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2017 Thor Motor Coach Quantum reviews

3.2 (15 reviews)
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Liveability
3.5
Overall quality
2.4
Floorplan
3.9
Driving/towing
3.8
Factory warranty
2.4

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15 ratings and reviews

Voted most helpful review

Terry

Florida

Reviewed on October 16, 2021

RV reviewed 2017 Thor Motor Coach Quantum WS31 view listing

4.8
Class C new V8 has the power to get up and down mountain roads or just cruising highways. With new Smart drive handling system it handles great. Set the cruise at 63 and forget it. Averaged 10.2 MPG. The coach gets up and goes. Lot's or power.... read more
Class C new V8 has the power to get up and down mountain roads or just cruising highways. With new Smart drive handling system it handles great. Set the cruise at 63 and forget it. Averaged 10.2 MPG. The coach gets up and goes. Lot's or power.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Helpful (10)

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Voted most helpful review

Gina Schluneker

Georgia

Reviewed on March 31, 2021

RV reviewed 2017 Thor Motor Coach Quantum RS26 view listing

5.0
My husband and I love this RV. WE lived in our coach for 10 months. Now we use for pleasure. Our coach allows for winter usage, with heated tanks and heated mirrors. Traveled in snow one year, no problems. Easy to drive and handle within town or on the highway. Very few minor repairs,and we received same d... read more
My husband and I love this RV. WE lived in our coach for 10 months. Now we use for pleasure. Our coach allows for winter usage, with heated tanks and heated mirrors. Traveled in snow one year, no problems. Easy to drive and handle within town or on the highway. Very few minor repairs,and we received same day service while living in the RV. Service dealership was different than where we purchased. Never had any highway road issues. Always reliable. We love the electric sun roof in the bunk area, along with window and fan vent. The pantry storage is great along with the coat, broom, and mop cabinet. Very comfortable to play at top bunk or sleep. Kids loved it also. Thor's Online customer service man, Jason, was great. He was a big help when I was learning about my house batteries. Highly recommend.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Timothy Lanier

Texas

Reviewed on March 22, 2021

RV reviewed 2017 Thor Motor Coach Quantum WS31 view listing

2.4
This Rv has been a nightmare! So regret. buying a Thor! It has leaked from shower and water appears in front of fridge. water comes out from under bed. Leveling constant trouble. Got stuck in up position one time and had to call mobile Rv to get down! Fridge quit, and had to replace! Ice maker does not w... read more
This Rv has been a nightmare! So regret. buying a Thor! It has leaked from shower and water appears in front of fridge. water comes out from under bed. Leveling constant trouble. Got stuck in up position one time and had to call mobile Rv to get down! Fridge quit, and had to replace! Ice maker does not work on new fridge after replacement! Leather flakes and peels after 3 years, horrible! Have replaced cushions on dinette and now replacing couch! Radio stops working and replaced said it had wiring shorts! Still problems with new replacement radio!B zone speakers no longer works! Bedroom in back is so tight, and uncomfortable. Tv on outside already has two lines running down screen. In shop for at least a year if totalled up all shop trips! Awning led lights already almost all burned out, short lifespan for led's! Six words for you, cheap, cheap, cheap, run, run, run!
Livability
2.0
Overall quality
2.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Wendy

Washington

Reviewed on August 6, 2019

RV reviewed 2017 Thor Motor Coach Quantum PD31 view listing

1.8
Bought my Quantum in GA Aug 27,2017..couldn’t pick it up when scheduled due to dealer safety concerns. Picked it up and returned it for problems 3 more times, then had to accept it mid Dec because we moved cross-country. Already had 3 new batteries, critters nesting through holes in floor, inoperative ... read more
Bought my Quantum in GA Aug 27,2017..couldn’t pick it up when scheduled due to dealer safety concerns. Picked it up and returned it for problems 3 more times, then had to accept it mid Dec because we moved cross-country. Already had 3 new batteries, critters nesting through holes in floor, inoperative cameras, radio, slide. On 1st trip, piece of cabinet fell off, slide worked intermittently, coach battery couldn’t hold a charge, driver mirror had to be bungeed into position, cold air through head of bed, sliding doors in bedroom and bath not bolted and swinging, side door blew open because it wasn’t cut/fit correctly and so much more. When I arrived in WA, Thor was no help. They sent me to Cruise America and Freightliner for repairs— neither worked on Thor’s. I finally found my own repair dealer, but Thor was not very helpful despite approving them to do the work. In Dec2018, Thor sent one of their top mechanics to fix it at the dealer and pronounced it fixed. I took it home- problems not fixed and they sent the top mechanic to my house for more fixes. The fixes seem to never fix the problems. He also recommended several truck fixes-first GA repair broke passenger door panel when fixing the mirror to make it operational, and Thor was supposedly setting that up when all their communication with me stopped. They stopped answering my calls and emails. Since 12/2018, I now have to purchase a new slide pump as my slide got stuck open on my second use of this RV, the cameras and radio don’t work again, same electrical problems and central lights don’t work in coach, shower doesn’t drain, kitchen sink doesn’t drain, trim came off and flaps in the wind, there is absolutely no recreation involed in my RV. My 1 year warranty ended with about 11-1/2 months in the shop—both in GA and here in WA. I tried using the Quantum this weekend and the slide got stuck open. The pump is shot and I am paying for a replacement. This bill will be over $3,000 to fix the same problems Thor claimed to have fixed. I can’t see any quality control from Thor initially and the dealers are playing catch up repairing the same issues again and again. Thor has soured us to the Rving experience and I would certainly never consider buying any Thor product. I call my Thor the”Bimbo”—looks good, but nothing past that. If you want a pretty RV that sits in your driveway or the repair shop, then Thor is for you. My Thor is once again in for at least 2 weeks of repairs and I am canceling our summer reservations. We can’t trust this Thor product to not leave us stranded again. Never again Thor! I just threw away my money to Thor.
Livability
3.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Barney Rubitsky

