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2018 Keystone Montana 5th Wheel reviews

3.8 (27 reviews)
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Liveability
4.0
Overall quality
3.1
Floorplan
4.6
Driving/towing
4.0
Factory warranty
3.3

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27 ratings and reviews

Voted most helpful review

Steve Harvey

Iowa, USA

Reviewed on February 19, 2024

RV reviewed 2018 Keystone Montana 3810MS view listing

5.0
2018 Keystone Montana 3810ms 4 SEASONS 41foot 5th wheel with 2 opposing LARGE slides with living, dining room, and kitchen and 1 large slide with bedroom, wardrobe, and bathroom . Pulled very little. Service records from warrant dealership show serviced and inspected yearly.... read more
2018 Keystone Montana 3810ms 4 SEASONS 41foot 5th wheel with 2 opposing LARGE slides with living, dining room, and kitchen and 1 large slide with bedroom, wardrobe, and bathroom . Pulled very little. Service records from warrant dealership show serviced and inspected yearly.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Christa kofford

Utah

Reviewed on December 14, 2021

RV reviewed 2018 Keystone Montana 3820FK view listing

5.0
This RV is so nice we loved the open living area and especially the upstairs kitchen. The kitchen area is upstairs so it’s nice when making meals to be up out of the way of other family members. The back bedroom has a big king bed and tons of storage space.... read more
This RV is so nice we loved the open living area and especially the upstairs kitchen. The kitchen area is upstairs so it’s nice when making meals to be up out of the way of other family members. The back bedroom has a big king bed and tons of storage space.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Michael Leach

Georgia

Reviewed on October 26, 2021

RV reviewed 2018 Keystone Montana 3721RL view listing

5.0
I’ve always been told that Keystone has always been at the top of the RV line but never owning one I just figured that was just something everyone said to justify the cost. My first keystone was a used cougar fifth wheel toy hauler and I just always thought to myself, ehh, it’s ok, I mean it&rsquo... read more
I’ve always been told that Keystone has always been at the top of the RV line but never owning one I just figured that was just something everyone said to justify the cost. My first keystone was a used cougar fifth wheel toy hauler and I just always thought to myself, ehh, it’s ok, I mean it’s a camper so it’s not going to be all that no matter the brand but boy was I wrong! When we were looking to trade up this last time we investigated, researched, and you tubed every manufacturer of 5th Wheels from $10,000 to $100,000 and we decided to stay with Keystone, why, two words “The Montana” We traded the cougar for a Montana 3721rl and WOW the difference is amazingly different! The quality, the sturdiness, the comfort, the class, all unmatched in the price range we were looking at. The advertisement for the Montana says it’s “NORTH AMERICA'S #1 SELLING LUXURY FIFTH WHEEL”, and I see why, it’s the best in my opinion!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Phil Friedli

Tennessee

Reviewed on August 7, 2021

RV reviewed 2018 Keystone Montana 3811MS view listing

5.0
This has been a great unit we purchased it to full time in an its done just that our decision to move to a park model on our RV lot is the ONLY reason for the sale the layout is great with a nice master suite Sofa in master great options for what ever type of camping you have in mind tows great Large bat... read more
This has been a great unit we purchased it to full time in an its done just that our decision to move to a park model on our RV lot is the ONLY reason for the sale the layout is great with a nice master suite Sofa in master great options for what ever type of camping you have in mind tows great Large bathroom area with hall way in master It’s a must see unit save $1000s over a new unit
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

LindA

Texas

Reviewed on December 28, 2020

RV reviewed 2018 Keystone Montana 3730FL view listing

5.0
Love the floor plan of this RV . So spacious. Abundance of cabinets and storage love the full size refrigerator. never had a problem with any. The fireplace in the living room makes it very cozy on cool evenings.... read more
Love the floor plan of this RV . So spacious. Abundance of cabinets and storage love the full size refrigerator. never had a problem with any. The fireplace in the living room makes it very cozy on cool evenings.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Christine Taylor

