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2020 Keystone reviews

3.4 (152 reviews)
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Liveability
3.6
Overall quality
2.6
Floorplan
4.2
Driving/towing
4.0
Factory warranty
2.7

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152 ratings and reviews

Voted most helpful review

Michael Pattie

Reviewed on November 28, 2023

RV reviewed 2020 Keystone Alpine 3712KB view listing

3.6
Over all nice rig. and it pulls very nicely considering it weights 16.5K. I love the Lippert Road Armor Pin box. It almost completely eliminated chucking going across bridges etc. Storage is plentiful especially in the kitchen. My major complaint is the bathroom is all the way in the back, visitors have to ... read more
Over all nice rig. and it pulls very nicely considering it weights 16.5K. I love the Lippert Road Armor Pin box. It almost completely eliminated chucking going across bridges etc. Storage is plentiful especially in the kitchen. My major complaint is the bathroom is all the way in the back, visitors have to travel through the bedroom to get to the bathroom. Also if you need to stop along the road to use the bathroom, you have to open the dinning room slide and the bed to get to the bathroom. The push button light in the bathroom is not conveniently placed. that light is all the way at the end of the counter under the cabinet, you need a long arm to get to it. The barn doors are in a constant need of repairs, There are no outside lights other than the awning lights especially on the drivers side and no lights in the front where the front storage is. There is a light inside the storage compartment but it is up high and hard to reach. This unit has only been pulled a few times and already one of the Lippert schwintek slides needed to be repaired. The most important complaint is the steps leading to the bedroom are 10 inches apart. coming down the steps at night are a very real trip hazard. one of my guest fell and severely injured her face. I have since had to add a bottom 6 inch step and a 4 inch addition to the next step. I now have a 3 step set up that reduced the 10 inch steps to 3-6 inch steps. I used exercise steppers to accomplish this: they have 14 inch treads. I can't believe Keystone allowed this hazard to get through engineering. The other complaint is the Lippert slide controllers are difficult to get to. the one for the ODS living room slide is behind a panel that can only be reached by crawling into the front DS compartment and removing a partition behind the city water compartment. Also, for a 2020 model year, you would think Keystone would have install smart TV's, this RV has Furrion dumb TV's in front and in the rear. The Furrion entertainment system is very cheap. If you want a decent entertainment system you will have to purchase it yourself.
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Vicki

Reviewed on November 25, 2023

RV reviewed 2020 Keystone Alpine 3651RL view listing

5.0
We have nothing but great experiences with this fifth wheel, all the way around! Easy to set up and take down, hauls great, very good quality interior and exterior! Would definitely recommend to anyone looking for a new RV, super happy with it!... read more
We have nothing but great experiences with this fifth wheel, all the way around! Easy to set up and take down, hauls great, very good quality interior and exterior! Would definitely recommend to anyone looking for a new RV, super happy with it!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Karen and Gary Schallenkamp

Reviewed on September 30, 2023

RV reviewed 2020 Keystone Laredo 325RL view listing

1.8
We purchased 2020 keystone laredo 325rl. We love the floor plan, king sized bed, large frig, and outdoor kitchen. It had everything we were looking for in a camper! However, we were not looking for the plethora of issues we have had with it. I will tell you we will never buy another camper from Keystone. We a... read more
We purchased 2020 keystone laredo 325rl. We love the floor plan, king sized bed, large frig, and outdoor kitchen. It had everything we were looking for in a camper! However, we were not looking for the plethora of issues we have had with it. I will tell you we will never buy another camper from Keystone. We always owned Jayco up to this point and thought we would give Keystone a try. mistake...mistake! First the electric cord that supplies the unit with electricity got hot and fused together. The repair man found that only one of the two 110amp were tightened down(factory defect). This caused hookup to over heat (so glad we didn't burn up in our camper). Next, trim falls off ceiling so we keep putting up the fallen pieces. After that, the furnace doesn't work. My poor husband had to crawl into a tiny space to get it out to take in to be fixed. $$ The fix didn't solve the problem. Now we are on to a new regulator to see if furnace will work! ugh We did have to replace the thermostat because AC would not shut down once it reached its temp. It would just run and run and run....the new thermostat did fix this issue. Thank God for small victories!! Piolet light in the oven will not light. Yes, we watched the video on it.... Still wont light, at least i have not had to clean the oven! The closet rack fell down dropping all our close on the floor. We checked it out and found the little factory builder people had missed every board they were supposed to hit to make it solid and strong enough to hold our hanging clothes. My husband fixed this issue. Yeah! Last time out the water heater sounds like it is getting to hot and starts making scary boiling (I might explode) noises. We just started shutting it down between uses. All fine until you need a quick shower and cant because there is NO hot water. We do keep saying, after this issue, we shouldn't have anymore....until the more comes!
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Lisa

Reviewed on June 20, 2023

RV reviewed 2020 Keystone Avalanche 312RS view listing

4.2
We love our 5 the wheel! We have had travel trailers, toy haulers, other 5th wheels, and truck campers and out of all of them the Avalanche is the the best! We bought it brand new and after the initial honeymoon period of having to reinforce the doors with longer screws, fix a back window, very minor things, ... read more
We love our 5 the wheel! We have had travel trailers, toy haulers, other 5th wheels, and truck campers and out of all of them the Avalanche is the the best! We bought it brand new and after the initial honeymoon period of having to reinforce the doors with longer screws, fix a back window, very minor things, we are very happy. We have been full timing in it this summer, my husband and 2 dogs, and have gone all the way down to Key West, and man was it hot, everything worked as it should! It tows beautifully and is very comfortable living in. The 2 slides in the living room make a difference. I would highly recommend it!!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Margarito

