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2017 Highland Ridge RV Travel Trailer reviews

3.9 (8 reviews)
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Liveability
4.0
Overall quality
3.4
Floorplan
4.4
Driving/towing
4.4
Factory warranty
3.4

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8 ratings and reviews

Voted most helpful review

K Amicone

Pennsylvania

Reviewed on April 1, 2021

RV reviewed 2017 Highland Ridge RV Open Range 272RLS view listing

2.4
DO NOT PURCHASE A HIGHLAND RIDGE. The first year the warranty cover a new AC and awning. After that we are on our own. Paid over $30,000 for a new camper in 2017 that is now trash. The slide out was not properly manufactured (you can see where the screws missed the mark completely). This allows water to strea... read more
DO NOT PURCHASE A HIGHLAND RIDGE. The first year the warranty cover a new AC and awning. After that we are on our own. Paid over $30,000 for a new camper in 2017 that is now trash. The slide out was not properly manufactured (you can see where the screws missed the mark completely). This allows water to stream in. It is now full of mold and will cost more to repair than what it’s worth. Highland Ridge does not stand behind their products. Highland Ridge will not even answer an email or phone inquiry when they know you are calling about the trash they manufacture
Livability
4.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Linnea

California

Reviewed on November 14, 2020

RV reviewed 2017 Highland Ridge RV Open Range Ultra Lite 31108H view listing

5.0
Great home away from home! I used this often on for three years. And everything has been wonderful works great, I love the bathtub! And the outdoor kitchen! Lightweight easy to pull! You will love it! That’s your entry doors are very convenient! And lots of sleeping space for the whole family!... read more
Great home away from home! I used this often on for three years. And everything has been wonderful works great, I love the bathtub! And the outdoor kitchen! Lightweight easy to pull! You will love it! That’s your entry doors are very convenient! And lots of sleeping space for the whole family!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Joshua Merwin

Texas

Reviewed on October 22, 2020

RV reviewed 2017 Highland Ridge RV Open Range 371MBH view listing

4.8
This review is towards the customer service at Highland Ridge. My unit has had to be repaired at the headquarters in Indiana and the service department went out of their way and went overboard in the repairing of our unit. i mentioned a few items that I knew needed repair but they found other things that coul... read more
This review is towards the customer service at Highland Ridge. My unit has had to be repaired at the headquarters in Indiana and the service department went out of their way and went overboard in the repairing of our unit. i mentioned a few items that I knew needed repair but they found other things that could be repaired as well. Things I didn't even know about. They just did things without even telling me, just things that I am still finding that they did that was not expected. Our experience with the repair facility is what makes us looking to own another Highland Ridge product.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Anthony Cooper

Alabama

Reviewed on August 28, 2020

RV reviewed 2017 Highland Ridge RV Open Range Light 216RBS view listing

5.0
I bought this 216RBS new in Huntsville, AL, at the time, I had researched extensively for a small but spacious trailer, especially the bathroom and shower...Im 6'3" and need some room. The bathroom was huge in this particular trailer and with two opposing slides in the living area it made the trailer se... read more
I bought this 216RBS new in Huntsville, AL, at the time, I had researched extensively for a small but spacious trailer, especially the bathroom and shower...Im 6'3" and need some room. The bathroom was huge in this particular trailer and with two opposing slides in the living area it made the trailer seem huge inside too for its size. The quality and construction were ok, better than most I would say. 2017 was the last production year of the 100" wide body trailers, after that, Jayco bought Highland Ridge based on my research and everything got a few inches narrower. There are two gripes I have with this particular trailer, first, while the bed is a true queen, its a tight fit, wish they had added a foot or so to the length and gave me some room at the foot of the bed. The second gripe I've already fixed, the "L-Shaped Lounge" in the living room slide-out was just a really dumb idea, it was incredibly uncomfortable, the bed was useless and it just did not make sense in that small of a trailer. I removed it and replaced it with powered, heated, massage electric reclining theater seating, about $1000, but, well worth it. I also got some nice "barrel style" stools for the center island to use as a bar for eating, a much more usable design now. Overall, I'm happy with my Open Range Light 216RBS, it was constructed very much like the 5th Wheels of this vintage, I'm kind of sad that this building concept was not continued, some people actually do want a small very high quality travel trailer and they are not built like this anymore. Had Highland Ridge continued building trailers like this, with 5th wheel-like construction one can only imagine where the quality and amenities could have gone. I for one am willing to pay for quality, Im just not willing to pay for Airstream quality, their largest trailer seems small to me in comparison. Listen up RV manufacturers.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Derek Snider

