2020 Vanleigh RV Beacon 5th Wheel reviews

We got our RV during the height of Covid, but that just showed us how good the company was at supporting their customers. Everything that was wrong was fixed as soon as we realized we had a problem. We live in our unit and we are as happy as we were the day we took it off the lot. It has more comforts and more storage than our last two homes. We are so happy that we upgraded to the Beacon 42RDB. Show less

Lost a vent cap for the black water tank. No big deal. Called parts after 1-hour I spoke with a lady that informed me that parts for Vanleigh and Tiffin had merged and they couldn't sell me the part without my registration information being transferred from VL to Tiffin. She said she would put in the request and call me back in a few days. After 2 weeks of no phone calls, I waited on the phone for 1:15 minutes to speak with parts folks who could not find my record. she said to give her a few minutes and she would call me right back. another 2 weeks past with no phone call so yesterday I called at about 2:45PM and at 3:20 I was kicked line with a with a recording saying they were closing at 3:30. Today I called at 2:03 and you guessed it, kicked off after 1:17 minutes of holding. Customer service, I Don't Think So! Show less

My husband and I bought our 2020 Vanleigh Beacon and were thrilled. THEN things went wrong. The list is too long to go into. We had a local dealer repair most of the things and some items had to order. Warranty was running out and the items fixed earlier had to be fixed again with more things going wrong. We went to Tishomingo Alabama and spent to nights there to get things fixed. Four hours down the road our fridge stopped working on the battery backup. Something they had just repaired. One year later the same items need re-repairing plus a few more things. The water valve was just replaced. The electric toilet will flush but the casing for the flushing mechanism fell off. The jacks are acting up again. This is a great disappointment for the price they cost and the brand. Show less

Worst rv we have ever owned, nothing but problems, so many it would take 6 pages to list. Right now the whole roof needs to be replaced, Costing around 15k. Of course its out of warranty and the extended warranty we purchased for 5k doesn't cover roof leaks! No wonder Thor industries bought them out, they f***ing suck....... Show less

A beautiful, nice towing, piece of junk. We spent 165k on this, expecting a high end 5h wheel, with very few if any problems, but it's making me feel very stupid for listening to the salesman, who told us all about how Vanleigh was top of the line and, how the company's main concern was quality, with the best furniture and appliances. I don't know why these RV companies use Furrion TV's and appliances, they are garbage period! I don't know anything about Franklin furniture for houses, but the junk they gave us is NOT comfortable. Where did they get the people who assembled this 5th wheel?! The shelf in the bathroom was upside down, the wall behind the sink was not attached or sealed! Screws are falling out, I expect the walls to fall off any time! One of the slides in the living room has been stuck in since October! I had to go to Tucson RV to get an apt. for Jan 17th! They shipped the parts to the wrong RV dealer, then they didn't do anything for 2 weeks, then sent them on, and it was for the wrong slide! These people don't know how to make a RV, and are complete idiots! BIG TIP: DO NOT BUY A NEW RV! Unfortunately, I've spoke with owners of other brands, and they all have a lot of problems for the first 5 years. Buy a cheap travel trailer, at least you'll get what you expect. Show less

This RV is the top of the line Vanleigh. I've had very good luck with it primarily because I did a thorough PDI with my dealer and they fixed everything wrong with prior to delivery. The floorplan is excellent and the half bath is very convenient. Furniture quality is exceptional and the optional dishwasher, stacked washer/dryer and on demand hot water make it a full timers dream come true. Show less

The worst RV I have ever owned! Don't buy one... Quality sucks. Nothing but problems.......if you want nothing but bull, and I MEAN nothing but, then buy one of these trailers and you'll be nothing but Miserable... Show less

"Do not buy one"This is the worst RV I have ever owned! The Quality is Horrible, Over 50 items and counting. you name it has failed on this unit. Suing them to get my money back. Have only had it 7 months and I'm done with playing their games! Show less

We bought the Beacon almost two weeks ago, had some issues (bad A/C, bad on demand hot water system and a few minor issues) that necessitated we leave the camper at the dealer for a week for repairs. A bit disappointing, but the dealer worked the issues within our timeframe. This is our 4th RV and by far the best, not only in amenities and comfort but also in form, fit and quality construction. As with any RV we expect to find some additional issues, and we have, but the dealer in Tampa has always supported our repairs on our timetable and we don’t foresee them being any different this time. Time will tell if our Tiffin product will stand the test of part-time RVing. If their reputation is any indication we should have no worries. We are looking forward to many a trip spanning the better part of this country. I’ll be happy to add to this review in a year or so to give you a better picture of how the Beacon is doing. As for now, we couldn’t be happier! Show less

Purchased a new 2020 42RDB Beacon. The transfer switch needed to be replaced the first week, which I will say Vanleigh did send a replacement out after several phone calls. My concern is that the literature that I received from Beacon was very limited in that it was missing numerous important docs. It took me numerous emails and phone calls to get “some“ missing docs. Very poor customer support! Show less