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2018 Jayco North Point 5th Wheel reviews

3.8 (10 reviews)
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Liveability
3.9
Overall quality
3.0
Floorplan
4.5
Driving/towing
4.6
Factory warranty
2.8

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Voted most helpful review

Traci

Kansas

Reviewed on May 28, 2022

RV reviewed 2018 Jayco North Point 381DLQS view listing

3.0
We have had nothing but problems with this piece of shit. The dealer has been amazing but they are 3 hours away from us. We have had it in the shop multiple times and spent several thousands of dollars to fix everything. Of course, most of it waited till right after the warranty ran out. 1.) The main computer... read more
We have had nothing but problems with this piece of shit. The dealer has been amazing but they are 3 hours away from us. We have had it in the shop multiple times and spent several thousands of dollars to fix everything. Of course, most of it waited till right after the warranty ran out. 1.) The main computer system had to be replaced - repaired at our expense 2.) Fireplace quit - not going to fix 3.) Fridge not cooling at all. Freezes up. We thaw it and 2-3 days later it does it again - current problem. We are living in it as a camp host and can’t drag it 3 hours away to get it fixed. 4.) Main Thermostat quit- fixed at our expense 5.) Propane regulator - they repaired as a faulty piece. 6.) The overhead bulkhead storage is about to fall down. Dealers have looked at it. Say there is nothing wrong with it 7.) ByPass valve replaced on water heater so it could be winterized. 8.) Air Conditioner fan will not stop blowing when it is turned off. (Current condition) 9.) Mice galore. Repellents and traps placed but they keep getting in. Supposed to be a sealed unit which I understand still has a few openings but come on! 10.) trim coming off inside around windows and slides
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Mike Horvath

Washington

Reviewed on July 1, 2021

RV reviewed 2018 Jayco North Point 377RLBH view listing

3.4
Like floor plan. Shower leaked, even after warranty work. Lots of manufacturing debris through out the trailer. Holes drilled incorrectly, and holes left unfilled. Trim separated in various locations. Looks like it was assembled by junior high school class. And, not by the shop class. Severe problem with... read more
Like floor plan. Shower leaked, even after warranty work. Lots of manufacturing debris through out the trailer. Holes drilled incorrectly, and holes left unfilled. Trim separated in various locations. Looks like it was assembled by junior high school class. And, not by the shop class. Severe problem with the paint hazing. This trailer lives in an enclosed pole barn. Winnebago’s solution was to send instructions on washing and waxing the trailer. My previous 2006 Itasca Meridian looked brand new when I sold it. I know how to wash and wax an RV. This thing is poorly made!
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Dave linnertz

Colorado

Reviewed on August 14, 2020

RV reviewed 2018 Jayco North Point 377RLBH view listing

3.2
Nothing good to say about Jayco. They do not stand by there warranty at, even when dealer Tech ageas on manufacturers defect. I would recommend not buying any Jay co product. This is my 10th camper and first Jayco never again.... read more
Nothing good to say about Jayco. They do not stand by there warranty at, even when dealer Tech ageas on manufacturers defect. I would recommend not buying any Jay co product. This is my 10th camper and first Jayco never again.
Livability
4.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Henry & Bernice Guenther

Alberta

Reviewed on June 30, 2020

RV reviewed 2018 Jayco North Point 377RLBH view listing

5.0
We have been extremely happy with our unit! Yes, there have been some warranty issues (as with every unit we have ever bought) but Jayco has gone above and beyond with any issues we have had. Not sure why all the bad reviews because we have not had those issues. Auto leveling is great unless you are parked ... read more
We have been extremely happy with our unit! Yes, there have been some warranty issues (as with every unit we have ever bought) but Jayco has gone above and beyond with any issues we have had. Not sure why all the bad reviews because we have not had those issues. Auto leveling is great unless you are parked on a bad slope. The refrigerator is awesome with lots of room although we don't use the fridge water because it is difficult to access the shut off lines and we don't drink it due to the winter antifreeze going through it. Ours has a generator and washer & dryer installed and are really happy with both. During the cooler months, we use an infrared space heater in the kitchen area to keep it warm because when the furnace kicks in, the bedroom gets too warm for us. The heated love seats are very welcome in the cooler weather. I love the extra bedroom for the grandkids because they can leave it a mess and it does not interfere with the remainder of the unit (I keep it tidy most of the time) and they can watch their DVD's with the door closed on those rainy days. There is also a table in that bedroom so they can put on their drinks while watching, do crafts or I also use it also as an extra office desk when duty calls for it. Lots of storage all over the place. Would prefer this over our large coach any day for sleeping space and storage space.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Stephen Johnson

