2020 Heartland Mallard Travel Trailer reviews

Do NOT buy a Heartland. We purchased a 2020 Heartland Mallard M27 to find out just outside of our warranty that we have had water leaking in since we owned it, possible even prior to purchase. We contacted the best RV mobile repair faculty to come out and access our damage, to be told that the manufacturer never sealed the windows on our slide. After contacting Heartland we were told that it was contractual that we were responsible for sealing our own windows. Wait what?!!!! So you didn’t seal our windows so it’s somehow our fault?!!! We have been ghosted completely and are now contacting our lawyer. Show less

Great floor plan for a family. Super light for towing, smooth pull. We love the king bed and the kitchen island, and the variety of sleeping places make it a perfect trailer for long trips. The large opposing slides in the kitchen/living room are amazing-it’s so much roomier than other trailers without opposing slides. Show less

Got a 2022 Mallard M260 just before Thanksgiving 2021. We've taken it out in freezing temperatures there or four times now with no problems. The furnace and water heater performed flawlessly, with full fresh water tank and active plumbing. No freezing and cracking. It tows with no problems behind a 2019 Ram 2500, with a husky weight distribution hitch. I would buy a Mallard again. Show less

We bought our 2021 Mallard M27 in June of 2021. We used it immediately, during that trip the water heater quit. I opened the hatch to find a wire had been run immediately adjacent the burner, and had burned through. A couple of days into our trip, we returned to our unit after a short outing to the store, water was running out of the unit at the corners. Walking to the unit, I could hear water spraying in the wall adjacent the "city water" connection, yes I had a pressure regulator in line. Returning the trailer to the dealer we bought it from they fixed these issues plus numerous points were screws had failed, trim popped loose. The awning failed next trip we have been waiting months for replacement. In short, shoddy construction, cheap products, poor workmanship. Avoid this manufacturer. Show less

We have only made 1 payment on out camper. Went camping in it one time air conditioning was leaking when rained. Now we are at the beach in it had someone from camping world to come out and fix the air. We have 2 water leaks in the kitchen sink. The over all camper is a piece of crap. Cheaply made stuff is coming off inside. I wish we would of never got this camper. Show less

my first big investment, we paid cash for a 2020 heartland mallard m27, with base cost of $26,000. we got this RV at camping world in Center Conway New Hampshire, the sale transaction was terrible, The staff needs training, overall my purchase was delightful, there was a couple of issues with the condition of my new toy but I dealt with it. We hit the road as new Rv people, yes we made those simple errors of setting up, planning ahead, etc. but we had a super great experience with our new toy, This mallard m27 is super great, 2-inch walls, fiberglass build, mother nature can not hurt this structure, well tornadoes and sort can, I have done a lot of research on Rv's and for a low entry into travel trailers, this thing is the bomb. Show less

Stereo sound is cheap. Not much Inside Storage in living are...should have small cabinets above both sitting areas. We purchased an extra AC. The standard AC has no side vent air points at floor terrible design. No plug in the stove area. Cooking pan storage is a drop front hinge door No drawers you have to lay pans on the carpet inside. No plugs in the bedroom. Positive lots of window and lights. By a Keystone Sprinter better quality for the money. Show less

This review is on the very narrow stairs that come with the M335 trailer. I have already fallen and dam near broke bones. Now i have been mostly happy with my Trailer. There has been a few things that have come up that i don't like like the outside shower line not long enough and the plumbing underneath the sink was loose. Also not liking the tank monitor that was installed. I have 40 gallon holding tanks for both the Black and gray water and the monitor goes from 20 gallons to full. Should at least be a 30 Gallon light on it. Also the bathroom fan only works with the light on. That to me wastes electrical. I have only had the Trailer a couple of weeks so i will be back with more. Also didn't get a manual for the Trailer itself and if you go to Heartland their online version is for 2019. Also could not get customer service but that might be because of covid 19. My main concern at this time is these steps that actually say paent pending. They are not wide enough. They are not safe. Heartland should replace them. Show less

Bought this brand new camper took us a month to get it home from dealer because of all the problems it had just being shipped to them sat in my driveway one day and brought it back do to finding more things wrong this camper is trash and built cheap I had a cheaper camper that was built better than these stay away from this brand very disappointed for a 30 + thousand dollar camper Show less