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2020 Thor Motor Coach Gemini Class C reviews

4.2 (1 reviews)
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Liveability
5.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty
4.0

Top 10 Class C

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Stars Refinement

1 ratings and reviews

Voted most helpful review

Anne Hunt

Virginia

Reviewed on March 6, 2021

RV reviewed 2020 Thor Motor Coach Gemini 24SX view listing

4.2
I bought this motorhome, my Mini Gem, in June 2020 at Motor Home Specialists in Alvarado Texas. My only other RV experience was a 3-week rental of a Winnebago Travato earlier in 2020. I have had many small problems and a couple of big problems with my Gemini (Mercedes Benz chassis) since purchase, but I love ... read more
I bought this motorhome, my Mini Gem, in June 2020 at Motor Home Specialists in Alvarado Texas. My only other RV experience was a 3-week rental of a Winnebago Travato earlier in 2020. I have had many small problems and a couple of big problems with my Gemini (Mercedes Benz chassis) since purchase, but I love my motorhome, and am working with Thor to make my Gem everything I hoped it would be when I made the big investment as a 50 recent widow. I need to send out words of praise to Kayla Tee who monitors the Gemini/Compass Facebook group and steps in to offer assistance whenever she feels the group is not completely sufficient in their answers to other owners’ questions. And I especially need to praise Tristen Singleton who has helped me get reimbursement from Thor for defective batteries, other warranty problems that have happened during my travels, and given me some other important answers to questions that have vexed me as a newbie. He promptly answers emails and does research to try to address my issues. I did not feel this way about Thor until I made these two important connections, but as of this day, Kayla and Tristen have made my recent interactions with Thor a very “user friendly” experience, and they have my complete gratitude. I hope the executives at Thor read this review and give Kayla and Tristen big raises and lots of kudos for the goodwill they are generating for Thor by being excellent company representatives.
Livability
5.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
4.0
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