RV Type
Make and model
Floorplan
Year
2019 Highland Ridge RV Highlander 5th Wheel reviews
Liveability
3.3
Overall quality
2.5
Floorplan
3.3
Driving/towing
4.0
Factory warranty
2.0
Reviews
Stars Refinement
4 ratings and reviews
Voted most helpful review
Nate Lobato
Utah
Reviewed on October 30, 2020
RV reviewed 2019 Highland Ridge RV Highlander HF350H
4.4
My wife and I bought our Highlander May of 2019
brand new. We have been full timing in it since that
date. We are at a stationary location at the moment
but we also still do our traveling camp trips with
it. We have taken it out at least a dozen times
including a trek to the Oregon coast. ...
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My wife and I bought our Highlander May of 2019
brand new. We have been full timing in it since that
date. We are at a stationary location at the moment
but we also still do our traveling camp trips with
it. We have taken it out at least a dozen times
including a trek to the Oregon coast. So I'd
estimate we have at least 5k miles on it so far.
All of the other reviews for this coach are quite
negative. I have absolutely nothing negative to say
about this coach. In the last year and a half I've
had typical issues such as the heated seats quit
working (Thomas Payne theater seats), not a Highland
Ridge craftsmanship. Our blend valve (LCI component)
for the water heater bypass failed last October in a
freeze, yet again not craftsmanship. Spring of 2020
our furnace (Dometic/Atwood) quit working and being
that it was during our winter thaw I didn't bother
with it till this week. Wait, once again not
craftsmanship. Turns out it was the sail switch.
With that being said about the furnace We had single
digit temperatures the week prior to changing my
sail switch. Yes, it was chilly in the mornings but
with electric heaters in the living room and garage
it wasn't as bad as people would think. But to my
point with no skirting at the time of the single
digit temps and no heater to heat the underbelly, we
still did not freeze within our coach. We do have
heated hoses but that was it at the time. So with
all of that being said, we absolutely love our coach
and have had no craftsmanship issues what-so-ever.
Oh last summer we also had issues with the fans for
our fridge (Norcold) oh guess what another none
craftsmanship issue. People complain about not being
able to get around the bed, that is how almost all
king bed models are designed regardless of who made
the coach. We originally bought a king model because
the queen we looked at sold the same day we came to
put a deposit on it. Ours is now a queen model
though. My biggest complaint is the same as any
other full time coach owner and that is that the
craftsmanship when it comes to the wiring and water
lines behind the pass through (basement) it is an
absolute rats nest. So in reality please people
don't just consider a toy hauler such as Momentum,
Voltage, or Seismic. Yes, I just listed what society
considers to be three of the nicest toy haulers.
Remember who owns Highland Ridge is the same company
that builds Seismic. What you all have to realize
and come to terms with is do you want a $65k or $85k
toy hauler that have the same internals just
different craftsmanship. Remember my Highlander has
the exact same components as the higher dollar value
toy haulers. No, I may not have the fancy above
cabinet accent lighting, the lighted stove knobs, or
tv's included in the garage or bedroom but in
reality we haven't missed any of those superficial
things. I have installed smart tv's throughout our
coach and besides that the Furrion tv that comes
with these coaches is a POS anyways. Yes, GD has
supposedly exceptional customer service at the
factory, but unless you have a serious structural
issue how often are you going to deal with them? I
hope that this review shines some light for some new
comers to the RV market. It is a hard decision with
so many choices. I can be found on social media or
possibly contact through here for additional
questions. Also regarding another review I just
remembered about stickers cracking and peeling ours
has been in the Utah heat and we have no sticker
issues. In closing neither me nor my wife are in any
way shape or form associated with Highland Ridge or
any of its subsidiary's, such as Open Range, Jayco,
or Thor by any means. We are just a family that want
to enjoy life and travel at the start of 2021!
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
Voted most helpful review
Richard Mabie
Pennsylvania
Reviewed on September 13, 2020
RV reviewed 2019 Highland Ridge RV Highlander HF350H
2.8
Well the kitchen is great big stove and a big combo fridge. The bedroom yo can’t walk on both sides of the bed and I have it slid as far over so I can use one side. The bath is a corner one and it is cracking down both sides. Toy hauler is nice and I have problems with the doors and a dump valve,
....
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Well the kitchen is great big stove and a big combo fridge. The bedroom yo can’t walk on both sides of the bed and I have it slid as far over so I can use one side. The bath is a corner one and it is cracking down both sides. Toy hauler is nice and I have problems with the doors and a dump valve,
.
Livability
3.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
Dan
Pennsylvania
Reviewed on March 22, 2020
RV reviewed 2019 Highland Ridge RV Highlander HF350H
2.2
We started having issues shortly after picking up our brand new camper. Heater not working, GFI flipped constantly, molding pulled away from outside, bump on frames . Leach RV did document all issues and fixed molding, had move GFI to a new place, since manufacturers installed in a spot that got water in it ....
read more
We started having issues shortly after picking up our brand new camper. Heater not working, GFI flipped constantly, molding pulled away from outside, bump on frames . Leach RV did document all issues and fixed molding, had move GFI to a new place, since manufacturers installed in a spot that got water in it . After a month at Dealership pick up camper.two months later refrigerator broke. Dealship came out to fix. Then winter camp heater still not working , found that floor behind couch pulling away from wall. Sent to dealership to fix heater again ( all they do is replace the thermostat). Floor was approved to fix by manufacturer. Finally goes back to manufacture to address bump on frame. Manufacturer had for two months ( had to fight for them to pay for transport both to and from) . Now slide out broke. Camper is only 2 years old and have yet to use it for a while season or not have an issues. Heater still not working right. We are having it looked at by a gentlemen that works on campers and works with our warranty. Thank goodness we brought the extended warranty. Manufacturer not working with us on all our issues . They made and sold a lemon. We are now looking at what or option are.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
Voted most helpful review
Keir Hoppe
Colorado
Reviewed on August 23, 2018
RV reviewed 2019 Highland Ridge RV Highlander HF350H
2.6
We recently purchased a brand new Highlander 5th wheel toy hauler. I am thoroughly disappointed in the quality and the warranty/customer service from Highland. Our first trips days after buying was disappointing due to the craftsmanship of this 5th wheel. The couch recliners were missing the actual handles...
read more
We recently purchased a brand new Highlander 5th wheel toy hauler. I am thoroughly disappointed in the quality and the warranty/customer service from Highland. Our first trips days after buying was disappointing due to the craftsmanship of this 5th wheel. The couch recliners were missing the actual handles to recline the chairs. The massage/heating heats didn’t work. What is worse is Highlander only uses 3 threaded screws for their canopies. If you look at other campers with canopies they all at a minimum installed with more than 5-6 screws that have a backing board for reinforcement. The simple jarring movement of moving the camper loosens those 3 thread screws. Due to this poor installation our back canopy came off and flew back breaking several things on our roof that now all need replaced. We contacted Highland to stand behind the claims of quality and were flat out denied and when we have called twice to speak to someone about their denial they have asked us for our claim number, put us on hold and then send us to voicemail after holding for 5-10 min. Don’t buy a Highland RV. It is horrible quality and even worse customer service.
Livability
4.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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