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2018 Keystone Cougar reviews

3.5 (25 reviews)
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Liveability
3.9
Overall quality
2.7
Floorplan
4.3
Driving/towing
4.0
Factory warranty
2.4

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Voted most helpful review

Clint

Texas, USA

Reviewed on March 25, 2024

RV reviewed 2018 Keystone Cougar 367FLS view listing

4.8
This RV is amazing for long term living. Great kitchen and amazing bedroom. Several beds for multiple people. Lots of storage. Built before COVID so the quality is there. I have had very little issued with the RV. I would buy this model again.... read more
This RV is amazing for long term living. Great kitchen and amazing bedroom. Several beds for multiple people. Lots of storage. Built before COVID so the quality is there. I have had very little issued with the RV. I would buy this model again.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Peggy Loucks

New Mexico

Reviewed on June 8, 2022

RV reviewed 2018 Keystone Cougar 369BHS view listing

4.0
very nice travel trailer, rv king bed, couch that folds out to a bed double console recliner, 2 refrigerators, electric fireplace, 3 slides, we have a Gazebo and. a rubber made 4x8 shed that can go with travel trailer. Travel trailer is off white with brown trim, cabinets are dark brown,... read more
very nice travel trailer, rv king bed, couch that folds out to a bed double console recliner, 2 refrigerators, electric fireplace, 3 slides, we have a Gazebo and. a rubber made 4x8 shed that can go with travel trailer. Travel trailer is off white with brown trim, cabinets are dark brown,
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Amy Cole

Michigan

Reviewed on June 2, 2021

RV reviewed 2018 Keystone Cougar 369BHS view listing

4.6
Love how roomy this RV is. Love all the storage, every room has lots of storage. Love the auto leveling system. Love the outdoor kitchen!! So many nice perks!! You could easily live in this camper full time.... read more
Love how roomy this RV is. Love all the storage, every room has lots of storage. Love the auto leveling system. Love the outdoor kitchen!! So many nice perks!! You could easily live in this camper full time.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Bruce Boyer

Florida

Reviewed on April 5, 2021

RV reviewed 2018 Keystone Cougar 32RLI18 view listing

4.4
This unit is great to live in. Roomy and comfortable all nice features to make it a home. Cougar is an excellent line of camper with 3 slide outs gives a lot of space for moving around. We have 2 large dogs ans space was never an issue.... read more
This unit is great to live in. Roomy and comfortable all nice features to make it a home. Cougar is an excellent line of camper with 3 slide outs gives a lot of space for moving around. We have 2 large dogs ans space was never an issue.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
4.0
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Voted most helpful review

Debbie

North Carolina

Reviewed on January 8, 2021

RV reviewed 2018 Keystone Cougar 34TSB view listing

2.2
Purchased this unit at a dealer in NC, not Camping World. After 30 hours the furnace failed. Neither Keystone nor the dealership had access to parts. My husband found the part, a sail switch in another town, drove and picked it up, took it to RV mechanic. The dealership was useless and rude. These places take... read more
Purchased this unit at a dealer in NC, not Camping World. After 30 hours the furnace failed. Neither Keystone nor the dealership had access to parts. My husband found the part, a sail switch in another town, drove and picked it up, took it to RV mechanic. The dealership was useless and rude. These places take your money, that's all they want. The general manager was completely disrespectful and that applies to women. In addition, the bedroom door know fell off, outside screws are loose to the point I have hand tightened them. The unit is made with cheap materials. Flimsy thin plastic, dinette is a joke- not wood, but some type of thick laminate pin nailed to a wood frame. We cannot get grey water valve to release 🤨 They boasted about the Polar Package. Forget it! Its just some thin membrane under the rig, does not protect you from cold temperatures. Sold to us as a 4 season RV, but extremely difficult to maintain warmth. Cheap everything that is furniture. It's all plastic, bedroom is so poorly layer out you cannot walk around the bed. Has a king bed, should have been a queen or full. Dangerous for seniors and ppl with ambulatory issues. Very difficult to keep floors and carpet clean. This rig is almost $50k new, we paid $32k, which was $10k too much. Purchased extended warranty, but dealing with all three of these entities is a nightmare. Do not purchase for cold weather regions, save your money. I would never purchase another Keystone product. This has been nothing but a headache and depressing. I hope this helps one person steer clear of Keystone. God Bless
Livability
3.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Tom Thumb

