2019 Keystone Outback Travel Trailer reviews

Very reliable, we have had no issues whatsoever. Roomy and had everything we needed to travel or live in it full time. I highly recommend this unit. King size bed, 2 AC’s, 2 8.0 cubic ft refrigerator/freezers. Show less

I have owned this for 6 months 3 of which it has been at the dealership fighting with the warranty to cover a dip in my floor by the kitchen sink, it is under full warranty and they covered 8 others defects e.g put in a new table, put in 6 screws where they only had one on each side of the pull out bed, new outside door, fixed the bathroom door, fixed the pull down blind and the electric pop up, and replaced my back drop in the kitchen, now all that was wrong and they say the drop in my kitchen floor is normal for a one year home. So they will not fix it. Do not buy this product they do not help new owners with the warranty and the dealership has told many a lies. You are better off going with another rv company than this one, I go to pick up my still not fixed brand new home with the promise that the floor is normal.......I am gutted as this WAS exactly what I was looking for in a home due to loosing my home from covid....... Show less

I have the 2019 Outback. Model 340BH. This is the worst camper I have ever owned. We have used it three times. We bought it brand new last August. We used it twice last year and once in July this year. Every day we used it the floor seemed to get worse. It felt like we were going to fall right through it. The day we got home we took it back to the dealership we bought it from. They contacted the manufacturer and they said ( long story short ) that it needs to go back to the manufacturer and be rebuilt. The manufacturer called me yesterday and told me the same thing. Cory from there customer service department called me. I told him I don’t want that camper back after they rebuild it. I don’t feel like it has a strong enough structural frame under it. They will only give me another one year warranty on it. I was on month away from my warranty ran out this time. What if it does the same thing just after my new warranty runs out. We paid $ 50,000 dollars for this. The first thing I noticed when hooking it up the trim above the living room slide out was popped out. When we got to the camp ground it rained one night and we had two roof leaks. One above the shower and one above the kitchen island. This is the worst camper I have ever owned. I want my money back Show less

keystone manufacture does not stand behind their shoddy workmanship my shower puddles near the sliding door and base is not level. the shower door also leaks. they claim its not a manufacture defect and refused to repair it. my recommendation is to buy another manufacture brand and stay away from keystone.if i knew how to post pics they would be here. i will be at the hersey show with a a large lemon on my 50000 dollar trailer. Show less

Keystone does not stand behind shoddy workmanship. My shower is out of level and puddles near the entrance. Not a small puddle, sent them pics of the puddle and the base with a level showing out of level and low in the door area, they refused to honor warranty saying not manufacturer defect then please tell me what the heck it is!!!!. Show less

We researched and looked at RVs for over a year. We bought a 2019 Keystone Outback 330RL because of its size (almost 39’) and because we wanted something we could live in full time. It has a great floor plan, (island kitchen is my fav!), it’s roomy, comfortable, with a great outdoor kitchen. Has a huge wardrobe, king size bed (not a true king, but we found sheets to fit), quality awning and great steps. This RV can handle hard rain, high wind, and pretty much any weather condition. We have had zero problems with this RV. Although, we would not buy another RV from the dealership we purchased this RV. The dealer did not and refuses to provide our sprayer for our outside shower. We will likely have to buy the entire kit online. We quit our jobs and have been full timing just over four months! We love it and love our Keystone Outback! Happy travels and stay safe out there! ❤️ Show less

So far, this RV has been perfect. We paid much more for a very small Airstream and have had multiple problems. We bought the Keystone to park on the Texas coast and expected to spend a year or so getting the bugs worked out. We have been pleasantly surprised that everything works well and the unit is very comfortable. For a unit with 3 slides, 2 awnings, 2 refrigerators, auto-leveling, and lots of different lighting, 3 large tanks, etc., everything works! I know that’s a low standard to hit in the RV business, but we’ll take it. So far so good, and the trailer really is beautiful inside. The only improvements we would make: Larger shower and bathroom More outside storage Dinette sleeper that is really usable Warmer LED lighting Skylight in the bedroom So far, highly recommended! Show less