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2018 Heartland Pioneer Toy Hauler reviews

3.0 (7 reviews)
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Liveability
2.6
Overall quality
2.4
Floorplan
3.7
Driving/towing
3.7
Factory warranty
2.4

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Stars Refinement

7 ratings and reviews

Voted most helpful review

joe

Reviewed on October 15, 2022

RV reviewed 2018 Heartland Pioneer RG28 view listing

2.2
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell do... read more
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

JOE

Reviewed on October 15, 2022

RV reviewed 2018 Heartland Pioneer RG28 view listing

2.2
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell do... read more
Bought new at Camping World Lakewood, NJ Feb 2018. Spent 2 months the rest of the time it was unusable either waiting to be repaired or in the repair shop. while in Florida Air conditioning broke, no hot water from the propane side. hole in storage unit wall. rear screen enclosure in the toy section fell down. 2019 awning came down. golf cart bottomed out and ripped up the floor. clean water fill cap kept popping off. cable TV connections where not connected internally. It is now 2022 been at camping world for 2 years. STAY AWAY FROM HEARTLAND & CAMPING WORLD.!!!!!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

William Pullins

Ohio

Reviewed on July 26, 2020

RV reviewed 2018 Heartland Pioneer RG26 view listing

4.4
We’ve never had any problems a few minor things , ceiling and some peeling off of cabinets. No spare tire only real complaint. We have taken it about 10 times. Air and furnace work great . Taken grand kids and 2 dogs camping and husband has taken it hunting with our son.... read more
We’ve never had any problems a few minor things , ceiling and some peeling off of cabinets. No spare tire only real complaint. We have taken it about 10 times. Air and furnace work great . Taken grand kids and 2 dogs camping and husband has taken it hunting with our son.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Shirley stickles

Florida

Reviewed on January 22, 2019

RV reviewed 2018 Heartland Pioneer R26 view listing

2.2
After numerous trips to and from camping world Lake city fl we chose to fix a lot of the problems our self roof leak, water heater, electric, furnace plumbing issues I wouldn't recommend this company to anyone camping world in lake city fl either... read more
After numerous trips to and from camping world Lake city fl we chose to fix a lot of the problems our self roof leak, water heater, electric, furnace plumbing issues I wouldn't recommend this company to anyone camping world in lake city fl either
Livability
2.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Oreal DOUGLASS

New Jersey

Reviewed on December 8, 2018

RV reviewed 2018 Heartland Pioneer R26 view listing

3.2
I like it this is my first RV it has a lot of room for me and my wife and 2 little yorkie I just want to see the country how much is delivered change I always want a RV I see so many on the road they look so beautiful... read more
I like it this is my first RV it has a lot of room for me and my wife and 2 little yorkie I just want to see the country how much is delivered change I always want a RV I see so many on the road they look so beautiful
Livability
3.0
Overall quality
4.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Beth

Nevada

Reviewed on July 6, 2018

RV reviewed 2018 Heartland Pioneer RG26 view listing

4.0
Overall very pleased with unit. Seal around shower is leaking on first trip. This unit is a base toyhauler. We bought a spare tire at Goodyear with rim for $65. We have 2 Honda portable gens that we run. We also purchased 2 Thomas Payne recliners for coach. Screen door for back of hauler seems to be detachi... read more
Overall very pleased with unit. Seal around shower is leaking on first trip. This unit is a base toyhauler. We bought a spare tire at Goodyear with rim for $65. We have 2 Honda portable gens that we run. We also purchased 2 Thomas Payne recliners for coach. Screen door for back of hauler seems to be detaching. We will have these items fixed by CW when we get home. Unit tows great behind my Ram 1500 Hemi.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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Rebecca

Colorado

Reviewed on May 21, 2018

RV reviewed 2018 Heartland Pioneer RG26 view listing

2.6
We purchased this unit brand new in January 2018. Since then, it has been to the shop twice for repairs and we have yet to take it on a trip. The unit doesn't come with a spare tire. It has been returned for the following repairs: bent trim on the refrigerator, bubbles in the linoleum, and non-working ligh... read more
We purchased this unit brand new in January 2018. Since then, it has been to the shop twice for repairs and we have yet to take it on a trip. The unit doesn't come with a spare tire. It has been returned for the following repairs: bent trim on the refrigerator, bubbles in the linoleum, and non-working light strip remote for the awning. As soon as it got home from that repair trip (the awning lights still don't work with the remote), we noticed that the track for the sliding door between the bedroom and bathroom had come out of the ceiling (it was screwed into just the paneling, not a stud) and about half the screws for the leg cups on the bottom of the table were missing or barely hanging in. The service center we purchased the unit from has provided terrible customer service, but Heartland also declined the repair to the refrigerator. When I emailed Heartland about all of the issues, their response was "That is why there is a manufacturer warranty." At this point, since it is the beginning of camping season, all defects/issues will be documented and at the end of the season we will take the unit back to the shop for the next set of repairs. I anticipate there will be many more given the experience we have already had. I only hope they are not mechanical and don't happen in the middle of a trip.
Livability
3.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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