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2019 Keystone Travel Trailer reviews

3.4 (88 reviews)
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Liveability
3.6
Overall quality
2.7
Floorplan
4.1
Driving/towing
3.9
Factory warranty
2.6

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88 ratings and reviews

Voted most helpful review

JJ

Reviewed on August 3, 2023

RV reviewed 2019 Keystone Outback Ultra-Lite 210URS view listing

3.6
In the shop more than camping (so far...but there's hope). As seems much like another review on the very similar Keystone 240URS (also posted here), the main issue has been the slide base cracking and falling off (twice so far) - thin protective plastic piece that goes over the rollers on the underside of the... read more
In the shop more than camping (so far...but there's hope). As seems much like another review on the very similar Keystone 240URS (also posted here), the main issue has been the slide base cracking and falling off (twice so far) - thin protective plastic piece that goes over the rollers on the underside of the slide. Fortunately, unlike the other purchaser, Keystone authorized warranty work to fix this the first time (unlike the other buyer), but with the same adhesive and material as the original piece (as I understand). We managed to go camping twice after that during that summer, and then the RV sat parked for the fall and winter. Upon going out to de-winterize it in the immediately following spring season, it was observed that the slide base piece had just fallen off (the adhesive let go) while sitting parked over the winter. The keystone repair facility said this is the result of needing to use Keystone's direction on how to repair it the first time so not their fault or responsibility. They suggested I could talk with a Keystone rep. The Keystone rep reported that the warranty is expired, and the repair that was done was considered having lasted long enough, and they are not taking responsibility, but I could try an aftermarket extended warranty if I have one. Of course, the expensive extended warranty did not cover this. Fortunately and appreciatively, I managed to eventually get a discount from the Keystone repair facility (not the dealer who we bought this from) through my persistent complaining and got this second repair down to a not-insignificant $1200.00 from the original $1600.00 that was quoted. This problem has been in addition to a valve failing on the toilet and another on the black tank flush that each sprayed and flooded water all over the trailer (separate occasions), and a minor repair to the air conditioning that was installed incorrectly. A bunk mattress was also ripped when we bought it new, but that was rather insignificant. So while the floor plan is excellent for a small family, and the large rear slide of the king size bed is fantastic (i.e., you sleep parallel to the length of the trailer with no need to crawl over your sleeping partner), there certainly have been some frustrations. The folding bunk and cargo access door are very helpful and convenient. External shower on the door side of the trailer is also great. Lots of electrical plug ins. Please let it keep working and get through another winter. I'll aim to keep you posted. Good luck everybody.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Ken Hagge

Reviewed on April 23, 2023

RV reviewed 2019 Keystone Cougar Half-Ton 22RBS view listing

4.2
Like anything else you HAVE TO TAKE CARE OF IT. We bought the 2019 keystone cougar 22rbs new. We take good care of it as it has always taken care of us. It's one of the best campers we've ever owned. We've never had any problems with anything. We pull it with a 2019 Chevy Silverado half ton. It pulls wonderf... read more
Like anything else you HAVE TO TAKE CARE OF IT. We bought the 2019 keystone cougar 22rbs new. We take good care of it as it has always taken care of us. It's one of the best campers we've ever owned. We've never had any problems with anything. We pull it with a 2019 Chevy Silverado half ton. It pulls wonderful! I would recommend this camper to anyone. Just keep in mind that like anything else, when buying used it all depends on how the previous owner took care of it .
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Chasity Parrett

Reviewed on November 30, 2022

RV reviewed 2019 Keystone Passport Grand Touring 2950BH view listing

4.8
This RV is perfect for full timing with another person and/or animals. The floor plan is open but the double barn doors to the master bedroom gives you the space you need. Speaking of space, the pantry and all of the additional inside storage space is a leader in the industry. The backdoor gives you easy acc... read more
This RV is perfect for full timing with another person and/or animals. The floor plan is open but the double barn doors to the master bedroom gives you the space you need. Speaking of space, the pantry and all of the additional inside storage space is a leader in the industry. The backdoor gives you easy access to the double bunks (flips up). We loaded our kayaks there for easy access. I highly recommend looking at this unit that is easily towed by a 1/3 truck
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

AmberRian

Reviewed on October 25, 2022

RV reviewed 2019 Keystone Passport Ultra Lite 195RB view listing

4.2
My family and I downsized three years ago from a 30' travel trailer to this 23' Passport Ultra Lite, and we still love it! We are now a family of four will two dogs, and we all sleep well. During the day, you have a spacious living room with a couch that is a murphy bed you can fold down into a queen size bed... read more
My family and I downsized three years ago from a 30' travel trailer to this 23' Passport Ultra Lite, and we still love it! We are now a family of four will two dogs, and we all sleep well. During the day, you have a spacious living room with a couch that is a murphy bed you can fold down into a queen size bed. The kitchen and dining area can be tight with four people, but we use the outside grill and refrigerator more! This camper is perfect for a couple or small family. - byAmberRian @ https://byamberrian.com/
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Dustin Grant

