues so far ( have gone camping at least 5 times so far, one was a week long trip). Putting out that much money, we made sure we through our camper thoroughly more than once, especially th... read more
After a few years away from camping, we bought a new travel trailer and we love what we found. Great floor plan, and no issues so far ( have gone camping at least 5 times so far, one was a week long trip). Putting out that much money, we made sure we through our camper thoroughly more than once, especially the day of pick up. The dealer actually told us to make sure we have a couple hours set aside the day we were going to pick the camper up. When we picked up the camper, someone other than the floor sales person walked us through every detail of the camper , as well as the mechanics. The day we first looked at the camper, as well as the day of pick up, we checked and tested everything with power...The lights, the awning, the TV, the stereo system , the fridge , freezer, slide out, we checked doors, cabinets, windows, even the blinds. My husband watched as they hooked up the camper to our Suburban. Some details do not need an experienced camper or mechanic for. Do not let anyone rush you or tell you that you cannot check the power. If you have less experience with a camper, bring someone who does , or do online research. It is your money. We were able to have things taken care of before we even made a deposit when we first looked at it because we asked for power hook up to check things out. Depending on the level, sometimes our bathroom door doesn't shut tight, but when we make sure it is properly level, we have no issues. We regret having a king size bed because the normally small closets on the side are way to small and difficult to reach. This camper has an amazing pantry closet right when you walk in, so we use the second closet by the bathroom to store our clothes. There is a lot of storage, and we love the layout with the recliners instead of the couch ( we would not have normally chosen the recliners, but we purchased a model from the lot that had it and we actually love it). I love that the recliners face the TV and not on the side. We love that the kitchen area is not right when we walk into camper. There is no counter peninsula , and that makes the camper space so much more spacious. We are very happy with our purchase.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

S Jolley

Oregon

Reviewed on May 26, 2021

RV reviewed 2021 Crossroads Sunset Trail 257FK view listing

4.2
We had a few small issues with missing screws or loose trim. Water heater was not plugged in behind cabinet and the thermal fuse was blown at the controller so water heater did not work on propane or electric. Pretty easy fix the two drawers at the left side of the kitchen sink were less than 12 inches deep (... read more
We had a few small issues with missing screws or loose trim. Water heater was not plugged in behind cabinet and the thermal fuse was blown at the controller so water heater did not work on propane or electric. Pretty easy fix the two drawers at the left side of the kitchen sink were less than 12 inches deep (useless for kitchen gadgets or silverware) we made new deeper drawers plenty of room to make them deeper. Awning light had bad wire harness had to be replaced. One of the electric stabilizers had to be replaced. Very small space where toilet is located not ideal if you are a full sized adult but overall we are pleased with this unit.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

R. Nguyen

California

Reviewed on February 18, 2021

RV reviewed 2021 Crossroads Hampton 375DBL view listing

3.4
This is my experience with the 2021 Crossroads Hampton 375DBL that I purchased. This unit is quite livable obviously under the right conditions. The coldest temperature in my area is about 32 deg-F and hottest temperature is about 110 deg-F. At 32 deg-F, the living room temperature before bedtime is about ... read more
This is my experience with the 2021 Crossroads Hampton 375DBL that I purchased. This unit is quite livable obviously under the right conditions. The coldest temperature in my area is about 32 deg-F and hottest temperature is about 110 deg-F. At 32 deg-F, the living room temperature before bedtime is about 72 deg-F and will drop to about 48 deg-F by early morning. The furnace will bring up the temp to about 68 deg-F. I turn on the fireplace heater to speed up this process. At night, there is no need to run the furnace. A small space heater in the bedroom will keep it warm all night to sleep comfortably, and if necessary a warm blanket. During hottest days at about 110 deg-F, with both A/C's running the temp is about 80 deg-F. It's still warm inside but is bearable. The bedroom barely gets any A/C since most of the air goes into the upstairs loft. There's no way to close the loft ceiling registers to route all the air down to the bedroom, you'll have to leave the bedroom door open. I'm sure you can be creative with this to close off those registers. Summer electric bill at peak temperatures was about $550 because of running A/C's all day. I have a Vue Smart Home energy monitor connected to the 50 amp breaker. The appliances that take up almost all 15 amps are the following. In order to save $ on electricity, I try not to run them during peak hours unless necessary. 1) A/C units (there are two) 2) Fireplace heater 3) Portable space heater (Purchased myself for bedroom, I only run at night when it's super cold) 4) Dryer (I do not run during peak hours to save $) 5) Washer (I do not run during peak hours to save $) 6) Electric water heater (I always have this ON. It switches on and off to maintain temp.) 7) Microwave oven (It's only on when I heat up my food) I have an energy efficient washer/dryer in the closet but it costs $$ in electricity considering the small load it handles. A full dryer takes about 80 minutes to dry 4 large bath towels. It's about $1.50-$2.00 to wash and dry 4 large bath towels based on energy consumption. You'd get more bang for your buck doing a 45 minute cycle in a normal home dryer that can do more than double the load, OR just hang dry them which costs nothing. One 30 lb (7 gal) propane bottle will last about 10 days in the winter. I have 2 main bottles, and I purchased 1 spare. Worst case, I fill up 2 bottles every 20 days. During the hot summer, one 30 lb propane bottle can last me 7-8 weeks. The overall quality and layout inside is nicer than most trailers. I would rate 4/5 stars. It loses a star because some parts of quality is lacking. I will explain more later. The manufacturing quality is sub-par, and I would rate 2/5 stars. Given that this is a higher end trailer at about $50K-$60K, I did not expect to see many manufacturing quality problems. It's very awkward towing this trailer so I had a service technician come out and fix my problems. My issues I had for this trailer is the following. 1) AC freeze protection control was not installed between evaporator fins above main living room causing unit to blow hot air. 2) Electric water heater 12V wire was not connected to 110V water heater relay which caused 12V 5Amp fuse to blow (short to ground on wire) when turned on. 3) Pantry door window, the left window is smooth on front but frosty on back. The right window is frosty on front but smooth on back. 4) No power to TV lift, blue tooth speakers or kitchen slide out ceiling LED lights. Failed after 5 months. The problem was the end crimp connectors in the under belly of the trailer are not water proof. The connectors corroded with water and eventually broke off. Fortunately, we were able to pull the wires out of the underbelly and redo them. What's worse is that the underbelly is rivetted so there's no access to the wires underneath the trailer. You would have to cut open the underbelly panels. 5) Missing 1 ceiling register vent. 6) Bluetooth power harness to SB26 sound bar had a break in the wire and would intermittently turn off. This is probably a blue tooth manufacturing problem. 7) Water leak at washer/dryer connection. This was a dealership installation problem. 8) I would say 25% of the top loft rails are screwed into studs. The other 75% just go into the wall, eventually with enough vibration and movement in the trailer, the screws strip through the dry wall. Same with the handrails to the stairs, 2 out of 6 screws are into studs. I have an outdoor wifi extender outside my main home. I get full internet speeds using 5Ghz at 50Mbps/50Mbps download/upload speeds inside the trailer. If the manufacturing quality issues weren't present, I would say this is a pretty good trailer. Overall, I would purchase this trailer while being mindful of what issues may arise.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
2.0
Factory warranty/support
2.0
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