Voted Most Helpful Review 2017 Thor Motor Coach Freedom Elite 23H View Listings
|Driving / Towing|
|Factory Warranty / Support|
When we first bought this motorhome (new) we were originally thrilled. The floor plan worked well for our purposes and had decent storage. Knowing there would be some kinks to work out, we didn’t have unreasonable expectations. However, the list of unnecessary repairs, all due to poor manufacturing and lack of quality control, became overwhelming. The first, crossed and incorrect wiring, which stranded us in BLM land without a house battery was especially enjoyable. The rubber strip that seals the unit became unglued the first month while driving down the road, flapping and stripping more away until we could pull over and duct tape it. The shower bar cracked for zero reason. The absolute last straw was the fact that they literally did not seal the undercarriage at all. We discovered this while driving through a rainstorm and water flooded through the flooring. We immediately had it repaired, but unfortunately it became delaminated. Thor refuses to repair the unit and it happened while under warranty. To properly repair, it will cost several thousand dollars. It rolled off the floor defective and Thor won’t acknowledge their mistake. I will never again buy a Thor motorhome.
- MB Tomaszewski , Kentucky
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