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2020 Grand Design Travel Trailer reviews

4.0 (49 reviews)
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Liveability
4.3
Overall quality
3.3
Floorplan
4.6
Driving/towing
4.2
Factory warranty
3.3

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49 ratings and reviews

Voted most helpful review

S. TYRRELL SR.

Reviewed on November 18, 2023

RV reviewed 2020 Grand Design Imagine XLS 18RBE view listing

4.4
THIS IS MY 4TH GRAND DESIGN IMAGINE XLS. SECOND 18RBE. PREVIOUS TRAILERS WERE 2150RB, 18RBE, 17MKE, PRESENT 18RBE. NO RV IS PERFECT. I HAVE SEEN PEOPLE WITH AIRSTREAMS THAT HAD ISSUES! PRIOR OWNERSHIP OF THE GRAND DESIGN TRAILER HAS PRESENTED MINOR ISSUES SUCH AS: WATER PUMP, THERMOSTAT, CIRCUIT BOARD ON WAT... read more
THIS IS MY 4TH GRAND DESIGN IMAGINE XLS. SECOND 18RBE. PREVIOUS TRAILERS WERE 2150RB, 18RBE, 17MKE, PRESENT 18RBE. NO RV IS PERFECT. I HAVE SEEN PEOPLE WITH AIRSTREAMS THAT HAD ISSUES! PRIOR OWNERSHIP OF THE GRAND DESIGN TRAILER HAS PRESENTED MINOR ISSUES SUCH AS: WATER PUMP, THERMOSTAT, CIRCUIT BOARD ON WATER HEATER, PROPANE REGULATOR. NOTHING THAT SHUT ME DOWN THAT I COULD NOT REPAIR OR GO TO PLAN B. LITTLE WATER LEAK AT KITCHEN WINDOW, EASY FIX. IN THE MARINES WE LEARN TO ADAPT, IMPROVISE, AND OVERCOME! I HAVE SOLD MY PREVIOUS UNITS TO MY WORKERS AND THEY STILL HAVE THEM! THE TWO BEST PRODUCTS OF GRAND DESIGN ARE THE XLS SERIES AND THE REFLECTION SERIES. BIG TRAILERS=BIG PROBLEMS! LITTLE TRAILERS=LITTLE PROBLEMS! LIKE WITH KIDS!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

steve pitner

Reviewed on July 27, 2023

RV reviewed 2020 Grand Design Reflection 315RLTS view listing

5.0
What an awesome floor plan on this trailer. I just upgraded from an Intech Sol Horizon which I loved but was too small for my needs. I couldn't be happier choosing the Grand Design Reflection, it's a home on wheels and a beautiful one at that.... read more
What an awesome floor plan on this trailer. I just upgraded from an Intech Sol Horizon which I loved but was too small for my needs. I couldn't be happier choosing the Grand Design Reflection, it's a home on wheels and a beautiful one at that.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

William Jacobsen

Reviewed on April 6, 2023

RV reviewed 2020 Grand Design 300RBTS Reflection view listing

4.8
I really like the way this floor plan layout!! I don't know why other RV manufactures don't do more like this. The living area is in the middle of the RV. You walk right into it. Ours has a really nice table for work or crafts. A very nice couch with 3 foot rests. The kitchen is LARGE with lots of storage and... read more
I really like the way this floor plan layout!! I don't know why other RV manufactures don't do more like this. The living area is in the middle of the RV. You walk right into it. Ours has a really nice table for work or crafts. A very nice couch with 3 foot rests. The kitchen is LARGE with lots of storage and a residential large sink. Two windows at the counter height for lots of light. Across from the kitchen is a slide that has the refrigerator and couch with a large picture window which lights up the whole room. Of course, all windows have night shades and screens! One end of the trailer is a good sized bedroom with a closet large enough to hold a washer and dryer.. if you want or just that much more room for all your stuff ;-) The other end of the trailer is the bathroom with plenty of room, again residential sink, toilet and good sized shower. Outside, is a very long awning which keeps almost the whole trailer in the shade. On top, is the best part... 2 15K ACs and 1440 watts of solar feeding 4 100Amp/ hr Battleborn batteries. The whole setup is perfect for Boondocking, harvest hosts, a night at Cracker Barrel ,a week at the lake or just hooking up at your favorite RV Park.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Linda Namath

