2017 Heartland Road Warrior reviews

We bought a new 427RW in 2017. It is a beautiful trailer, especially when it comes to the full body paint for which I opted. Pulling the unit from Ohio where I purchased back to Pennsylvania where I live was exciting. Dozens of times during the journey, my factory brake controller reported loss of brake connection. Fantastic! Towing a 17,000lb + trailer in the PA mountains with no trailer brakes is exhilarating! The trip was rather stressful. We decided to spend our first night on the return at a campground along the way. Everything appeared to function as it should, but then came a heavy rainstorm that night. During the storm, I noticed water dripping from the bottom of the two smaller kitchen windows. We placed towels on the counter, and would address the issue upon returning home, The next morning when we were ready to leave, the main living room slide would not come in. I messed around with it for an hour and could not get it to retract. Finally, when I was ready to give up and call a mobile RV tech, it came in. Once home, I took the unit to a local RV dealer to have my issues addressed under warranty. The dealer stated all issues were repaired. The brakes had a loose wire which was causing the brakes to short out. No explanation provided for window and slide issues. Bottom line, the slide continued to misbehave, and the water leak caused delamination of my sidewall under the leaking windows. Heartland refused to address either of these issues. I have had many other issues, most minor in nature and I resolved them myself. My skills are as good or better than what you will find at many of your local RV shops. I have been fortunate enough that none of my cabinets or trim have fallen off. Carpet they install is garbage and you will be lucky if you get one good year out of it. But the biggest issue, is the sidewall delamination, especially on a painted unit because it looks terrible. Obviously, Heartland does an inferior job sealing their windows. I have three separate areas on the door side of my RV that have delaminated. All are under windows. The factory installer who did the door side windows was either new, drunk or on drugs. The non-door side has been fine. This is a recurring issue with Heartland. If you do not believe me, take a walk around your campground and look for delamination on Heartland rigs. It is everywhere. There is a Landmark in the park I am at now, where the entire side of the unit is covered with delaminated areas. And Landmark is their flagship product! I have seen others as well, Cyclones, other Road Warriors, Prowlers etc. They are everywhere. Personally, I think all owners of Heartland delaminated RVs should band together and file a Class Action lawsuit against the company. Would I buy this brand again. That is a big NO! Do yourself a favor and save a ton of anguish, stress, and regret. Shop for another brand. Do your research. I thought I had done mine, but boy was I wrong. If you end up buying a Heartland and you experience these issues, remember one thing, "I told you so!" Safe Travels! Show less

A little over a year owning this and so far I've had major issues with the inverter box the microwave in the refrigerator I've called and asked if there's any lemon laws but Heartland just fell on deaf ears in all this I found really dangerous design flaws could cause fires like an inverter box located within a foot from a lot of water lines the refrigerator design is for drainage is non-existent I had to put that in the products are very poorly designed engineered and manufactured and then they're asked to compare them to an $80,000 home obviously there's no comparison but I'm asking you to take it to the square foot price I'm in a 400 square-foot place that's $200 a square foot I paid for that I've got no land involved so there's no lot purchase their $200 a square foot gets a nice house build Show less

It’s suppose to be top of the line. After 13 months and out of 1 year manufacturer warranty the cable in the back tow cabin to hold the beds up needed repair the plumbing in kitchen sink needed repair, the blinds and valance in master bedroom fell the valance in tow cabin fell. I wouldn’t purchase another one. I expected more quality for this luxury model. Show less

The king bed sleeps awful. It is so low and uncomfortable. I contacted Heartland directly and spoke with their parts representative to see if there was a different mattress they could suggest I purchase. The representative was no help and offered no suggestions. This is supposed to be a luxury Rv but when you can’t sleep comfortably, it isn’t a good experience. It would have been nice if the Heartland representative could have had or solution. Perhaps a elevated foam mattress topper will help. If anyone has recommendations on a mattress please let me know. Show less

The king bed sleeps awful. It is so low and uncomfortable. I contacted Heartland directly and spoke with their parts representative to see if there was a different mattress they could suggest I purchase. The representative was no help and offered no suggestions. This is supposed to be a luxury Rv but when you can’t sleep comfortably, it isn’t a good experience. It would have been nice if the Heartland representative could have had or solution. Perhaps a elevated foam mattress topper will help. If anyone has recommendations on a mattress please let me know. Show less