California

Reviewed on November 27, 2020

RV reviewed 2018 Keystone Montana 3820FK view listing

2.0
What a mistake! We bought this new after our house burned in a wildfire. We loved the floorplan, the ability to have a king size bed and a large shower.That's where the love stops. Within days the trim started falling off, cabinet doors fell off. The washer/dryer unit would not dry clothes. A few months lat... read more
What a mistake! We bought this new after our house burned in a wildfire. We loved the floorplan, the ability to have a king size bed and a large shower.That's where the love stops. Within days the trim started falling off, cabinet doors fell off. The washer/dryer unit would not dry clothes. A few months later the microwave shorted out and the recliners sometimes worked sometimes they didn't. The bathroom door broke and wouldn't open or close easily so we took it off. The door was so heavy that the hardware couldn't hold it. When we moved it water poured out from under the kitchen. We don't want it, we can't sell it and we are thousands of dollars in the hole. I would NEVER recommend this product to anyone.
Livability
2.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Todd Stopher

South Carolina

Reviewed on October 20, 2020

RV reviewed 2018 Keystone Montana 3701LK view listing

3.0
The purchase of this Montana is our 9th RV but our first Montana. I let you know that so that it's known we are not strangers to the RV world. We were sold on this being the most quality you can buy in an RV for just under $100,000.00. Let me preface my review with this statement, we are not people that co... read more
The purchase of this Montana is our 9th RV but our first Montana. I let you know that so that it's known we are not strangers to the RV world. We were sold on this being the most quality you can buy in an RV for just under $100,000.00. Let me preface my review with this statement, we are not people that complain about things, in fact, we're those people that call the manager of a restaurant to our table to compliment a server that has done a good job. That being said, here it goes. We bought our 2018 Montana 3701LK new from Camping World in Myrtle Beach SC at which time it had been on their lot for 7 months. I wish I could say I was joking but literally 3 days after our purchase the nightmares began. Problems that I would've never imagined especially since it was moved only 3 miles to a local campground and that is where it stayed for the next 6 months while we lived in it as our home away from home while working out of town. Here's a short list from that 6 month stay. Central heat quit working, central air unit issues, water heater malfunction (that almost caused a fire), entry step issues, interior step material peeling, bugs getting in skylight in bathroom, light coming in through area of bedroom slide where it should be sealed, refrigerator leak (ice maker water supply line - not a huge deal but still), blinds not working properly, water dripping from one HVAC vent in LR ceiling during thunderstorms, rubber grommets on stove top knobs shredding, auto roof vents sticking, auto leveling ground jacks not holding stable and had to be re-adjusted about every 3 weeks, tile falling off of the wall, automatic leveling jack control unit not working properly, cab mirror completely faded, closet doors dragging, bearings falling out of drawer slides, cold air rushing in interior step vent during winter months (keep in mind, this unit has the polar package). This is a few of the things that went wrong. Let me continue by stating that we are non-smokers, in our 50's with no children or pets to conribute to any of these issues. I'll just be very candid here, as if having these these problems wasn't already bad enough, trying to compel Camping World and Keystone to take care of these issues was horrid at best. Both of these companies have the worst customer service I've ever experienced with anything I've ever purchased and I do mean ever. Now let's move on... My project in Myrtle Beach now complete,it's time to relocate to Hampton, VA. Keep in mind that we stayed in the camper for approximately 4 months for 4 days during the week then a hotel for 2 months while waiting for it to get out of the shop at Camping World. Finally it's ready, I back up under it, get out to lower it, dead battery from sitting in there yard. 3 hours later waiting for a jump everything is hooked up and down the road we go. Approximately 400 miles later, I get the Montana set up at it's new temporary home, walk in the door to start getting things powered up and to put the slides out only to find that when you pull a Montana 400 miles all of the crown mould at the ceiling will be laying in the floor, the trim around doors and entertainment centers will have gaps and the entry steps may or may not have issues again. Now everything is set up and we've been there for a week while battling with Camping World and Keystone to find out who is coming to put this crown mould back up (which never happens until I take care of it myself). Fall is upon us so there's getting to be a slight chill in the evening air so it's off to the thermostat to click that heater on, oops, not working again... Did I mention that Camping World and Keystone both should not be in business..!!! They make you feel as if you built the RV and your asking them to correct your mistakes. Horrible, horrible, horrible experience. My advice, stay away from this RV dealer and this manufacture unless you enjoy never ending issues with quality and being aggravated while trying to get issues taken care of. If I could give them both a zero star on the survey for customer service, quality of product and simple human decency it would be a double zero and even that rating may be too generous. As far as layout, we love the room and the rear kitchen. The slides could be larger, and the bedroom could be designed to have slightly more room... I only added this statement because I had to say something nice. Hope this review helps and keep in mind, if you decide to buy a Montana, once you sign that dotted line be prepared for a fight to the death getting any of your issues resolved, oh, and in the event they do decide to take care of a problem or two don't be in a rush to get it back either... Good luck and happy hunting... Unfortuntley signed, a very frustrated and dissatisfied customer, Todd M Stopher North Augusta, SC
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