North Carolina

Reviewed on August 21, 2020

RV reviewed 2017 Highland Ridge RV Open Range 272RLS view listing

2.6
Never buy from a company that will not stand behind their product. Cabinets falling apart just after 3 years. Poor quality, never will I buy an RV from Jayco Open Range again. Grand Design is the way to go.... read more
Never buy from a company that will not stand behind their product. Cabinets falling apart just after 3 years. Poor quality, never will I buy an RV from Jayco Open Range again. Grand Design is the way to go.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

David Burson

Wyoming

Reviewed on July 22, 2020

RV reviewed 2017 Highland Ridge RV Open Range 272RLS view listing

2.2
I wouldn’t purchase another Highland Ridge/Jayco. I’m a working man and saved my money so I could retire and enjoy traveling. We purchased our Highland Ridge Open Range brand new and thought we were buying a quality unit. Asked a lot of question about how they were built and what material was u... read more
I wouldn’t purchase another Highland Ridge/Jayco. I’m a working man and saved my money so I could retire and enjoy traveling. We purchased our Highland Ridge Open Range brand new and thought we were buying a quality unit. Asked a lot of question about how they were built and what material was used. We were told the flooring was 11/2 inches thick. Our mistake was we thought it was solid. Turns out it is 1/8 inch wood top and bottom filled with foam. After three years of traveling just in the spring and summer the floor has develop soft spots. Between the rafters it will sag 1/2 inch. The problem for us being in our later years of life it causes us to trip and fall. We are out of the two year warranty but thought surely the manufacture would stand behind their product. Every thing you read about their produce they state how They only use the best practices and material. But according to them this isn’t a problem and normal wear and tear called foam deflection. They also stated even if we were still in our warranty period it wouldn’t be covered. So now I’m stuck making payments on a Highland Ridge Open Range that I’m afraid to use. I’d Recommend you stay away from Highland Ridge/Jayco products. Be sure you don’t get taken by their sales pitch of quality product. Because clearly they only care about making money over selling something that should last more than three years.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Rob

Alabama

Reviewed on January 17, 2019

RV reviewed 2017 Highland Ridge RV Open Range 272RLS view listing

4.0
Outstanding rv had no problems when camping. Built very solid and with stabilizing jacks down there is not a lot of movement. Air conditioning and heating work very well. My overall experience with this trailer has been outstanding.... read more
Outstanding rv had no problems when camping. Built very solid and with stabilizing jacks down there is not a lot of movement. Air conditioning and heating work very well. My overall experience with this trailer has been outstanding.
Livability
4.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Dan Erikson

Wisconsin

Reviewed on December 3, 2017

RV reviewed 2017 Highland Ridge RV Ultra Lite UT2910RL view listing

5.0
10 year on the PVC Roof!!! 2 yr with any other manufacturer??? No Brainer people. Looks like the 1st review was a little hasty?? You bought it and give it a 2 star review before driving it off the lot?? Unfair!!!!!!... read more
10 year on the PVC Roof!!! 2 yr with any other manufacturer??? No Brainer people. Looks like the 1st review was a little hasty?? You bought it and give it a 2 star review before driving it off the lot?? Unfair!!!!!!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Helpful (11)

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