RV Type
Make and model
Floorplan
Year
2019 Heartland Landmark 365 5th Wheel reviews
Liveability
3.7
Overall quality
2.2
Floorplan
3.8
Driving/towing
3.7
Factory warranty
2.0
Reviews
Stars Refinement
6 ratings and reviews
Voted most helpful review
Steve Mattfeldt
Reviewed on May 7, 2023
RV reviewed 2019 Heartland Landmark 365 Lafayette
2.0
Biggest waste of money ever! What a piece of crap.... lousy warranty, poor customer service. Issues with the toilet plumbing in both bathrooms. Rear bed goes up and sometimes doesn't. Dealer is always "backed up," see you in 6 to 8 weeks. Shody workmanship on the enterior. Loose the freaking nail gu...
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Biggest waste of money ever! What a piece of crap.... lousy warranty, poor customer service. Issues with the toilet plumbing in both bathrooms. Rear bed goes up and sometimes doesn't. Dealer is always "backed up," see you in 6 to 8 weeks. Shody workmanship on the enterior. Loose the freaking nail gun or atleast use a little liquid nail BEFORE nailing everything. The KANTLEAK system, only leaks. The factory sent me two more and they are crap! BEWARE STAY AWAY FROM HEARTLAND AND LAMESA RV!!
Livability
2.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Julie Jarsak
New Mexico
Reviewed on May 13, 2021
RV reviewed 2019 Heartland Landmark 365 Newport
2.6
We bought ours Jan 2019. Brand new Lamesa Phoenix az Was delivered tv open shower doors open. Doors between the bedrooms been going back and forth Told them make sure everything works . The marble is broke under the fireplace.
Entrance door open hitting the holding bar. Would not stay latched . Driver sai...
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We bought ours Jan 2019. Brand new Lamesa Phoenix az Was delivered tv open shower doors open. Doors between the bedrooms been going back and forth Told them make sure everything works . The marble is broke under the fireplace.
Entrance door open hitting the holding bar. Would not stay latched . Driver saif i just deliver Many issues took it to Albuquerque nm 3 days nothing got fixed. There was more wrong after we left. They have no idea about the new wi fi and how things are hooked up but sell them
The outside light above the door did not work the fan did not work . 2 and half years later still don't work
Been told there is a secret switch..for 3rd ac and fan..why would there be a secret switch.i have looked in every cupboard nothing
. Just why hidden. If its something your going to use.. 3rd ac unit was not working or fan yet .one section of the recliner did not work opened up and wiring was different than the other ones, there is wi fi boxes on walls to run lights . No one knows how to set them up. Called Lipperd and heartland no one could help
Went on first trip
Levelers were trying to tip us over. Called was on the phone 4 hours maybe the box in the back. Was told sometimes there tie rapped and they break..something that is up under the camper
No one could tell us were it is. Get a tec out there.. sounds easy
And also commented did we know how to use a level
My husbund hung up were in our 60s. So yes. But it was still trying to tip . Tired off the ground crazy .
A year later still no one to fix them without a apt months later
Husbund works can't just take and leave and get . And no mobil units to even mess with levelers also water system was filling the tank air in the system. called no one has it can order it 2 weeks to a month .. we are traveling. Wtf my husbund took it apart a o ring broke . Can't get them either
Not round thicker on one side. So he put cylocone.temp fix .
Called Hartland direct talked to a jim once. Under warrantee 3 years . This trip nothing is still been fixed talked to a Laurie at heartland again . She seems very helpful
But to get someone to work on it still nothing.she called a repair shop going to get us fixed up. Talked to him
No can look at it if we need parts will have to order no one has anything. So she is suppose to call back. Yet to hear back. Without being told June to Aug. I just know we had a cyclone toy hauler and problems
But this is the biggest lemon yet and we bought them brand new thinking no problems. Just not sure what to do
Know will never buy a heartland again there warrantee is ok maybe. Never can get anything done
A big disappointment have screwed and fixed a lot of things ourself .
Only good thing is how its arranged inside.
