RV Type
Make and model
Floorplan
Year
2019 Heartland Pioneer 5th Wheel reviews
Liveability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
1 ratings and reviews
Voted most helpful review
Anonymous
New Mexico
Reviewed on November 3, 2019
RV reviewed 2019 Heartland Pioneer 327
1.6
We bought a 2019 Heartland Pioneer 327 from Camping World in Albuquerque in March of 2019. We have had it for 6 months and so many things have gone wrong. After investigating a plumbing problem, which was a water hose that was not connected; we discovered feces in the underbelly that appears to have been ther...
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We bought a 2019 Heartland Pioneer 327 from Camping World in Albuquerque in March of 2019. We have had it for 6 months and so many things have gone wrong. After investigating a plumbing problem, which was a water hose that was not connected; we discovered feces in the underbelly that appears to have been there since before we purchased the rig.
After opening the underbelly we discovered that the motor for the rear landing gear was indeed installed, but never connected to the switch. When Camping World found that the switch didn’t work they suggested that Heartland had forgotten to install it, and then charged us for another they installed on the outside of the rig. We have just received a recall on the air conditioning unit also .
So many things have gone wrong and neither Heartland or Camping World have been helpful.
The rig was supposed to be NEW however it appears that it was not. Although we left the rig with Camping World for 2 weeks for the rig to be inspected and cleaned, the rig was absolutely filthy when it was delivered.
We will never buy another product from Heartland or Camping World. Their integrity on a scale 1-10 is ZERO.
We will be getting rid of this lemon as soon as we possibly can. Unfortunately the workers take no pride in the product they are selling, or in the service they provide to the customers. These two companies have made our first experience with a Fifth wheel horrible. DO NOT BUY ANYTHING from Camping World or Heartland. You will be severely disappointed in the whole experience.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
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