2018 Grand Design Imagine Travel Trailer reviews

Grand Design advertises a four-season trailer with a dedicated heat duct in the fully-enclosed insulated underbelly. During a camping trip, daytime temperatures were in the 50s and during the night temperatures dropped into the upper 20s. That night our water froze in the bathroom (shower, lavatory and commode) with the furnace running and maintaining a temp around 70 in the camper. Contacted Grand Design and was told that their advertised information would not be honored. Their customer service is a joke. The managers are not knowledgeable about their products but have numerous lame excuses why they won't admit a possible error during manufacturing my rv. Do not buy a Grand Design product! Show less

I have a 2018 Grand Design 2800BH and have been dealing with a delaminating wall issue since early 2020.I have had to deal with a few different people at Grand Design and have not found a suitable option to fix this issue. The option for us to get the unit to them on our cost is not good enough, I need someone there to help come up with better option to fix this that doesn't cost me over$6000 in shipping charges alone. The wall is now delaminating all the way down from the top corner down to the bottom, to the point where I can push on the loose fiberglass and clearly see it moving from the glue letting go and I and now scared to even use the RV or pull it anywhere for fear it may get worse and worse as we drive. This wall issue has caused so much stress for us and has really taken the joy and excitement out of the camping and RV owning experience, I cannot afford to ship it to you, I cannot sell or even trade the trailer in the way it is and now don't want to use it for risk of the wall delamination getting worse. I assumed that Grand Design set out to build quality rv's and that's why we chose Grand Design and we love this trailer but I really need you guys to help me make this right. The wall should not be coming apart after minimal use. I am hoping there are some options we can agree upon. I know Grand Design is known for top notch service which was a huge deciding factor for us and we want to be able to rant and rave about the amazing service and products from grand design but we really need some help on repairing this issue. Show less

Can't get a hold of anyone at this company called 36 times in one day and get put in a hold queue forever then get hung up on!!! Crappy Support from the manufacturer. No callbacks no nothing total failure in overall communication! Show less

Well the first week after taking it home the GFI plug didn't work called service department they said 3 weeks before thry can look at it Then we started seeing water on the floor called again With all the rain in the st Louis area 3 weeks before they can look at it . so I fixed it myself didn't want water coming in through the roof called manufacturers no return call went on first trip about 200 miles all the trim on inside fell off I fixed that called the dealer no return calls Pulled it to Florida for 2 months had leak under furnace called service truck out 275 dollars just to find out it's a manufacturer defect made a appointment with dealer still in shop 3 weeks sand they haven't started on it . video coming soon . buyers beware. If the dealer doesn't have a warrente service department fond purchase anything from them . if your buying new you shouldn't have to wait weeks for service work. Show less

This Imagine 2670MK feels like a luxury apartment with the cozy fireplace and very large kitchen with Island. The bath and shower are spacious with plenty of storage. The master is comfortable and has 3 hanging cupboards and lots of other storage. Outdoor kichen and huge awning are great. Show less

We looked a long time for the RV perfect for us. This floor plan offers a lot of space in the living area and kitchen. It is just the two of us so we didn’t need anything that slept more than 2 adults, and chose the theater seating, rather than the fold out couch. The bathroom is much like the living area, spacious!! There is so much storage in the kitchen for the size of the RV. Four drawers, one deep enough for pots and pans. The drawer with the pet trays is nice, especially if you don’t have pets, it’s perfect for cookie sheets and shallow dishes. The outdoor shower hooks ups are great to have, especially taking a shower with your swimsuit on and hair washing. The interior shower is large, you can take a shower while someone else is getting dressed, or doing their hair. The bedroom has a full queen mattress with plenty of room to walk around, backing for a TV, two closets for hanging clothes, and extra storage above the bed and drawers underneath the closets, which also have mirrors. It’s big enough to stretch out, but small enough to fit in all parks, and you don’t need a heavy duty truck to tow it. Simply perfection, which also includes the richness of the cabinets, decor, and design! Show less

We love our trailer especially the layout of the 2970RL. We have had no issues and have done some minor upgrades specifically getting better tires. The ones that come on the trailer are not the best. We tow with a Ram 1500 Hemi and she goes right up the hills. Show less

The 2800BH has been perfect for our family of 5 dog. Plenty of room and privacy in front queen bedroom. Really like that we had a separate entrance and exit, so we did not disturb little ones after coming in from campfire. All appliances have performed as expected with no issues to date. The only problem we've had was a bad elbow connection right after city water connection. Replaced it with new pex elbow while on a trip no problem. Show less

We purchased this unit used and have had it almost 2 years which included a major excursion out west. Pros: Layout Living in it Amenities like the pop up tv Lots of counter space in the kitchen Fireplace/space heater Dual AC Lots of storage Cons: Canopy placement Outdoor speakers Dinette booth conversion to bed Ours included the theater seating, but we would have preferred the standard sofa bed. With the dual slides, there is enough space for an inflatable queen bed in the main space. All in all the 2670 is a great unit. Show less

We could not be more disappointed. Each time we take this thing out it gets worse. It started with the entry doors binding and hitting at the top. Warranty repairs and a bunch of fluff (taking more money from my wallet) later we take it out again and the right side of the camper separates from the roof. While in to repair that they find the right panel has cracks under the overlay. Grand design refused warranty saying the bubbles in the roof and cracks are due to lack of maintenance. It is time we file a class action suit, grand design knows they sold defective trailers and they need to pay. Show less