David Robinson

Missouri

Reviewed on August 19, 2020

RV reviewed 2018 Keystone Montana 3121RL view listing

4.8
We loved all the windows. Very easy towing. I use to have a pull behind. No sway with the 5th wheel. Lots of storage and the pull out tray in the under belly made easy access to items in the middle. Floor plan was very good for us and having a washer/dryer(stackable, not combo) made longer stays more conven... read more
We loved all the windows. Very easy towing. I use to have a pull behind. No sway with the 5th wheel. Lots of storage and the pull out tray in the under belly made easy access to items in the middle. Floor plan was very good for us and having a washer/dryer(stackable, not combo) made longer stays more convenient. Hate to have to dispose of it. Residential refrigerator made longer stays convenient without making several trips to the store. Great oven and microwave which is also an oven. Fantastic 5th wheel.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Ella Montgomery

Illinois

Reviewed on August 12, 2020

RV reviewed 2018 Keystone Montana 3921FB view listing

5.0
Wow! My husband and I decided to downside and live in this 5th wheel, and if you're considering one, GET THIS ONE! This 5th wheel has been our pride and joy, and has proven to be the most reliable RV we have ever owned, and we have had quite a few in our lifetime. This particular model has this AMAZING b... read more
Wow! My husband and I decided to downside and live in this 5th wheel, and if you're considering one, GET THIS ONE! This 5th wheel has been our pride and joy, and has proven to be the most reliable RV we have ever owned, and we have had quite a few in our lifetime. This particular model has this AMAZING bathtub, that I almost couldn't believe when I first saw it! I have absolutely zero complaints! HIGHLY recommend! Keystone Montana will ALWAYS be out GO TO choice for travel trailers!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Dennis Crouse

Illinois

Reviewed on July 20, 2020

RV reviewed 2018 Keystone Montana 3820FK view listing

3.2
We purchased this Montana from Camping World, a mistake and another story, and drove it 30 miles and set it up. We loved the floor plan, but things were never right. Smoke alarm in kitchen went of when cooking or making toast. It would not cool in the summer and we found out that some of the cutouts for th... read more
We purchased this Montana from Camping World, a mistake and another story, and drove it 30 miles and set it up. We loved the floor plan, but things were never right. Smoke alarm in kitchen went of when cooking or making toast. It would not cool in the summer and we found out that some of the cutouts for the vents were never discarded and we're blocking airflow. The main air conditioner was not hooked up to the vents. We stayed about a week a month through the summer, packed up, and drove home. Within 30 miles, the driver's side bottom side panel released and was flapping in the breeze. Duct tapped in place for the rest of the drive home. On inspection, it was only held in place by 2 screws at the ends. This unit never cooled the best. On the next trip across northern Indiana and Ohio, the glass shower door shattered. The last straw was a weld breaking in the front and the sidewall separating at the seam by the front slide. You could stand in the kitchen and see the ground. We had a 2008 Keystone Everest and loved it. There is definitely a decrease in quality since then. We now own a Grand Design Solitude.
Livability
4.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
2.0
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