Reviewed on March 4, 2023

RV reviewed 2020 Grand design 23BHE Imagine view listing

1.8
We were told we were buying a high-quality travel trailer but we were lied to. Our first trip out the gray handle fell off of the gray tank, the spare tire fell off and could’ve killed someone, the sliding door to the master bedroom completely fell off, the drawers and cabinets that have hardware to loc... read more
We were told we were buying a high-quality travel trailer but we were lied to. Our first trip out the gray handle fell off of the gray tank, the spare tire fell off and could’ve killed someone, the sliding door to the master bedroom completely fell off, the drawers and cabinets that have hardware to lock them into place during travel don’t even connect to lock because they were installed incorrectly. The refrigerator stopped working, the electrical outlet plugs stopped working and the air conditioner completely stopped working. We tried to get all of this taken care of under warranty. We could not get any place to take our trailer to as they said there was such a shortage in repair staff. The first appointment we could get anywhere was so far out dated, our warranty would have been expired. Grand design would not extend our warranty to accommodate for this. Therefore we bought a problem on wheels. Choose a different brand they do not honor their warranties and they do not build quality products. Whoever installed the hardware must’ve been high as a kite. We bought it at Mike Thompson RV in fountain Valley and they were useless to us as well.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Andrew Caraveau

Reviewed on February 26, 2023

RV reviewed 2020 Grand Design 17MKE 17MKE XLS view listing

4.4
We are an elderly couple that thoroughly enjoy the 17MKE. We have been on many trips and have never had anything fail. 1 downfall might be that the length of the trailer could be stretched out 14" so the bed could be laid down without the slide being moved out. The table for the Theater seats could als... read more
We are an elderly couple that thoroughly enjoy the 17MKE. We have been on many trips and have never had anything fail. 1 downfall might be that the length of the trailer could be stretched out 14" so the bed could be laid down without the slide being moved out. The table for the Theater seats could also be improved on (move it over the seats more). The floor plan is roomy with great counter space and there is lots of storage space The side docking station is very convenient and user friendly. I tow the 17MKE with a 2017 Ford Expedition with the V-6 eco-boost engine and it has no problem on any grade. We would definitely recommend the Grand Design 17MKE as a couples trailer.
Livability
5.0
Overall quality
5.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
5.0
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Voted most helpful review

Keith

Texas

Reviewed on July 11, 2022

RV reviewed 2020 Grand Design 2500RL Imagine view listing

5.0
Great trailer, best quality, design, comfort and durability out there. Bought new in 2020, have had no problems or issues. Very roomy with the one slide out, the two powered recliners and the swivel 40’ TV makes for great evenings inside. The full size 36x36’ shower with plenty of head room mak... read more
Great trailer, best quality, design, comfort and durability out there. Bought new in 2020, have had no problems or issues. Very roomy with the one slide out, the two powered recliners and the swivel 40’ TV makes for great evenings inside. The full size 36x36’ shower with plenty of head room makes it! Comes with useful manual and easy to winterize instructions. Truly an enjoyable camper!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jason Peery