California

Reviewed on July 22, 2020

RV reviewed 2018 Keystone Cougar 369BHS view listing

5.0
This is a really nice 5th wheel in excellent condition. I didn't purchase it because I needed something a bit smaller. But, man is this a nice rig. I strongly recommend this Cougar 5th wheel to anyone looking for luxury camping. I especially like the outside kitchen with the beer fridge and gas grill.... read more
This is a really nice 5th wheel in excellent condition. I didn't purchase it because I needed something a bit smaller. But, man is this a nice rig. I strongly recommend this Cougar 5th wheel to anyone looking for luxury camping. I especially like the outside kitchen with the beer fridge and gas grill.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Burt Swable

New York

Reviewed on June 26, 2020

RV reviewed 2018 Keystone Cougar 369BHS view listing

4.4
My wife and I purchased our camper at the end of 2017. We have only had minimal problems with it so far. Wrapped outdoor kitchen door, thermostat, and overhead fan. We really like this camper for the layout and size for entertaining. Remember every camper will probably have some problems. It's up to you to ta... read more
My wife and I purchased our camper at the end of 2017. We have only had minimal problems with it so far. Wrapped outdoor kitchen door, thermostat, and overhead fan. We really like this camper for the layout and size for entertaining. Remember every camper will probably have some problems. It's up to you to take care of your camper as much as possible.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Paul M

Kansas

Reviewed on March 27, 2020

RV reviewed 2018 Keystone Cougar 34TSB view listing

3.4
Floor plan with bunk house in back. Really like it for what we need which is people sleeping with some kids. Kitchen and main room is great. Would rather have recliners than sofa but we wanted the extra fold out bed so sacrifice. Less kids will mean adding recliners. Bathroom has been great. Main bedroom is ... read more
Floor plan with bunk house in back. Really like it for what we need which is people sleeping with some kids. Kitchen and main room is great. Would rather have recliners than sofa but we wanted the extra fold out bed so sacrifice. Less kids will mean adding recliners. Bathroom has been great. Main bedroom is great really. Bed isn’t perfect but they never are. Outside kitchen gets more use than expected. Number 1 negative comment is piss poor outside storage. One through compartment with small door on drivers side. Very difficult to use that side so most goes in and out from passenger side. Cosmetic problems several but not serious. It’s heavy to pull IMO. Tougher than expected. Half ton isn’t enough if much distance. All mechanical has had no issues after two years of summer and winter camping.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Beverly A Jefferis

Missouri

Reviewed on March 4, 2020

RV reviewed 2018 Keystone Cougar 367FLS view listing

4.4
Love it! Beautiful and spacious. Colors are perfect! Storage is good! Fireplace is an excellent touch! Love the large TVs! King size bed is a tight fit but worth it! The residential refrigerator gives plenty of room for endless groceries!... read more
Love it! Beautiful and spacious. Colors are perfect! Storage is good! Fireplace is an excellent touch! Love the large TVs! King size bed is a tight fit but worth it! The residential refrigerator gives plenty of room for endless groceries!
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Ed Duncan

Michigan

Reviewed on January 11, 2020

RV reviewed 2018 Keystone Cougar 367FLS view listing

3.0
Brand new 5th wheel keystone forgot to put shut off on black water tank, furnace doesn't work, had a burn spot under the couch the wires burnt into, general rv said the fire was due to a staple in the wires shorting them out. We love the layout though.... read more
Brand new 5th wheel keystone forgot to put shut off on black water tank, furnace doesn't work, had a burn spot under the couch the wires burnt into, general rv said the fire was due to a staple in the wires shorting them out. We love the layout though.
Livability
5.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Helpful (26)

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