Texas

Reviewed on August 17, 2022

RV reviewed 2019 Keystone SG296BH Springdale view listing

3.4
I bought my RV used. So I think most of the quirks for worked out. The only problem is that our refrigerator. We ended up replacing it with a smaller residential refrigerator. Thank you replacing it I have no complaints. One problem though is our awning lights went out. Overall compared to our neighbors it s... read more
I bought my RV used. So I think most of the quirks for worked out. The only problem is that our refrigerator. We ended up replacing it with a smaller residential refrigerator. Thank you replacing it I have no complaints. One problem though is our awning lights went out. Overall compared to our neighbors it seems like our RV is insulated a little better because usually one AC instead of both even in the Texas summer heat. My wife and I in currently our RV and we see all of our neighbors with band new RV’s have problem after problem right from the dealerships. In the future I guess I will continue buying RV’s used. Seems like no matter the brand if you get it brand new you will have problems. But getting them used pretty much has all the issues fixed.
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Richard L Ostrom

Arizona

Reviewed on April 29, 2022

RV reviewed 2019 Keystone Cougar Half Ton 22RBSSWE view listing

4.8
Put 3point tow system on it.Tows like it wasn't even back there. King size bed with built in night stands both sides. Large screen tv ,with a very good sound system to back it up. Only complaint if any would be the roof color , black doesn't work well in Arizona summers. But it stayed cool and comfortable jus... read more
Put 3point tow system on it.Tows like it wasn't even back there. King size bed with built in night stands both sides. Large screen tv ,with a very good sound system to back it up. Only complaint if any would be the roof color , black doesn't work well in Arizona summers. But it stayed cool and comfortable just ran more if not shaded.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

DOUGLAS L BURDETTE

Arizona

Reviewed on March 18, 2022

RV reviewed 2019 Keystone Passport SL 199ML view listing

5.0
I have towed this ultra-lite through countless mountain passes with a 2007 Ford F150. Easily keeps up with the traffic. I have sway bars, which keep the trailer perfectly in line even in high winds. Only selling this one because I want a Class A to have more room for the family and dogs.... read more
I have towed this ultra-lite through countless mountain passes with a 2007 Ford F150. Easily keeps up with the traffic. I have sway bars, which keep the trailer perfectly in line even in high winds. Only selling this one because I want a Class A to have more room for the family and dogs.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Michael J Hill

Colorado

Reviewed on February 21, 2022

RV reviewed 2019 Keystone Cougar Half Ton 32RLI view listing

5.0
The Keystone Cougar 32RLI Half Ton was easy to pull with my 2018 Ford F150 EcoBoost. The overall layout and three electronic slide-outs in the living area and master bedroom make setup and breakdown easy when camping. The auto-leveling system onboard also levels out in a matter of minutes. You never lift a f... read more
The Keystone Cougar 32RLI Half Ton was easy to pull with my 2018 Ford F150 EcoBoost. The overall layout and three electronic slide-outs in the living area and master bedroom make setup and breakdown easy when camping. The auto-leveling system onboard also levels out in a matter of minutes. You never lift a finger and enjoy the camping environment immediately. The double air conditioning units cool on the hottest days in minutes and provide comfort continuously, as well as the heater and fireplace for heat on those cold nights. There is a center island with sink and storage that adds to the counterspace and functionality of the kitchen and dining area.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jlh

Florida

Reviewed on January 14, 2022

RV reviewed 2019 Keystone Outback 328RL view listing

5.0
Very reliable, we have had no issues whatsoever. Roomy and had everything we needed to travel or live in it full time. I highly recommend this unit. King size bed, 2 AC’s, 2 8.0 cubic ft refrigerator/freezers.... read more
Very reliable, we have had no issues whatsoever. Roomy and had everything we needed to travel or live in it full time. I highly recommend this unit. King size bed, 2 AC’s, 2 8.0 cubic ft refrigerator/freezers.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Igor

California

Reviewed on November 21, 2021

RV reviewed 2019 Keystone Cougar Half Ton 32RLI view listing

4.2
This trailer is great for couples. It's is very spacious and has great amenities. The king size bed could be better quality but that can be fixed with a new mattress. The amount of storage space is great. The closet in the bedroom is very spacious and you can fit all your clothes and then some inside of it. T... read more
This trailer is great for couples. It's is very spacious and has great amenities. The king size bed could be better quality but that can be fixed with a new mattress. The amount of storage space is great. The closet in the bedroom is very spacious and you can fit all your clothes and then some inside of it. The floor plan is great and with the kitchen island included the amount of counter top space allows for prep and cooking to occur at the same time.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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