RV Type
Make and model
Floorplan
Year
2020 Cruiser RV Shadow Cruiser Travel Trailer reviews
Liveability
3.5
Overall quality
1.5
Floorplan
3.5
Driving/towing
3.5
Factory warranty
1.0
Reviews
Stars Refinement
2 ratings and reviews
Voted most helpful review
Doris Huffar
Washington
Reviewed on August 18, 2021
RV reviewed 2020 Cruiser RV Shadow Cruiser 289RBS
1.6
Absolutely the worst trailer. I have been camping my whole life. My parents have had so many trailers and never experienced any problems (both used and new). Saved up for quite a while to buy a "retirement trailer". The first 6 months it was in the shop. When ordered parts arrived to fixthe molding ...
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Absolutely the worst trailer. I have been camping my whole life. My parents have had so many trailers and never experienced any problems (both used and new). Saved up for quite a while to buy a "retirement trailer". The first 6 months it was in the shop. When ordered parts arrived to fixthe molding it was the wrong color or size.Delaminated doors which took months to arrive, shower not chalked, staples in the entrainment center that sliced my finger open, a leak in the grandkids bathroom sink, really dirty the day we went to pick it up. Yesterday we picked it up from the shop because both slides quit working on our last camping trip. I called to see if the warranty would cover the problem and was told yes. We took it in and was told that because they couldn't replicate the problem they didn't fix anything. And our trim piece above the master bedroom door was damaged by the service department. Do yourself a favor walk off the lot and save yourself the headache and nightmare.
Livability
2.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
1.0
Voted most helpful review
Joseph Smith
California
Reviewed on August 5, 2020
RV reviewed 2020 Cruiser RV Shadow Cruiser ID199RUD
3.6
Bought shadow cruiser about three weeks ago. Just went out on our first trip and had several problems! One stabilizer leg would not come down. Pushed button for rear stabilizer leg and a bolt broke off from somewhere. Got up to mountains and the front sink faucet leaked, the screen door would get stuck every ...
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Bought shadow cruiser about three weeks ago. Just went out on our first trip and had several problems! One stabilizer leg would not come down. Pushed button for rear stabilizer leg and a bolt broke off from somewhere. Got up to mountains and the front sink faucet leaked, the screen door would get stuck every time we tried to open it, wouldn’t stay shut. There was a space between the wall and door jam! Wife could see staples coming out of wallpaper. Weather stripping was coming off door, and had trouble lighting the oven. NOT IMPRESSED!
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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