2018 Highland Ridge RV Open Range Travel Trailer reviews

Bought my RV new in 2018. Overall living is nice and comfortable. The quality of the RV is built poor. First was the slide. Been repaired 3 times. Still hangs up and will not come in right. Now the floor is sagging everywhere. Been told it is structural damage. My opinion is stay away from open range Show less

Coming upon the 4th year, purchased new from General RV.Roof Sagging so bad A/C hits slide. Floor Sagging frame structure, tanks won't Drain. Complained during warranty period, Dealer, Highland Ridge and Jayco Failed to Support! No Support! The list of complaints are so long! Used steel screws instead of stainless scews into aluminum frame. Electrolysis started, screws popped off front clip. support contacts say they will put in my file. This unit does not leak, but they say thats the cause. No water damage anywhere on the inside. Show less

If I could give this camper a -100 I would. In May of 2018, I purchased the above-captioned travel trailer from Butler RV in Butler, PA. My family was thrilled to buy this gorgeous trailer. However, that was short-lived. Shortly after our first trip out, we noticed water leakage around the tip out near the stove. Then came the issue with the frame starting to rust. Then in 2019, the Power Tongue Jack needed to be replaced. This past week we traveled to Virginia to experience water leakage above the dining table, the black seal around the dinette tip out to dangle while being pulled, the air conditioning unit not working correctly, the refrigerator leaking water onto the floor and now the roof is higher on one part causing water to drain down the side of the camper and not through the gutter, outdoor speaker wires are loose, the panel door next to the couch was not attached. Not to mention screws coming out of the floor that hold the couch. We previously owned a Forest River Flagstaff camper and never had one issue until we had the camper for 12 years. When you pay $33,081.05 for a BRAND NEW RV, you expect that it to have better quality than a pre-owned vehicle. We also purchased the extended warranty for this RV. Very poor craftsmanship. This camper is a lemon! I will also be filing a complaint with the BBB regarding this product. Show less

2018 Open Range 310 bhs. The company has a three-year structural warranty. The main slide fell apart two months after the year warranty. The company wants 5 grand to repair. Talked to 7 rv dealer and all say the design is horrible. I have the opportunity to pay 7 grand to have someone design a new floor that will last. I have bought this trailer to last until I'm dead. Company simply said (rudely) it's not covered in the warranty. Other than that and the kitchen sink assembly being a horrible design the trailer is not bad. They all say it's a factory defect. Hopefully, the attorney can get something done or I will file a small caliam action. Show less

After extensive research and visiting dozens of dealers we Purchased our 2018 272RLS .From the moment we walked in we fell in love. This was one of the first RV’s we had looked and and nothing else measured up. We had one minor warranty issue with the fireplace needing to be replaced . The service department at The dealership took care of it in a timely fashion. The quality and pride that goes into this unit shows everywhere. The level slides with no carpet in the living room area is a big plus when it comes to cleanup as well. If you are looking for a new RV you need to consider Highland Ridge Open Range Brand. We highly recommend them. Show less

Purchasing our new RV trailer from Affinity RV in Prescott Valley, AZ. was a great experience. The folks I worked with couldn't have been more patient and polite. With their help, we ended up with the perfect RV that exactly fit our needs. I would highly recommend Affinity RV to anyone looking for an RV to buy or to get parts and service. Bill N. Show less