I bought this fifth wheel brand new in Nov. 2017. The following are the problems we have had: 1. Gas oven did not work from day one. 2. High Point residential fridge stopped working 30 days after purchase. We went 3 weeks with no fridge and we LIVE Full Time in ours. 3. The inverter had to be replaced. 4. The kitchen sink completely fell in the hole. 6. The bracket arms for the large awning were mounted crooked and the awning would not work. 5.The screws fell out of the large awning causing it to fall apart and rip the material. 6. The trim around the door to the toy hauler completely separated from the wall-twice. 7. The gray tank cut out was left in by the manufacture which then floated over the hole blocking it from draining. Had to have the tank dropped to remove it. This is a known issue with Heartland. 8. The underbelly filled with water and we had to drain it. There is a permanent sag in the under belly. 9. Both slide outs are now separating from the floor. Screws have sheared off. 10. The outdoor trashcan door does not close flush....water flooded our kitchen through the trash door during rain storm. These are just the major issues in the 7 months we have owned it.....many other minor issue which we have fixed ourselves. We do like the lay out. Large kitchen and decor. The side patio is awesome. Show less

I bought this fifth wheel brand new in Nov. 2017. The following are the problems we have had: 1. Gas oven did not work from day one. 2. High Point residential fridge stopped working 30 days after purchase. We went 3 weeks with no fridge and we LIVE Full Time in ours. 3. The inverter had to be replaced. 4. The kitchen sink completely fell in the hole. 6. The bracket arms for the large awning were mounted crooked and the awning would not work. 5.The screws fell out of the large awning causing it to fall apart and rip the material. 6. The trim around the door to the toy hauler completely separated from the wall-twice. 7. The gray tank cut out was left in by the manufacture which then floated over the hole blocking it from draining. Had to have the tank dropped to remove it. This is a known issue with Heartland. 8. The underbelly filled with water and we had to drain it. There is a permanent sag in the under belly. 9. Both slide outs are now separating from the floor. Screws have sheared off. 10. The outdoor trashcan door does not close flush....water flooded our kitchen through the trash door during rain storm. These are just the major issues in the 7 months we have owned it.....many other minor issue which we have fixed ourselves. We do like the lay out. Large kitchen and decor. The side patio is awesome. Show less

We have been looking for over a year for a camper. We recently took out a loan on a camper at a different dealership only for it to be sold out from under us. Being so aggravated I was on the hunt again, that's how I found our dealership. Now mind you, I have dealt with so many different sales people from so many different dealerships by this time that I knew what I wanted and I was not going to play games anymore. I called, got a sales person, I immediately started telling him what I wanted and asking all the questions I needed to ask to find out what kind of people I would be dealing with. The sales person who got stuck with me lol and I apologize now for taking up so much of your time. He did an amazing job in not only getting me what I wanted, but he went above and beyond to make sure I was pleased. Anything I said I wanted he was going to see that I got it. He did take me into another camper, not to try to sell it to me, but to show me a specific upgrade I was wanting. I really liked what I saw and knew if I could talk my husband into it, we would be switching. The next day I was telling him to switch campers for me. I showed up unannounced to inspect it myself. They already had a technician on it. It was set up and it was gone through with a fine tooth comb, and the tech had no problem letting me do my own inspection lol. These people are truly the best I have ever worked with. The honesty I received through out all of this was worth more than anything I could have ever asked for. The time he gave me, and only me, was very impressive, not to mention his willingness to make me happy. Josh, you did an amazing job. You have my business from here on out and everyone I know who is looking for a camper, which can be many. And to the tech that serviced my camper, thank you for putting up with me and my children and taking the time to show us how things worked and for your honesty. Not one time were they pushy, trying to talk me out of what I wanted, like so many others have done. They truly listened to my heart and knew what I was needing and why I needed it. I did not walk away with the original camper I wanted, I upgraded by my choice and I am more than happy with what I got. I want to thank everyone for making this an amazing experience for us. You guys truly are THE BEST!!! Josh, Nevaeh is saying thank you so much :) Very happy kids :) Show less