2018 Keystone Montana High Country reviews

We absolutely LOVE every detail of this RV and layout! Very reliable, best layout we've ever seen! Perfect for 2x adults (and 2x travel companions: kitties) for full-time living in California and also the harsh Ontario winter! As a couple living full-time, we instantly fell for the dual sinks in the spacious bathroom, desk area (perfect for working-from-home or computer station without cluttering your dining table!), kitchen island, full-size appliances, and tons of storage cupboards everywhere! Movie nights with the pop-up elevator TV and power recliners in the living room were so comfy! We had full support for all Warranty issues within the first year of ownership (thanks Keystone!). We did need to replace the furnace motherboard in 2021, luckily before the cold weather hit! Show less

Great RV. This is our third camper we have lived in and the quality of the Montana is far superior to the other two. Living rated and very sound. We had basically none of the little hiccups associated with camper living. Great unit all around. Show less

I Loved this RV.I only have one thing to say I was not happy on. I think they need more storage in Bunk house!Also I think that it's misleading about the size of the one bunk over the recliners in the bunkhouse. It really only fits a small adult or small child comfortably. My son who is now 15 and 6FT can not fit up there to sleep. But the other one above the TV is of good size! Show less

We loved the floorplan of the 378RD and though we were getting Keystone's Premium Camper. This Montana High Country 378RD is our third fifth wheel camper and it has been a nightmare from the start. May 2018 first trip out water heater not working, busted shower hose, molding in bathroom coming loose, backsplash behind stove coming loose, wall panel behind theater seats loose, used 30 lbs. LP in one weekend. Had LP leak repaired. Every time we used it something else went wrong. self leveling system quit on third trip. top frame of three slides the wood trim came off. May of 2020 pull out of shed to clean and use. found something pushing up through the rubber roof on curb side of roof in 6 places about a 20 foot long area. All four slide roofs bubbling up in the center. top LED accent light gone, came out of the glue and blew away. Contacted Keystone and had to fight with them about the roof issues. the agreed to patch the side roofs and put drip pans under the slide motors to stop the grease from dripping on the roofs. sloppy way to repair, Keystone denied any help on main roof. their warranty expert advised customer damage to roof and even the dealer that filed the claim advised them the metal protection plate was not installed on top of the wall to keep the nails from coming up through the rubber roof. they still denied. I have never seen a manufacturer screw a customer the way Keystone did. Will never by another Keystone RV. This is Keystone's Premium RV, what a joke. Show less

As with all new RV's, there will be problems and issues and our Montana 305 RL was no exception. Many annoyance quality problems (from day one) that I was able to fix and a few major issues that the dealer had to fix. Overall, we love the floor plan and livability, but not happy campers with Keystone quality! A Montana is supposed to be one of the upper lines of Keystone, yet you'd never know it based on the issues. To be fair to Keystone and especially my awesome dealer, they've been great so far in fixing all the issues, but it is the shear number of issues and inconvenience that is deeply concerning. Now that we've worked through most of the common factory quality issues (most were well-known by Keystone, yet they don't address them at the factory), we're finally able to enjoy the trailers after 2 years of defect discovery and repairs. I often Joke, you want to be 2nd owner of a newer RV. The first owner has to deal with all the factory bugs and warranty repairs. Show less

Great rv, plenty of storage inside and out, love the bigger refrigerator and king size bed. Shower is good size also. My husband says you don't even know your hauling this rv, it tows really good, no problem keeping up with traffic. Show less

Just like being at home with all the extras. Beautiful and very comfortable. I love the open space concept. The hallway makes it look like home also. I love the two door entrance/exit- a door on curbside and a door on roadside makes it very convenient. Show less

Keystone Director of operations Steven Holme. Assured me Keystone would correct my air conditioning issues in my rv! Now Keystone is back peddling and saying there is nothing wrong with my ac! My rv has 5 slides and 40ft long,with ac in front bedroom and rear den, my livingroom which is in the middle was only cooled to 85 degrees last summer with both ac's running continuously. Keystone knows what required to fix this issue! Beware of Keystone products, and be wary if they say they are going to do something for you! Show less

This is poor quality product. We have only owned for less than two years and has a manufacture defect which they are not owning up to. Warranty service is useless. I would never purchase from this company again. Buyers beware!!!!!! Show less

My Montana High Country has heating/cooling issues.I have owned this Rv since new and recently has become my only residence.This RV is advertised as being artic packaged,but in reality it isn't. Keystone placed tank heaters on the water,sewage tanks, but did not add additional insulation in this rv. Therefore if you are going to use it in the cold months you are going to freeze! This RV is 41ft long and has 5 slide outs, which has alot of open space to heat/cool! Keystone only placed one furnace and it's in the front part of rv,therefore by the time heat tries to reach rear den it's cold.The same holds true for air conditioning. 2 acs one on each end and nothing in the middle. The livingroom is like a sauna in the summer! Too much heat for them to cool this rv with the amount of open space. Show less