New York

Reviewed on June 9, 2019

RV reviewed 2017 Thor Motor Coach Quantum GR22 view listing

1.8
I’ve had this RV for two years and to replace all of the batteries. None of them held a charge - the cab one was not strong enough to start the engine- the coach batteries had dead cells and cracked after being being recharged. The coach batteries leaked giving off chloine gas. With a full propane t... read more
I’ve had this RV for two years and to replace all of the batteries. None of them held a charge - the cab one was not strong enough to start the engine- the coach batteries had dead cells and cracked after being being recharged. The coach batteries leaked giving off chloine gas. With a full propane tank onboard I could have burnt alive or died in the explosion
Livability
1.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

TY ALVAREZ

Florida

Reviewed on July 29, 2018

RV reviewed 2017 Thor Motor Coach Quantum RQ29 view listing

2.8
I have had nothing but problems with this RV and they are still not fixed. Thor does not stand behind their product. Still having leaks. This is a piece of junk. Thor will not do anything to make it right. Do not but this product. Nothing but poor quality and no quality control. I will have to rebuild this un... read more
I have had nothing but problems with this RV and they are still not fixed. Thor does not stand behind their product. Still having leaks. This is a piece of junk. Thor will not do anything to make it right. Do not but this product. Nothing but poor quality and no quality control. I will have to rebuild this unit myself or find some fool that will take it as a trade in. Dealer in Tampa told me that I did not seal my roof and the whole bunk was wet. We took it to an independant RV repair and they did a water test in front of me. No leak from the roof-the leak was caused by the window frame being cut too big and had large gaps in the seal around the window. Thor would not warranty because I was one day over my year warranty and the insurance said it was a manufacturer defect.So I had to pay for everything myself. I am looking trade in soon!
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Barney Rubitsky

New York

Reviewed on April 24, 2018

RV reviewed 2017 Thor Motor Coach Quantum GR22 view listing

5.0
On April 2018 had a collision accident and the air Bags never deployed. The seat held firm the other driver caused $7500 worth of damage. The compacity Of such a vehicle marks that the vehicle should have Deployed the air bags... read more
On April 2018 had a collision accident and the air Bags never deployed. The seat held firm the other driver caused $7500 worth of damage. The compacity Of such a vehicle marks that the vehicle should have Deployed the air bags
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Ed Phillips

Alabama

Reviewed on February 13, 2018

RV reviewed 2017 Thor Motor Coach Quantum WS31 view listing

2.6
This is a follow up review from 1/22/18. The motorhome continues to remain in the shop at the dealership it was purchased at since 12/22/18. Continue to question myself on why did I purchase this Thor motorhome?? I have used this motorhome on 6 camping trips and it has been returned to shop at least 4 times f... read more
This is a follow up review from 1/22/18. The motorhome continues to remain in the shop at the dealership it was purchased at since 12/22/18. Continue to question myself on why did I purchase this Thor motorhome?? I have used this motorhome on 6 camping trips and it has been returned to shop at least 4 times for quality issues. Looks like a part for MH will not be in for at least 2 more weeks. Need I say more on why I would not purchase ANY RV that Thor manufactured at their plants? It is obvious that this motorhome was not 1 of the 15 that I have been told that's pulled for inspection. Why is EVERY motorhome not inspected when completed at the plants?? Unbelievable!!
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Ed Phillips

Alabama

Reviewed on January 22, 2018

RV reviewed 2017 Thor Motor Coach Quantum WS31 view listing

2.2
Wrote a review on 8/3/17 concerning quality problems from the Thor factory. The motorhome continues to have problems. Left at dealership of purchase 2 to 3 more times for issues since the 8/3 review. Issues such as water leaks on awning side inside large locker at back, water leaks in bathroom and also on wal... read more
Wrote a review on 8/3/17 concerning quality problems from the Thor factory. The motorhome continues to have problems. Left at dealership of purchase 2 to 3 more times for issues since the 8/3 review. Issues such as water leaks on awning side inside large locker at back, water leaks in bathroom and also on wall near fridge. Many more issues that I would like to discuss with Thor. Spoke with a lady from Thor in Sept of 2017. No satisfaction from her. Would someone from Thor contact me as the motorhome has been in the shop since 12/22/17. This is unbelievable that a new motorhome left the Thor factory like this. Who is responsible for Quality Control at Thor??
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Ray Mansfield

Florida

Reviewed on January 14, 2018

RV reviewed 2017 Thor Motor Coach Quantum RS26 view listing

4.2
After a year and a half and 25,000 miles my wife and I love our 26RS! It has a great floorplan for us and allows us to get on all the backroads in our travel. The few warranty issues were taken care of by LaMesa in Port St. Lucie. We like everything about it compared to our prior rv (Itasca Navion) excep... read more
After a year and a half and 25,000 miles my wife and I love our 26RS! It has a great floorplan for us and allows us to get on all the backroads in our travel. The few warranty issues were taken care of by LaMesa in Port St. Lucie. We like everything about it compared to our prior rv (Itasca Navion) except the mileage of 8 1/2 to 9 mpg. It handles and drives better than the sprinter and isn't bothered nearly as much by the wind. It is great for our use and has the power to pull my rtv on a trailer with ease!
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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