2017 Thor Motor Coach Quantum GR22 Class C Reviews on RV Insider (4)
Avg. Rating

My experience with this motor home has been disappointing. It has spent months in the shop for poor workmanship issues. I have to bring in back 4 times missing many of our planned trips. Despite this, new problems emerge with every trip. This last trip that radio stopped working meaning my cameras were unavailable - a safety concern. I constantly have outlets that blow out. This is very disappointing. Moreover, Thor's response to get the repairs and correct materials approved only adds to my delays. Part of the delays in getting things done right belong with the dealer, Mike Thompson, who cannot seem to order the right parts in a timely manner, but the quality of the Quantum is where the blame lies. The cabinets are junk and fall apart, the finishings are also poorly installed. I have the entire rear window trim collapse. Trim comes apart as well not being properly installed. The user manual is worthless. Try to figure out what fuse is what, your cannot with the Thor manual. To be honest, most of the problems are minor, but in their collective they show a disregard for quality.

I’ve had this RV for two years and to replace all of the batteries. None of them held a charge - the cab one was not strong enough to start the engine- the coach batteries had dead cells and cracked after being being recharged. The coach batteries leaked giving off chloine gas. With a full propane tank onboard I could have burnt alive or died in the explosion

On April 2018 had a collision accident and the air Bags never deployed. The seat held firm the other driver caused $7500 worth of damage. The compacity Of such a vehicle marks that the vehicle should have Deployed the air bags

There are so many little quality issues that keep adding up that make me regret buying a Thor product. Cabinets fall apart, trim comes apart, wall paper peals off, radio stops working, screws separated from what they should secure, house batteries stop working, pipes leak. and on and on. I have had to take the RV back repeatedly costs in gas/time. It has been a frustrating process. The owners manual is useless. Difficult to find and QC issues. The help desk is not informed about solutions. The time to get approval and answers is delayed. After having the RV is has been in the shop 5 plus times. Thor WILL NOT repair the defective house batteries. It is clearly a company that does not create great RVS and ensure a great customer experience.