2020 Jayco Pinnacle 5th Wheel reviews

If I could give Jayco - the company - 0 stars I would. Jayco does not know the meaning of customer service. My 5th wheel has been in the shop since July 2019, longer than it has been with me and during the pandemic, it took them over 6 months to get parts out to my dealer! You would think that after 2 years of me “owning” it, that they’d have the decency to pay the dealer to fix the LED lights that should have been working all along but were never connected at their factory! But no, I was told over and over by the very rude “customer service” person that my rig was out of warranty. Extend the freaking warranty as you couldn’t do anything during the pandemic anyway…so not logical and downright poor business judgment! This will be my last Jayco I will ever own based on their lack of service for the lemon THEY sent from their factory and now refuse to make right. Show less

The Jayco Pinnacle 37MDSQ is a mid bunk house layout that is very spacious and has plenty of room for a family of 5 with 2 dogs. The quality and livability has been great and the storage is very spacious. There is even room to sleep additional guests when kids have friends over. It has been the perfect model for us. Show less

Very luxurious and comfortable. Feels like home away from home! Love the amenities , quality, lighting, handling while towing. Self leveling makes it easy when at camp site. The technology of instrumentation is incredible. The master bath is very roomy, especially the shower. Show less

Fabulous vehicle. We looked at so many rigs until we found this one. We fell instantly in love with the features. It has so many practical functions and LUXURY! You will live like royalty in this rig! Show less

The Jayco Pinnacle 2020 36SSWS is very high end and luxurious. High quality and loaded with amenities . I love the huge shower and bathroom. Also the master bedroom with a large couch so you can look out the huge picture window while enjoying your morning coffee. Two TV’s and two fireplaces and two massaging, heated recliner chairs. Show less

Just absolutely stunning in every way. We looked at every other 5th wheel at this price point and this was hands down the best. Just go look for yourself and you will see that the quality of the materials used are far superior than many of the cheap materials used on similar manufacturers. We love it. Show less