2018 NeXus RV Viper reviews

Purchased new August 2018. First trip was fine, no issues. Covered RV for winter then in Spring of 2020 uncovered to find rear plastic shroud was cracked on both sides. Took RV back to dealer who contacted Nexus and was told that because it was over 1yr old no help. Dealer cost of repair was $5000. Took it to a local camper repair shop who did a temp seal. In 2021 the rear roof vent leaked over the queen bed, nice mess, had that repaired at local dealer who found another large crack at the top of the rear shroud, again temp fix. April 2022 two more cracks in rear shroud. This RV has never been off road and has less than 5,000 miles on it! Disgusted! Show less

I bought my brand new Viper 27V in September '17. So far, I have had to have the broken drawer in the booth fixed. That cost me a couple hundred. This was broken when I bought it, and they promised to fix it, but didn't. They paid for the parts, but I had to pay for the service. When I first ran the water in the bathroom it flooded the compartment underneath because the plumbing wasn't even hooked up!!! There was water leaking from under the bed. I complained to Nexus and they found a guy who would come out and fix it. I thought that meant they would pay, but they didn't. It was at that time that I became aware that EVERY SINGLE PLUMBING HOSE WAS NOT TIGHTENED!!!! EVERY SINGLE ONE!!! So I paid the guy to go around and tighten the ones he could without taking the RV apart. The stove didn't work. The guy came out and replaced it with a new one that Nexus paid for, BUT I HAD TO PAY FOR THE SERVICE CALL. There has been water leaking from under the kitchen cabinet and I've sent pics. They have surmised that the hot water heater hoses must be loose. I'M GUESSING THEY ARE CORRECT SINCE NONE OF THE OTHER ONES WERE TIGHTENED!!! I am waiting to see if they will pay for that. I sold my home and was going to retire in it seeing the country. It is now almost Christmas and I haven't gone anywhere. I am soooo sorry I bought a Nexus. I may just have to sell it and take a loss of tens of thousands of dollars and go back to work. I HATE YOU NEXUS. Show less