Voted Most Helpful Review 2017 Keystone Montana High Country 310RE View Listings
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2018-05-27 2017 Keystone Montana High Country 310RE View Listings
Overall Rating | |
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Jumped the gun on my first review this model it was junk and is now gone.
In Florida this winter AC does not work properly, we smell plastic burning find the neutral wires in the electric panel were never tightened down causing the system to overheat melting wires taking out the inverterand other circuit boards. Magic fan won't shutoff. Keystone useless in finding us a dealer to get this fixed. Appts in FL 3-8 weeks out. Head home a month early.
Bring in slide last time bolt falls out from couch drags across floor tears up flooring.
Dealer starts repairs finds broken welds in main slide allowing water in resulting in mold under flooring. Dealer finds sag in the roof under AC no braces in roof to support AC. Keystone Customer Service was a battle at every turn. Keystone did not want to allow the dealer to pull the slide out to fix properly. Keystone claimed the roof sag was normal . Baloney. Bolts sticking up through bedroom floor carpet. Numerous cosmetic flaws. Keystone pushed us to the point of contacting a lawyer when our dealer stepped in and helped us out. BUY LOCAL. Montana used to be a quality name but once it was sold out to keystone.... Quality Control nonexistent.
- Kurt Soneson, Maine
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2017-08-03 2017 Keystone Montana High Country 310RE View Listings
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RUN RUN RUN we have owned 7 campers we have camped for 20 years and BY FAR this is the worst unit we have ever owned. We have had 12 issues in the short 3 months we have owned it. We have used it once the rest of the time it has been in the shop. Dealership had poor service department. As far as Keystone they are the biggest joke ever!!!! Good luck getting anyone on the phone or to call you back and when you dismally get someone they could care less. NO CUSTOMER SERVICE AT ALL!!!! I intend to make it my life mission to spread the word how terrible Keystone RV's are. We truly loved camping raised our children to camp also they own their own units but after this I don't even want to camp anymore. I owned two Forest River camper a very good product so if you are in the market for a new camper look at Forrest River. We are in the process of trying to get Keystone to buy our unit back if anyone has any information on this please share.
- Elaine, South Carolina
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