Livability
3.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
George Stritz
Florida
Reviewed on September 24, 2020
RV reviewed 2019 Heartland Landmark 365 Lafayette
2.6
My wife and I purchased this RV for retirement. In fact we borrowed from our retirement savings to purchase this unit. Shopped around and decided that this was the one. Well, we have had ALOT issues with this unit and the factory has given us the runaround since day 1. Here is a list of issues: Kitchen slide ...
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My wife and I purchased this RV for retirement. In fact we borrowed from our retirement savings to purchase this unit. Shopped around and decided that this was the one. Well, we have had ALOT issues with this unit and the factory has given us the runaround since day 1. Here is a list of issues: Kitchen slide out floor is rotted and needs replaced, apparently has been leaking down the walls since new. STRESS CRACKS on exterior, 4 of them.The led lights in the awning have never worked correctly apparently the problem is in the panel and the dealers can't fix them. The residential refrigerator door has malfunctioned so that one door is lower than the other. The sleeper sofas come together so that you can't have 2 couples sleeping on them because each would invade the others space.The HEARTLAND factory told us that we had to bring it back to them and they would make us an appointment to do so, and never did. We would not recommend Heartland to anyone.They have ruined our retirement
Livability
5.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
John Klatt
Michigan
Reviewed on May 31, 2020
RV reviewed 2019 Heartland Landmark 365 Newport
5.0
This one and a half bathroom fifth wheel is the perfect size for extended living with all conveniences imaginable to make your stay very pleasant. It has three ACs one and a half bathrooms dishwasher stackable washer and dryer king power bed in master suite with four walk in closet all seating is power massag...
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This one and a half bathroom fifth wheel is the perfect size for extended living with all conveniences imaginable to make your stay very pleasant. It has three ACs one and a half bathrooms dishwasher stackable washer and dryer king power bed in master suite with four walk in closet all seating is power massager and heated with very comfortable light gray leather seating 55 inch TV with surround sound and exterior entertainment center also a really comfortable Rv
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Doug Williams
Texas
Reviewed on August 30, 2019
RV reviewed 2019 Heartland Landmark 365 Newport
3.6
From the outside it’s a nice looking RV. Have looked at 100’s of trailers and this floor plan was exactly what I was looking for. Spacious living area. The half bath was a plus. Nice bedroom and master bath. For outside entertainment the awnings are nice and the outside TV. It’s a big en...
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From the outside it’s a nice looking RV. Have looked at 100’s of trailers and this floor plan was exactly what I was looking for. Spacious living area. The half bath was a plus. Nice bedroom and master bath. For outside entertainment the awnings are nice and the outside TV. It’s a big enough trailer you can entertain inside and out. The decor is nice and the day and night shades is great. Lots of cabinet space. Was looking for something to use full time. This is not a RV for a family. I would recommend trailer. Knowing that all trailers have issues, we have had a few from day one such as underbelly flooded with water, bolts on the struts holding the pull down steps broke ripping the floor by the door, latch holding TV was installed improperly causing Tv to swing out during travel busting tv; new weather seals around slides failed, split and ripped off. Wall on corner at kitchen and bathroom split apart. All repairs were paid by manufacturer.
Livability
5.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
2.0
Voted most helpful review
Emily Tople
Texas
Reviewed on January 12, 2019
RV reviewed 2019 Heartland Landmark 365 Newport
2.6
1st time owner of a RV
Water leaks from day one
-Various leaks had occurred under kitchen piping
-Kitchen Sink Faucet Penetration is not sealed under faucet body
-Kitchen basket Strainer had tiny leak at pipe connection
-Water Heater Connections were leaky especially when unit was heating water.
Mo...
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1st time owner of a RV
Water leaks from day one
-Various leaks had occurred under kitchen piping
-Kitchen Sink Faucet Penetration is not sealed under faucet body
-Kitchen basket Strainer had tiny leak at pipe connection
-Water Heater Connections were leaky especially when unit was heating water.
Molding from ceiling coming down
Wall by Fridge tearing apart
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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