2018 Highland Ridge RV Mesa Ridge 5th Wheel reviews

I email Highland Ridge on numerus times only have one reply from them over the 4 years I have bought their product, after i bought my RV. I email them on 2/10/23 and I haven't heard back from them. I received a pop up i would heard back from them in 72 hours. As of now, it been close to 100 hour. I am having issue with my led lights inside and i emailed them how to fix the issue. this is a safety concern of some one could getting hurt for imporoper lighting operation. I would not recommend buying an RV from Highland Ridge Customer Service rates 1-10 they would rate 0. Very poor customer service. Returning customers what keep company in business. I am planning on buying another new Fifth wheel this year and it will not be a Highland Ridge Product because they don't take care of their existing customers. Stay away do not buy Hightland Ridge. Show less

We bought our 2018 Mesa Ridge brand new. We have had nothing but problems each time move it! First trip out, the awning arm broke off of the front of the camper. The Service provider told us the original screws weren’t screwed into wood but just into the fiberglass. We have had the teeth break in one of our slide motors (husband replaced it). The inverter crapped out on us (husband replaced it after first replacing two batteries $$). The leaf spring hanger on one wheel broke (had to be welded). The heater has never worked right, still trying to figure that out after 3 years, (mostly using electric space heaters). Now the latest catastrophe is the front drivers side jack has failed as we were trying to put it on the truck. We had to use two jacks to get it on Show less