2019 Keystone Passport Grand Touring Travel Trailer reviews

This RV is perfect for full timing with another person and/or animals. The floor plan is open but the double barn doors to the master bedroom gives you the space you need. Speaking of space, the pantry and all of the additional inside storage space is a leader in the industry. The backdoor gives you easy access to the double bunks (flips up). We loaded our kayaks there for easy access. I highly recommend looking at this unit that is easily towed by a 1/3 truck Show less

My jacks are rotten, heat doesn't work,not sealed for winter and says it is. Canopy is ripped and it's a shitty system. Sink leaks. Overall I give it 3 stars. And I can't get any help from camping world on my services. I will never buy from them or a passport camper. Show less

I’ll make this short and sweet, owned my unit for a year, bought it new, EVERY time we use it something else fails, breaks, comes loose, etc. I will not own another one once I get out of this one. I do not recommend Show less

We have had nothing but a bad experience with our Keystone RV. The day we went to pick it up the slide wouldn’t close without contacting the entertainment center. What drama to get this fixed with the dealer telling me the company may deny it and I might have to pay out of pocket. It took 3 months to get it fixed and the solution was moving the whole entertainment center because it wasn’t properly installed. Since that I have had issues with the ceiling nails coming out, trim coming off. Trim. Let’s talk trim. Keystone must be the cheapest ever at trim. It has peeled and come off all over the RV inside and in the outside kitchen. The floor has a awful sag in it in one spot. It’s leaked in two places. The water heater stopped working on gas. Fender support broke. I mean you name it. It is just junk. Keystone y owe me one for this one and all the pain. Show less

Bought this rv in flordia to drive across the country to california to live in. Trip started out well at first then the first problem occurred, the strap holding the battery case cover snapped in half and the battery cover luckly hit my spouses truck that was following (thankfully not another car), screws started falling out of the sides no biggie easy fix, screws holding sliding door in bedroom though became stripped and the door fell off the hinge... Then we realized the reason the main door was so tight is because the bottom hinge is jammed and we have been wd/40 it every day since in hopes it will continue to break loose.... but now the worst part. after only 2 weeks of being in the camper and only pulling the drain 4 times the grey water valve is NOT working and our shower is flooded. Oh and how could i forget when we convert the table into a bed the table falls because the bench isn't spaced correctly so we have to put a bucket under the table to hold it in place while it is in the bed setting... As i am sure i am missing some of the issues otherwise... i love the camper layout, feel and hope to get everything fixed so i can use it comfortably. I grew up in and around campers, but this is the husbands first and he is hating camper life more and more. That is what disappoints me the most is the bad taste this camper has put in his mouth. As if dealing with paperwork being wrong 4 times from the dealer before we bought it and them delivering it a whole day late (without fixing initial repairs wasn't enough on him). Hopefully after all of this he will still want a camper..... Will be calling keystone tomorrow. Since i am pacific time zone and work i will be waking up an hour earlier hoping that is enough time to get my problems solved as that 5 am hour is the only time i have to get through to them before work. Wishing customer service had hours that flow with the working mans schedule. Show less

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