Texas

Reviewed on August 8, 2019

RV reviewed 2018 Jayco North Point 377RLBH view listing

3.2
This RV has had pretty much everything break on it. 1.) The refrigerator takes about (3) days to cool a pack of water and we've had items in the freezer thaw and ruin several times. The reason for the issues is yet to be resolved. 2.) The slide controller had to be replaced for the kitchen. (Jayco paid for ... read more
This RV has had pretty much everything break on it. 1.) The refrigerator takes about (3) days to cool a pack of water and we've had items in the freezer thaw and ruin several times. The reason for the issues is yet to be resolved. 2.) The slide controller had to be replaced for the kitchen. (Jayco paid for the field fix) 3.) The dinette slide roof had to be replaced. (factory issue that Jayco paid for) 4.) One of the dinette lights quit working. (dealer fixed) 5.) The bedroom slide quit working. I was left on my own by the dealer and Jayco to get the slide back in and the piece of junk home. 6.) The RV vacuum quick working. (dealer replaced) 7.) The fireplace quit working. (dealer replaced) 8.) The kitchen slide is not level, so when you are cooking or otherwise on the stove or using the oven, nothing comes out level. I was told the slide was within Jayco's tolerances. However, when the refrigerator door slams shut, I would say that the tolerances should be adjusted. 9.) The shower head fell off the second time it was used. Wood screws were used to attach the shower head to the fiberglass shower wall. I had to fix this. Overall this RV is of very low quality and I would never buy another Jayco. The warranty has about (6) months left on it, and then this piece of junk will really start costing us money.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
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Voted most helpful review

David Boyd

Alabama

Reviewed on June 3, 2019

RV reviewed 2018 Jayco North Point 381FLWS view listing

4.6
The Jayco Northpoint 381flws is a great 5th wheel the front living is awesome with 2 apposite sideout giving you a very large living room the recliners heat and vibrate and with the TV being able to raise and lower you it's almost like living g outside.The kitchen is probably the only weak spot in the whole r... read more
The Jayco Northpoint 381flws is a great 5th wheel the front living is awesome with 2 apposite sideout giving you a very large living room the recliners heat and vibrate and with the TV being able to raise and lower you it's almost like living g outside.The kitchen is probably the only weak spot in the whole rv being it could use more cabin space but it's fine you figure it out.The bathroom being g on the same level the kitchen and bedroom is really great with two doors in the bath one in hall one off the bed room a nice double vanity and a very large shower.The bedroom has a TV king bed with lots of storage in the closet there also another entry door off the bedroom and bath as well as a outdoor TV. In all this is a super rv if your looking for alot of space and livability this is it.
Livability
4.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Matt Dunbar

