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Floorplan

2019 Cruiser RV Radiance 25RB Travel Trailer reviews

3.3
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Liveability
3.8
Overall quality
2.5
Floorplan
4.2
Driving/towing
3.8
Factory warranty
2.3

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Reviews

6 ratings and reviews

Voted most helpful review

gail

Utah

Reviewed on 2020-09-10

RV reviewed2019 Cruiser RV Radiance 25RB

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3.4
We was so excited to get our new camp trailer as a retiring couple who wanted to explore the country. It had the floor plan we loved and the best bathroom. We had our heater break our 2nd trip out in a snow storm. Fire place kept us warm until we could get it back to Tooele Motor Sports TMS. Who had it over 3 months to fix the bathroom door , heater and door , they made the bathroom door worse and the door door is a mess. All of the lights and door frames have fallen off from poor building and craftsmanship, now the shelves in the pantry and everywhere else is moving out of the walls. We gave up going back to TMS as their quietly of customer care and repairs are worse than the way we got the trailer. Do I like my trailer yes, the lay out yes, the quietly no, would I buy this brand again hell no.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
...
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Voted most helpful review

Gene

Ohio

Reviewed on 2022-05-27

RV reviewed2019 Cruiser RV Radiance 25RB

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5.0
We have traveled to Alaska,up the East Coast, through the national parks, in the west, through the south. We have had no problems. Just normal maintenance you should do to maintain a travel trailer. I would not hesitate to buy another. Sometimes it not the trailer, it is the owner who does not take care of the unit.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Sherry Guinn

Michigan

Reviewed on 2021-10-07

RV reviewed2019 Cruiser RV Radiance 25RB

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1.4
We bought this camper new 2019. We have had trouble since the beginning very poor craftsmanship by manufacturing. The bedroom door and the bathroom door both fallen off, including the header on both . cabinets that my husband has had to fix and come to find out the shower underneath the shower pan was not connected correctly and the black tank to the camper also was not correctly connected. All we have had is problems. I would not recommend this camper!
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
1.0
...
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Voted most helpful review

Steven VONROEDER

Texas

Reviewed on 2021-04-19

RV reviewed2019 Cruiser RV Radiance 25RB

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1.6
We have only taken this unit out 4 times since we bought it brand new. the quality of workmanship is poor. we have two electric outlets that do not work, wall paper is coming loose and pealing. We have had it in for warranty repair several times for other issues. I would not recommend this trailer at all. we have been more pleased with used RV's we have purchased in the past. this is the first brand new unit we have purchased and will not do that again. VERY disappointed.
Livability
2.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Jerry

Ontario

Reviewed on 2021-01-02

RV reviewed2019 Cruiser RV Radiance 25RB

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4.8
We are a travelling couple. Usually RVing 5-6 months/year. We bought the 25RB after 4 years in a 24 foot trailer. The floor plan is excellent. The Bathroom is huge and a large shower. 15" tires which allows for "LT" tire replacement. Large cargo capacity (payload 3500 lbs) decent size tanks for boon-docking. Our only problem was the Dometic 300 (plastic) toilet. STINK AND LEAK. Went through two under warranty! Now have a Dometic 320. DO NOT BUY THE 300 DOMETIC TOILET. HAVE IT REPLACED!!! Our dealer was great with this problem. We also replaced the matress with memory foam (but all rv matresses are crap.) Other than that, we love the trailer.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Gene Johnson

Ohio

Reviewed on 2019-01-20

RV reviewed2019 Cruiser RV Radiance 25RB

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3.8
We have owned it for 7 months, took to Alaska and back put 12,000 miles on unit and had 2 issues with unit. 1st PVC Pipe on black tank was not glued at Factory and Second was slide out was out of adjustment from Factory. The Company we bought the unit from tried to adjust the slide out and made it worst and Could not get the company we bought the unit from to honor its warranty, and even with the maintenance protection plan, we were told we had to return to where we bought the unit to have it repaired, even though they have repair station all across the country, not one of them would touch this unit. Found a mobile repairman in Great Falls Montana, 1 hour it was fixed. Would never buy anything from that company that sold us the unit again, but the Cruiser Radiance Rv was a good decision to buy.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
...
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