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2020 Forest River Wildwood Heritage Glen 5th Wheel reviews

2.8 (4 reviews)
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Liveability
3.0
Overall quality
1.5
Floorplan
5.0
Driving/towing
3.0
Factory warranty
1.3

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Voted most helpful review

Joanna Poole

Louisiana

Reviewed on October 4, 2021

RV reviewed 2020 Forest River Wildwood Heritage Glen 378FL view listing

2.4
This is the second Heritage Glen we have owned. The first one was amazing. This one however has been nothing but a nightmare. We fell in love with the floor plan as it would accommodate our kiddos but still give us ample living space. However the first trip we took we realized it was a mistake! The AC does no... read more
This is the second Heritage Glen we have owned. The first one was amazing. This one however has been nothing but a nightmare. We fell in love with the floor plan as it would accommodate our kiddos but still give us ample living space. However the first trip we took we realized it was a mistake! The AC does not cool the bedroom or loft. If it is 70 degrees in the living area the master bedroom and loft will be 85-90 degrees. We were forced to travel with a portable ac unit just to be able to sleep. Also on the first long trip we took we had broken slides, auto level malfunctions, 3 shattered glass shower doors (even though they were locked in place), the drawers in the bedroom dresser fell apart, one by one the window shades broke, the black tank flush stopped working, and the refrigerator latches came loose allowing all of the contents to empty on the floor. Heritage Glen has refused to address the AC issue stating "it isn't a manufacture defect, it is a floor plan issue" which means warranty will not cover it. When speaking with Tashia at forest river she was incredibly rude and even gave me an analogy to explain her point. Her analogy was this... "If I buy a car and decide I don't like the back seat I cant expect the manufacturer to change the back seat just because I don't like it". This was the most ridiculous irrelevant analogy she could have given. I explained to her that when you buy a car you drive it first. You are able to test the back seat. When we spend $60,000 plus on a camper we are trusting in good faith that major issues like this have been tested as we do not have the luxury of taking the camper for a "Test Drive". At this point the only thing we can do is get an attorney involved. So very sad and ridiculous.
Livability
2.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Tom

Florida

Reviewed on February 3, 2021

RV reviewed 2020 Forest River Wildwood Heritage Glen 34RL view listing

3.4
I have a 2019 Heritage Glen Elite 34RL have lived in it pretty much full time for two years and the only problems I’ve had so far was black tank flush valve installed backwards, a piece of interior trim coming loose, a ton of wood shavings where the electric comes inside (fire hazard!), and bathroom ven... read more
I have a 2019 Heritage Glen Elite 34RL have lived in it pretty much full time for two years and the only problems I’ve had so far was black tank flush valve installed backwards, a piece of interior trim coming loose, a ton of wood shavings where the electric comes inside (fire hazard!), and bathroom vent fan died. This is my 3rd camper and all three from different manufacturers. To me, they are all about the same. Workmanship/Quality Control is lacking in all of them.
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Mike

Pennsylvania

Reviewed on April 29, 2020

RV reviewed 2020 Forest River Wildwood Heritage Glen 378FL view listing

3.4
Had cosmetic interior issues. Seemed minor to correct. Forest River denied and refuses to correct the problem. Warranty reliability is horrible and frustrating to be satisfied. Especially when I purchased it for $75k. Regretting this purchase with this label. I will never purchase another wildwood, forest r... read more
Had cosmetic interior issues. Seemed minor to correct. Forest River denied and refuses to correct the problem. Warranty reliability is horrible and frustrating to be satisfied. Especially when I purchased it for $75k. Regretting this purchase with this label. I will never purchase another wildwood, forest river associated camper or ever recommend them to anyone.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Joe

Wyoming

Reviewed on April 25, 2020

RV reviewed 2020 Forest River Wildwood Heritage Glen 34RL view listing

1.8
Bought a brand new 2020 bumpber pull from century rv. It has water leaks everywhere. Doors do not close. Floor laminate is coming up. Wood trim is coming off. Outside cubbies do not open and close. You have to slam them hard.. i called century rv. Took the rig there 4 times. Has come back with more problems. ... read more
Bought a brand new 2020 bumpber pull from century rv. It has water leaks everywhere. Doors do not close. Floor laminate is coming up. Wood trim is coming off. Outside cubbies do not open and close. You have to slam them hard.. i called century rv. Took the rig there 4 times. Has come back with more problems. Called forest river corporation and they told me nothing they can do... i paid 50k for a camper that already is falling apart and has mold. DO NOT BUY A FOREST RIVER
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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Helpful (11)

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