Write a review

RV Type

Other types

Make and model

Floorplan

Year

2018 Keystone Cougar Half-Ton 5th Wheel reviews

3.5 (6 reviews)
Write a review
Liveability
3.3
Overall quality
2.8
Floorplan
4.0
Driving/towing
4.2
Factory warranty
3.0

Top 10 5th Wheels

Reviews

Stars Refinement

6 ratings and reviews

Voted most helpful review

Charlie bowman

Tennessee

Reviewed on August 24, 2019

RV reviewed 2018 Keystone Cougar Half-Ton 32BHS view listing

2.0
Bought 2018 cougar 32bhs 4/18. Returned it the same week because it leaked when it rained. Kept it 3 months for the parts that the water ruined. I wanted to return it but camping world would not take it back.first time I used it the grey tank was rusted shut. The handle broke off in my hand. Had to use vise g... read more
Bought 2018 cougar 32bhs 4/18. Returned it the same week because it leaked when it rained. Kept it 3 months for the parts that the water ruined. I wanted to return it but camping world would not take it back.first time I used it the grey tank was rusted shut. The handle broke off in my hand. Had to use vise grips to get it opened. November I used the furnace for the first time. It was smoking the fumes would burn your eyes. I called camping world Craig told me it would burn off its normal. It burnt up. Keystone refused to replace the furnace. Said it was lack of maintenance. Refused to fix the grey tank lack of maintenance. Camping world sold me a lack of maintenance camper at a new camper price. I made the statement that who ever was the inspector was that inspected the camper needs to be fired.. I was told by camping world that keystone didn't inspect their campers. Class company. They had my camper for three months and didn't replace the furnace but they did take care of the recall on the furnace. They fixed the recall on a burnt up furnace. Guess they got the warranty money for the recall. The camper is cheaply made. Won't buy nothing from keystone or camping world again. Looking for a quality company. Any suggestions.
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Show less
Helpful (7)

FlagReport

Flag this review
Please select a reason
Voted most helpful review

sandi arnold

Ontario

Reviewed on July 22, 2019

RV reviewed 2018 Keystone Cougar Half-Ton 28RLSWE view listing

2.2
bought this unit new. have had nothing but problems with it from the time we picked it up. has been back for work on interior still not done. being told now that I am to picky and that all trailers come like this. we had to have water drained from the underside cause our shower pipe was never hooked up. our s... read more
bought this unit new. have had nothing but problems with it from the time we picked it up. has been back for work on interior still not done. being told now that I am to picky and that all trailers come like this. we had to have water drained from the underside cause our shower pipe was never hooked up. our stove didn't work our fridge won't go to gas when the power goes out. had that fixed still not working. awning just went seems there is a wiring problem now. battery won't charge so nothing works when the power goes. furnace went when on vacation. the interior is the worst workmanship ever. called keystone they told me its not covered under warranty and dealership whats nothing to do with us now because of all the complaints made to them. one year nothing done correctly. the work done at the dealership is even worst then keystones work but they won't fix it again I am to picky. would never buy a keystone again. buyer beware if you look at a unit be real sure its good, look at the workmanship of all the trim, draws and cabinets because if you don't like how it looks don't buy it no one will fix it. the dealership told me it would be fixed but a year later manufacturer warranty up and unit not fixed. if anyone else has had this problem and got results sure would like that info cause I am getting nowhere fast. no stars for warranty or quality but had to put something in.
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
1.0
Show less
Helpful (9)

FlagReport

Flag this review
Please select a reason
Voted most helpful review

Mike B

Illinois

Reviewed on January 3, 2019

RV reviewed 2018 Keystone Cougar Half-Ton 29RKS view listing

4.8
Great floor plan. Two recalls and four warranty issues. The main one being the tearing of the vinyl the first time opening the fireplace/tv slide. Dealer replaced the vinyl so only I know that it was ever touched. No problems since... read more
Great floor plan. Two recalls and four warranty issues. The main one being the tearing of the vinyl the first time opening the fireplace/tv slide. Dealer replaced the vinyl so only I know that it was ever touched. No problems since
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Show less
Helpful (18)

FlagReport

Flag this review
Please select a reason
Voted most helpful review

Gary henkens

California

Reviewed on October 27, 2018

RV reviewed 2018 Keystone Cougar Half-Ton 29RES view listing

5.0
Awesome 5th wheel! Get second AC if your in Florida or Arizona! Air-conditioning does not work that well in the high heat areas must have two ACs running on 50 A to get excellent air-conditioning and heat areas... read more
Awesome 5th wheel! Get second AC if your in Florida or Arizona! Air-conditioning does not work that well in the high heat areas must have two ACs running on 50 A to get excellent air-conditioning and heat areas
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Show less
Helpful (8)

FlagReport

Flag this review
Please select a reason
Voted most helpful review

Lester Rapp

Arizona

Reviewed on September 5, 2018

RV reviewed 2018 Keystone Cougar Half-Ton 29RKS view listing

1.8
Floor plan okay I had two recalls so far fireplace plug outside BBQ I took it back to the dealers recliners hitting the window power converter burn had to replace it black tank clean out water hoses backwards front AC leaking when it rain linoleum buckling kitchen AC didn't work I had to pay to repair in a tr... read more
Floor plan okay I had two recalls so far fireplace plug outside BBQ I took it back to the dealers recliners hitting the window power converter burn had to replace it black tank clean out water hoses backwards front AC leaking when it rain linoleum buckling kitchen AC didn't work I had to pay to repair in a trip I haven't got my money back yet from the factory I want to buy another one
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Show less
Helpful (8)

FlagReport

Flag this review
Please select a reason
Voted most helpful review

Robert MacLean

Georgia

Reviewed on May 17, 2018

RV reviewed 2018 Keystone Cougar Half-Ton 28RLSWE view listing

5.0
We love our Cougar, the inside is very light and with all the windows it is nice and bright. The outside kitchen is fantastic. The 1/2 towable is a plus the gas mileage on my diesel averages over 16 mph through the mountains. Our prev5 th Wheel I averaged 11 mph.... read more
We love our Cougar, the inside is very light and with all the windows it is nice and bright. The outside kitchen is fantastic. The 1/2 towable is a plus the gas mileage on my diesel averages over 16 mph through the mountains. Our prev5 th Wheel I averaged 11 mph.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Show less
Helpful (5)

FlagReport

Flag this review
Please select a reason
  • 1
  • 1 - 6 of 6 reviews
Do you have an RV experience to share?

Help other RVers by leaving a review for an RV or dealership.

Write a review