Kansas

Reviewed on February 22, 2022

RV reviewed 2020 Grand Design Imagine XLS 22RBE view listing

3.0
I guess being a first time buyer I should have known better, I was told Grand Design was the way to go, but I've had nothing but problems with this trailer. In all fairness, I haven't called the dealer or GD yet, but I am really frustrated by the entire experience. I bought this trailer used less than a yea... read more
I guess being a first time buyer I should have known better, I was told Grand Design was the way to go, but I've had nothing but problems with this trailer. In all fairness, I haven't called the dealer or GD yet, but I am really frustrated by the entire experience. I bought this trailer used less than a year ago, I made the mistake of trusting the dealership salesman and thought it would be a good idea to get the 24/7 roadside added on, which has proven to be useless and a waste of money. Anyway, from day one this trailer had problems with the heater, finally got that fixed after replacing the thermostat and the main board. Now the stove/oven will light but immediately go out, and the refrigerator is 100% dead. So I can't cook, and I can't keep food. I'm currently in Texas, and now have to pull up and go back to Kansas to deal with all this, because all I can get out of the 24/7 deal is they will send someone out here that I have to pay for then (MAYBE) get reimbursed, for a tech to come tell me the unit(s) need to be replaced. I understand that all RVs have issues, but when 3 of the 4 major appliances in this thing have failed in less than a year all I can say is that's junk in my book, There's trim inside that's fallen off, overall quality is questionable, drawer slides aren't right, I've had some screws rust out at the door and other places outside already, the stereo and speakers couldn't be cheaper, and have never worked with the TV. All in all I feel like I was taken advantage of and sold an overpriced piece of junk with extra "piece of mind" services that are a rip off. Like I said, I haven't called the dealer or GD yet so maybe they'll make this right, but it's a real pain, and I feel even though it's a used trailer, I shouldn't be having these types of problems already. I have heard when the pandemic hit that a lot of people quit, and they don't have experienced people building these things any longer, which really makes me wonder if GD is a decent place to work and are less-than-concerned about their employees and their customers. Hopefully I can come back here with good news soon, but as I feel right now I've got a very expensive piece of junk, I'll never buy another Grand Design, and I would never recommend them or the dealer (Lifestyle RVs outside of Kansas City).
Livability
4.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

James Arthur Mander

Florida

Reviewed on January 26, 2022

RV reviewed 2020 Grand Design Imagine 17MKE view listing

5.0
We've owned 5 RV's prior to purchasing the Grand Design Imagine. It is by far the best constructed. I'm an amputee and the over sized shower is a huge plus for me. The unit tows beautifully and is extremely easy to set up!... read more
We've owned 5 RV's prior to purchasing the Grand Design Imagine. It is by far the best constructed. I'm an amputee and the over sized shower is a huge plus for me. The unit tows beautifully and is extremely easy to set up!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Thomas George

Florida

Reviewed on January 21, 2022

RV reviewed 2020 Grand Design Imagine 2800BK view listing

4.2
Keep an eye on your "drip rail" on the Galley Side of your unit. They used "Steel Screws" to fasten the "Aluminum " rail/gutter to the trailer. Steel and aluminum don't go together very well. I first saw rust stains at the location of the rail. I removed the plastic/ rubber ... read more
Keep an eye on your "drip rail" on the Galley Side of your unit. They used "Steel Screws" to fasten the "Aluminum " rail/gutter to the trailer. Steel and aluminum don't go together very well. I first saw rust stains at the location of the rail. I removed the plastic/ rubber molding that covers these screws. Boy, was I surprised to see rusted screw heads. Luckily I found this mess before the screw heads rusted off and I wouldn't be able to replace them with more appropriate screws...all 75 screws (coated stainless steel). I have pictures of what to look for. I was unable to post them here. You can email me and I will send them to you if you like. Leaving the rusted screws in the rail will definitely cause you big problems ....like delamination.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Tom Harmon

Nevada

Reviewed on January 8, 2022

RV reviewed 2020 Grand Design Imagine 2600RB view listing

5.0
We have owned this RV for the past two years and are extremely satisfied with it and the experiences it has provided us. We are wanting to upgrade to a unit that sleeps more for our growing family. We have been on 6 trips with it (under 4,000 total miles) with no significant issues. It has a very open... read more
We have owned this RV for the past two years and are extremely satisfied with it and the experiences it has provided us. We are wanting to upgrade to a unit that sleeps more for our growing family. We have been on 6 trips with it (under 4,000 total miles) with no significant issues. It has a very open floor plan with great storage and a very large bathroom. We will miss her when she goes.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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