Oregon

Reviewed on April 7, 2019

RV reviewed 2018 Jayco North Point 377RLBH view listing

3.2
I'm going to start with the good. Floor plan, exterior look, towing is great. The bad. BEWARE do not get the residential fridge. In theory it's great. In reality it's a disaster. Winterizing sucks and water line brakes in the first year. Have to remove the island to do anything with the fridge. Creeks in the ... read more
I'm going to start with the good. Floor plan, exterior look, towing is great. The bad. BEWARE do not get the residential fridge. In theory it's great. In reality it's a disaster. Winterizing sucks and water line brakes in the first year. Have to remove the island to do anything with the fridge. Creeks in the floor all over. Soft close drawers work for about 3 months. The one touch lci pad is a joke you get very little functionality out of it. Tank monitors have never worked, black and gray tank valves leak. Furrion electronics are junk. All season clams are a joke. Below 30 and your burn so much propane due to lack of insulation you can here everything outside like your outside again junk insulation. If you ever have to take it to the dealer dont plan on getting it back for 6 to 8 weeks at best. 2 different dealerships same issue. Jayco takes 2 weeks at least to approve warranty claims then they send the parts if they have them it's another 2 to 3 weeks to get them. If jayco dosent have the parts its another 2 to 4 weeks to get them. Jayco thinks this is okay. Send customer service an email and your may get a response in 2 or 3 weeks. If you call them they will pass your information to the next person that will call you back in a week or two if at all. Jayco makes deals with some dealerships and then force you to use this dealer like it or not. They could be 2 months out jayco could care less that's who you have to use. If auto manufacturers worked like this they would be bankrupt in less then s year. Jayco used to have an industry leading reputation for affordable quality and second to non customer service. The days of this are over. Buyer's BEWARE. This RV is beautiful looks great and very competitively priced (not the cheapest nor most expensive in its class) I hope jayco wakes up. The sad think is I still really like the RV I just wish it would work the way it is intended. From my research I'm not sure there is really much better out there. Just make sure you pick this thing apart during your PDI and make sure everything is fixed before you sign anything. And honestly dont plan to use it more the once or twice in the first year because the rest of the time it will likely be at the dealership getting fixed.
Livability
4.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Shannon Phillips

Texas

Reviewed on February 13, 2019

RV reviewed 2018 Jayco North Point 379DBFS view listing

4.8
Love it. Just bought a home on 32 acres and need to sell mine.The RV is amazing from space, storage, TV's, kitchen to bathrooms. No issues ever. Classy from top to bottom. Great for living or camping. Perfect for entertaining at deer lease or camping.... read more
Love it. Just bought a home on 32 acres and need to sell mine.The RV is amazing from space, storage, TV's, kitchen to bathrooms. No issues ever. Classy from top to bottom. Great for living or camping. Perfect for entertaining at deer lease or camping.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jered Baumert

Michigan

Reviewed on December 31, 2018

RV reviewed 2018 Jayco North Point 377RLBH view listing

5.0
Great Design, plenty of options and storage. Tows wonderful. The residential fridge is a game changer. Love the independent chairs for dining. Two ac units are awesome. Prepped for solar and generator.... read more
Great Design, plenty of options and storage. Tows wonderful. The residential fridge is a game changer. Love the independent chairs for dining. Two ac units are awesome. Prepped for solar and generator.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Rachael Goff

Tennessee

Reviewed on May 18, 2018

RV reviewed 2018 Jayco North Point 377RLBH view listing

2.2
My jayco north point 377RLBH is an absolute piece of s%$t. I bought this thing brand new and our entire vacation was ruined by it. First, the battery wasn’t charging so so it was useless and the entire vessel wasn’t working even when plugged up. When we would charge the battery with our truck on... read more
My jayco north point 377RLBH is an absolute piece of s%$t. I bought this thing brand new and our entire vacation was ruined by it. First, the battery wasn’t charging so so it was useless and the entire vessel wasn’t working even when plugged up. When we would charge the battery with our truck one of slides wasn’t working. We took it in to get it repaired and they couldn’t figure out what was wrong with the slide. So at this point the battery is finally fixed on the last day of our cross country trip but the slide in our kitchen is non functioning. Next the water decided to quit working but it still worked in the closet near the washing machine hook up and water shot out all over our entire closet, completely drenching our clean clothes and shoes. We had that thing packed out with clothes for me, my husband and our two kids. I’ll never understand how you can spend 60k on a something and it doesn’t even work after 2 weeks of owning it. This has been the biggest mistake of our lives and I’ve never seen my husband cry until this horrific trip. We were so excited about this and hand plans to make it a magical experience for us and our children but it has been an absolute nightmare. All of our time has been spent trying to fix the 1,000 things that are wrong with the RV and being on the phone with customer service. We have spent almost no time together as a family and everyone is hot and sad. I cannot believe that jayco puts these products out for sale. They are absolute peices of **** and their customer service is not helpful and very difficult to get in touch with.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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