2019 Entegra Coach Esteem Class C reviews

The Entegra Esteem is a quality product overall. The initial out-the-door-quality was excellent. The E-Z DRIVE suspension is a smoother ride than many Class A coaches. The gas/electric appliances provide the easy choice of camping on or off the grid. The large awning allows comfort on the patio when watching the large outside TV. The two A/C units keep the coach cooled even when temperatures soar. Overall, with the ability to sleep eight people, this is a great family coach or substantial room for two. Good choice, especially for those new to RVing. Show less

We bought this coach in July 2019. Never used it that year. A lot of issues. Paint, bunk mattress had many stains on it, counter severely scratched, floor had black stains. It took the dealership 3 months to take care of it. They were waiting on Jayco to authorize warranty work. Really? Never even got to drive ot and Jayco questioning warranty work. Fast forward to June 2020. COVID-19 and just starting to open up RV. Found that refrigerator doesn't work, levelers don't work, back up camera don't work, generator wont crank. I take the batteries out every winter and put them back in at spring. Jayco claims the levelers don't work because I hooked up the house battery wrong. Now get this. Red to positive, 1 black cable to negative, 2 other black cables to positive. Are you kidding me? I am 67 yrs old been a mechanic all my adult life and never have I seen black connected to positive battery. Jayco warranty, and customer service sucks. Now I have to pay for the leveler control. 460.00 incl labor. They ssid they have been doing it this way since the 90's. Jayco sucks. Show less

Overall, we really like this coach. The dealership where we bought it has been Zero help getting things fixed. I found out the number for the warranty department for Jayco & they have been fantastic. They sent us to an independent shop in northern Indiana & another time to an independent shop in SW Florida. Both of these shops were excellent & both fixed the problems under warranty. The last time we were at the the dealership, they said, "we can't figure it out...you'll have to call Jayco, yourself". Really?? We have had nothing major, just a bunch of minor things like the side door leaking air, the backup camera aimed wrong, the jacks stopped working, slideout mis-alignment and some minor trim problems. The independent shops took care of all those problems. We LOVE the 2 year factory warranty & Jayco has been a pleasure to work with. We highly recommend this coach & we give 5 stars to the Jayco warranty department. Approx. 6000 miles so far. Show less

Not sure if this RV had been fully inspected by the manufacturer or the dealer but paint cracked,orange peal,fisheyed on the nose abd paint bruised from a buffer. Counter top had scratches, bunk matress stained, putty showing thru wall panels in shower and galley walls. What a mess. The dealer has had it going on 2 months trying to rectify the issues. I have only had the opportunity to drive it home and back to the dealer but it handled beautifuly. The manufacturer beeds to thoroughly inspect before shipped to the dealer and the dealer needs to take more care in making sure it is ready to show and sell. Show less

We bought the Entegra Esteem Class C from a dealer in Fort Worth. We like the color and style of the RV and bought it based on the Entegra Advertisement from both the dealer and Entegra. However, it appears that Entegra has changed their entrance door and no longer put the keyless entry on the RV, yet still advertise a Keyless entry door. The door on the Entegra we have and everyone else we know that has one, does not close properly and the noise is so loud inside the RV you can not hear to talk inside the RV. We took the RV back to the dealer for repair and all they did was put more rubber around the door. Needless to say that DID NOT fix the problem. The Dealer has no idea how to make a repair on this door.It seems Entegra Company does not care.We believe this to be a company design flaw in their so-called new door. Our problems with this RV are the heater came without a heating element, the door does not shut properly and there is no keyless entry when it is advertised to have one. I DO NOT recommend buying this RV unless you can stand the noise inside the unit, or the air coming in around the door when it is parked. Show less