2018 Riverside RV reviews

The camper is fine. It's the customer service and repair/parts center that is the problem. Charged me $800 shipping on the wrong parts. They never bothered to say anything about not having the correct parts. Man, what a headache and loss of money. Beware of future poor assistance if you buy one. Show less

First yrip out after buying trailer swayed all over road. The see through storage as well as fresh water tank is in back. Dumped fresh water and unloaded storage into truck. Foixed that problemn . (Not enough tounge weight) turned on city water and it leaked into storage area. That was enough for me its for sale Show less

I loved the look and new appliances that's it. The construction is horrible. I don't know where to begin. The staples pulling out of wall and board on platform for bed, trim etc etc. Now to the big part. The wet bath is very very unstable. When you step in to use it for potty or shower you are on the drain area. Problem is under that drain is open space so no stability. The drain hose slipped sideways and water went pouring out under the seams onto my floor twice. I cleaned it up immediately but didnt matter. The floor was screwed . These floors can not get wet at all soaks up immediately into the base with is pressed plywood. Suddenly stain appeared on laminate and it's full of mold and mildew on a trailer because it has no place to evaporate, windows get the least little rain through them and that part of floor is permanently wet stained. This is a trailer not old and just started using this year. I'm waiting on insurance to approve flooring guy and sick in my trailer as I stuck out of state because of covid with mold in it. Regret everyday buying this. Theres so much more but dont want to write it. Show less

I brought my retro June 2018. Had accident going 3 mph. Took the camper to Travelcamp in Jacksonville Fl, I took on 02/23/18 for repairs.i got my camper back on Aug 2018. Tiffany and Paul kept telling they waiting for a panel,I call the parts department to find out they did not ordered the part until May 2018. When I drop off they told it be ready around 04/10/2018. Well whe I got it back they had shove asphalt imto my electric jack,then when I wanted to use my extend warrant to find out they did not pay Easycare for extended warrant or my gap insurance.They pocket my $3100.00.i now I have beautiful camper with a refrigator that does not work, Show less

This a hard to get model and I went through hoops to get it. It has a comfortable layout with a walkaround bed, stereo, 4 burner gas stove, outdoor shower and outside speakers too! It has all the bells and whistles. Ample room in shower/tub too! Tows great with light vehicle. We get lots of attention when driving down the road in the Retro trailer. Show less

It’s beautiful, comfortable, easy to pull, easy to use, unique, is customized well, nice cherrywood craftsmanship by the Amish, nice storage area, has luxurious feeling for size, love the Bose entertainment system, very nice switches, no wires to be seen, lightning is nice and abundant inside and out, nice shower inside and out, nice hood over stove under the microwave, materials are great, easy to use awning. Etc etc Show less

We love the look and the utilization of space, as well as the basic features provided. We only wish we had looked more closely at construction and components. There are numerous instances of shoddy workmanship. Components are--for the most part--quite cheap and flimsy. After examining other brands costing more in smaller sizes, we believe the reason is that they are much better constructed and typically use more durable and higher grade components. Show less