2018 Thor Motor Coach Citation Sprinter 24SS Class C Reviews on RV Insider (2)
Avg. Rating

We were sold a new 2018 citation. We had it 2 weeks and discovered the following problems: hot water heater, stove, furnace, slide, holding tanks nd numerous other defects. Camping world has had it for 5 months and still not fixed!!! No communication from Thor or [Dealer]. Stay clear of this brand and [Dealer]

We absolutely love the layout and drive ability of this model. We are a mid60’s couple, but half of the use is our mid30’s daughter, SIL, and their 3 young kids (custom mods to switch one side if dinette for 3P seat with shoulder belts/headrests, but still function as bed at night time. BE AWARE that the unit’s GVWR less it’s actual weight means you have to be very judicious with occupant and cargo load (ROCC). We help that by carrying 1/3 load of fresh water. We have also reduced some weight by taking out 2 of the 3 TVs, taking off the SS wheel covers (they’re going to fly off in time anyway), and packing light as possible. The GCVWR along with the 5,000lb hitch rating allows us to pull a ‘08 Honda CR-V (~3,500lb) as a toad around half the time. We’ve driven this combo from Canadian Rocky Mountains, Wash/Oreg/Calif coast, and the Mercedes V6 diesel manages even the mountain passes just fine. Measured economy averages 16 MP(imperial)G while towing, averaging 110 km/hr. 35,000 km on unit now, and SO happy with the basic unit. The elephant in the room though is the poor Thor build quality. We bought new, and our dealer experience was good, but their warranty would only fix issues to Thor OEM quality, which is poor. Issues included thin poorly-fitted bottoms falling out of drawers, flimsy latches for keeping drawers closed, flimsy mirror panel on vanity, shoddy under-unit wiring dangling haphazardly, loose rear inner fender liners, and several other issues that mean even a brand new unit warrants a careful going-over to make necessary improvements before hitting the road. Comparing experiences with other Thor Citation/Siesta owners on the road seems consistent. The Mercedes machine and the compact C-class concept are unbeatable, but the Thor execution comes across as needing improvement.