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2019 Grand Design Reflection 320MKS 5th Wheel reviews

4.5 (7 reviews)
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Liveability
4.9
Overall quality
3.9
Floorplan
4.7
Driving/towing
5.0
Factory warranty
4.1

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Voted most helpful review

Valerie Crafard

Oregon

Reviewed on June 14, 2021

RV reviewed 2019 Grand Design Reflection 320MKS view listing

4.0
I really like the floor plan of this unit. However on our first trip after purchasing the unit in June 2019 the furnace went out on our way to Arizona. After arriving in Arizona, I spent numerous hours on the phone with Grand Design trying to get the furnace repaired. We were in Phoenix and experiencing th... read more
I really like the floor plan of this unit. However on our first trip after purchasing the unit in June 2019 the furnace went out on our way to Arizona. After arriving in Arizona, I spent numerous hours on the phone with Grand Design trying to get the furnace repaired. We were in Phoenix and experiencing the coldest December with record lows. I was told by Grand Design that we would have to take the unit to Mesa, Arizona for repairs. Grand Design said they would not pay for a mobile repair. I ended up calling LaMesa RV who is certified to repair the furnace and they sent out their mobile unit. LaMesa service department said they would deal with Grand Design and repaired our furnace as night temperatures were in the low 30’s. We received better customer service from an RV dealer who does not sell Grand Design then we did from Grand Design. Now we have a problem with the rollers on our number one slide and have to continuously stay in contact with our local Blue Dog dealer to get the repairs done. The dealer has to send pictures to Grand Design to have the repairs approved. The approval process for warranty work at Grand Design is an extremely slow process. I spent over two weeks calling daily to get the furnace repairs approved so I can only imagine how long this is going to take to get the approval to repair the rollers on our number one slide. We have been RVing for 30 years, this is our first and last Grand Design RV. It’s going up for sale in the Spring. I would not recommend Grand Design based on their poor customer service when needing repairs while the unit is stills under warranty warranty.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Flor

Florida

Reviewed on February 20, 2021

RV reviewed 2019 Grand Design Reflection 320MKS view listing

5.0
It’s like having an office, an apartment on wheels. Easy to maneuver. Love having a kitchen outside with refrigerator. The space under the bed in the closet with the washer dryer hook ups are a plus. The kitchen in the rear has a conventional/microwave, as well as the oven and a full refrigerator with f... read more
It’s like having an office, an apartment on wheels. Easy to maneuver. Love having a kitchen outside with refrigerator. The space under the bed in the closet with the washer dryer hook ups are a plus. The kitchen in the rear has a conventional/microwave, as well as the oven and a full refrigerator with four doors.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Ralph Gagner

Florida

Reviewed on December 15, 2020

RV reviewed 2019 Grand Design Reflection 320MKS view listing

5.0
The perfect size (34 feet) to be very easy to tow, spacious and comfortable, as well as being a size most campgrounds can and will accommodate. Wife loves the island and countertop space and I really like the two awnings totaling 26'. Outside stove, fridge, and tv come in very handy. We both love the amt of s... read more
The perfect size (34 feet) to be very easy to tow, spacious and comfortable, as well as being a size most campgrounds can and will accommodate. Wife loves the island and countertop space and I really like the two awnings totaling 26'. Outside stove, fridge, and tv come in very handy. We both love the amt of storage inside and out as well.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Doug Van Deusen

Virginia

Reviewed on August 3, 2020

RV reviewed 2019 Grand Design Reflection 320MKS view listing

4.4
We have had Travel Trailer for years, sold the last one around 2012. We started look Nov, Dec 2019 for another TT, with a little research the recommended TT was GD. We saw a couple that we liked but they were not 100% of what we wanted. SOOO, we lookd at 5th wheels, we loved the 320MKS, since purchase, the ga... read more
We have had Travel Trailer for years, sold the last one around 2012. We started look Nov, Dec 2019 for another TT, with a little research the recommended TT was GD. We saw a couple that we liked but they were not 100% of what we wanted. SOOO, we lookd at 5th wheels, we loved the 320MKS, since purchase, the gas water heater circuit board failed, took dealer 2 boards the get fixed. An issue with microwave heat defuser, factory recall on wiring underneath, Hoping this isn't a lemon, this is a nice trailer, it tow's well, comfortable, spacious, but I hate the damn TV Stereo combo, you can't see the remote unless you have a magnifying glass. I give it 4 out of 5.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Steve Winegardner

Tennessee

Reviewed on January 29, 2020

RV reviewed 2019 Grand Design Reflection 320MKS view listing

5.0
Wow! This is an incredible RV. We LOVE it! It feels as if one is still at home when you travel. Everything is super nice and very livable. We've not had any problems at all. We WILL but another Grand Design in the future.... read more
Wow! This is an incredible RV. We LOVE it! It feels as if one is still at home when you travel. Everything is super nice and very livable. We've not had any problems at all. We WILL but another Grand Design in the future.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Tom Aljinovich

Colorado

Reviewed on September 25, 2019

RV reviewed 2019 Grand Design Reflection 320MKS view listing

5.0
We purchased our unit in July 2019 and took it on a 5,000 mile round trip to New York and back to Colorado. This is a “killer” 5th wheel. It was a perfect trip with absolutely no issues with 5th wheel. We’ve been RVing for over 20 years and this is the best unit we’ve ever owned!... read more
We purchased our unit in July 2019 and took it on a 5,000 mile round trip to New York and back to Colorado. This is a “killer” 5th wheel. It was a perfect trip with absolutely no issues with 5th wheel. We’ve been RVing for over 20 years and this is the best unit we’ve ever owned!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Kevin Lobins

Pennsylvania

Reviewed on August 18, 2019

RV reviewed 2019 Grand Design Reflection 320MKS view listing

3.2
Poor workmanship! The RV has less then 500 miles. Screw worked loose in tip out 1 from the floor and gouged a hole in slide wall. Employees put to long of a screw in the front of tip out 1 and they ripped the rubber trim. Under the sink improper screws and the wood surrounding the hoses and elimination pi... read more
Poor workmanship! The RV has less then 500 miles. Screw worked loose in tip out 1 from the floor and gouged a hole in slide wall. Employees put to long of a screw in the front of tip out 1 and they ripped the rubber trim. Under the sink improper screws and the wood surrounding the hoses and elimination pipe and it and the wood pulled pulled out. The radio did not work which they replaced day 1. The curtain in the bedroom keep falling off. The plastic tray in front compartment is cracked in 2 places right side and I do not put weight in it. The front compartment left side leaks water, bad design. Easy accessibility, but should have a flap. The shower has a very cheap floor drain cover. I weigh 290 and my heal made it fold like rubber. I am sure they will cover everything with the warranty, but what a pain. Dealer is 3 1/2 hours away. I guess I expect more for my 45K. I can’t wait to see what the next 4 trips find. Come on a Grand Design.
Livability
4.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
3.0
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Helpful (22)

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