Reviewed on June 14, 2023

RV reviewed 2020 Keystone Bullet 308BHS view listing

2.2
This travel trailer floor is made cheap, the floor feels like compress card board wrap in plastic once it gets wet you can't repair it, the only way is to take it back to the factory remove body from frame because it is one sheet of these cheap floor boards that is used. My water pump sprung a leak and that ... read more
This travel trailer floor is made cheap, the floor feels like compress card board wrap in plastic once it gets wet you can't repair it, the only way is to take it back to the factory remove body from frame because it is one sheet of these cheap floor boards that is used. My water pump sprung a leak and that mess my corner of the floor instantly.
Livability
2.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Curtis Carlson

Reviewed on May 26, 2023

RV reviewed 2020 Keystone 287QBS Bullet view listing

1.6
Prior to owning this trailer we had a 2013 Keystone Hideout 27', which we had ZERO problems with. It was an incredible trailer, which is why I wanted another Keystone when we decided to upgrade. Since owning this trailer, we have had nothing but problems with it. Here is the list of items we have already ... read more
Prior to owning this trailer we had a 2013 Keystone Hideout 27', which we had ZERO problems with. It was an incredible trailer, which is why I wanted another Keystone when we decided to upgrade. Since owning this trailer, we have had nothing but problems with it. Here is the list of items we have already had to replace on our 2 year old trailer: - Water pump (quit on our first trip) - Furnace (quit on our first trip) - Trailer Jack (quit after our first summer - 10 trips) - Kitchen faucet (started leaking at the start of our 3rd summer) The layout is terrible too. Good luck trying to make the queen size bed, because the basement storage extends so far out you can only reach to head of the bed if you have 8' arms. There is minimal storage inside the trailer as well. The bunkroom is the only redeeming factor of this turd of a trailer. Do not buy one. Look for models made prior to 2019.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Brandon

Reviewed on May 7, 2023

RV reviewed 2020 Keystone Cougar Half-Ton 29BHS view listing

1.6
Nothing ever worked right in this unit and it looks like it's falling apart from the inside out. Barely used it as it was in the service department more than we actually had it, chasing a never-ending heating and refrigeration issue. I will never buy a Cougar again, just dumped this three-year-old trailer for... read more
Nothing ever worked right in this unit and it looks like it's falling apart from the inside out. Barely used it as it was in the service department more than we actually had it, chasing a never-ending heating and refrigeration issue. I will never buy a Cougar again, just dumped this three-year-old trailer for a six-year-old fifth wheel.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Larraine lapinsky

Reviewed on March 10, 2023

RV reviewed 2020 Keystone Bullet 311BHSWE view listing

4.8
I purchased this 2020 Keystone bullet BHS in July of 2020 I loved the interior decer and the floor plan was impeccable It was large enough and it was fully equipped for my entire family for trit had a heated underbelly which made it possible to take it to any climate it had 2 air conditioning units which was ... read more
I purchased this 2020 Keystone bullet BHS in July of 2020 I loved the interior decer and the floor plan was impeccable It was large enough and it was fully equipped for my entire family for trit had a heated underbelly which made it possible to take it to any climate it had 2 air conditioning units which was very important a private one in the bunk house area Storage was sufficient and it also had automatic leveling jacks And a 20' awning so when you're in the heat it's very useful I have to say that the dealership that I purchased from in Fort Lauderdale planet RV has been wonderful as well as Keystone the manufacturer every recall was handled professionally and completely whenever I needed it to be repaired in any way if a screw came loose they were there no Problems so if you're gonna purchase an RV make sure you purchase it with a good dealership Would I Recommend this unit to someone yes especially to a family that's large and you wan to go out and camp and do things and see our country and be comfortable My one and only regret It's almost 40' long it's a little longer than what I had hoped for but it tows wonderfully.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
5.0
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craig strom

Reviewed on January 15, 2023

RV reviewed 2020 Keystone Cougar 315RLS view listing

3.4
I hate the quality of this unit!! What a spaghetti mess of wiring. expect fake wood trim molding to peel its vinyl covering exposing press board. expect water fittings to spring leaks non stop. VERY poor insulation , furnace runs non stop due to all the air drafts. ALL holding tanks gauges are never even cl... read more
I hate the quality of this unit!! What a spaghetti mess of wiring. expect fake wood trim molding to peel its vinyl covering exposing press board. expect water fittings to spring leaks non stop. VERY poor insulation , furnace runs non stop due to all the air drafts. ALL holding tanks gauges are never even close to accurate. interior panels and trim come loose in transit due to little pin nails not being fastened into structural unit. water pump is extremely loud and vibrates the whole rig, ( even after insulating) and making sure nothing is against any structural objects. cant replace mattress with another unless you sacrifice for a smaller size. factory mattress collapses after two weeks of use. NOT enough structural support for floor bracing as unit has been to dealer twice for serious floor issues. DID I MENTION THIS IS A 2020 MODEL? ran out of space to write all other failures. " DONT BUY" your welcome!! also GENERAL RV IS JUST AS BAD!!! they do awful work. make sure to inspect all work before leaving their facility as they are LIARS !!! I approve this review CRAIG STROM. I wish I had never purchased!!! what a 50k loss. NEVER AGAIN !!
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Erick

Reviewed on January 4, 2023

RV reviewed 2020 Keystone Passport SL 199ML view listing

5.0
This trailer works great and it has everything you need. I couldn't ask for a better trailer and a great price. Really easy to travel with and can fit a family or is perfect to use solo. I recommend to everyone to buy one of these trailers... read more
This trailer works great and it has everything you need. I couldn't ask for a better trailer and a great price. Really easy to travel with and can fit a family or is perfect to use solo. I recommend to everyone to buy one of these trailers
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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