2020 Jayco Eagle HT 5th Wheel reviews

This has been a fabulous rig for our family. We have been especially happy with the outdoor kitchen and entertainment center. We downsized from a Class A pusher upon our retirement, and are now looking to upgrade back to a pusher to become snowbirds! No complaints or issues with this 5th wheel at all. Show less

Bought brand new from a local dealer. Have had some issues but the service and support from both the dealer and Jayco has been second to none. I've looked at other manufactures, I think Jayco build is much better. When you purchase a camper, these campers are basically hand built with many components. The warranty that Jayco offers is one of the best. Show less

We are not satisfied with the quality of this RV. Ordered The Moryde Hitch. The hitch failed and bent my truck. No resolution from Dealer nor Jayco. The camper is 2 yrs 4 months old. Now the frame cracked and then broke causing an axle to come loose causing a near accident on a freeway. No one tows a fifth wheel trailer if an axle is loose leaving us 23 hours on the side of freeway till we could find a truck mobile repair with a welder to patch and get us off the side of road. Upon inspection by a trailer repair company the manager showed me where the frame is cracked on the other side also. He explained this is due to too thin of material used by the manufacturer. The axle hangers are torquing in and out over bumps. After so long, he explained, like a paper clip it will break. It’s like something took a 8” bite out of the frame of the Jayco Trailer. I contacted Jayco Customer Service and was informed, since there’s no service history of any frame related repairs my warranty expired 4 months ago and they could not offer any assistance. I had presented the trailer to my dealer in Lubbock on prior occasions complaining about abnormal tire wear. I was told Jayco doesn’t handle tire warranties, that I’d have to go to the local Goodyear Store and make a claim. If you're considering a Jayco, get the frame spring hangers inspected at the weld to the frame. It’s a $5000 fix and it might save you some money, heartache, and safety for the family. Contact me and I’ll provide photos. Show less

my Jayco fifth wheel is just over a year old, and the problems started the day we drove off the lot. Poor Products and even worse craftsmanship. They just crank these campers out as fast as they can with no care for quality. If you cannot afford an airstream plan on having problems. Jayco used to be a decent camper, now they just suck!!! Show less

I have owned 3 Jayco products over the past few years and recently purchased a 2020 Jayco HT 5th wheel and have never been so disappointed and disgusted with a camper.  The quality control at Jayco seems to be non existent.  I have owned the trailer for less than 3 months and have had over 20 issues with the unit from unconnected wires (from the factory) to several slide failures, awning malfunctions, battery cables flying off, bathroom fan fell out of roof, stereo unoperable and so on.  In reviewing recent BBB ratings I see a 1 star generous rating over the past few years and nothing but complaint after complaint.  In contacting Jayco customer service nothing but lip service and even that is bad. A not proud Jayco or should I say Junko owner (probably not for long) Show less

We picked our Eagle ht up from Rick's RV in Joliet, IL 13 months ago and have been to several RV parks and also boondocking many times. When new I checked all water fittings, all electrical, etc. So no leaks or other issues. After a few months the queen mattress cover began to tear, so I contacted the dealer and the sent a new mattress to our home in Vegas. The floor plan is very livable, with nice appliances. We chose the modern farmhouse interior and love it. The Jayco 2/3 warranty gives us peace of mind. Show less