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2017 Heartland Toy Hauler reviews

2.9 (8 reviews)
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Liveability
3.3
Overall quality
2.3
Floorplan
3.9
Driving/towing
3.1
Factory warranty
1.8

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Stars Refinement

8 ratings and reviews

Voted most helpful review

Philip L Coupland

Reviewed on June 20, 2023

RV reviewed 2017 Heartland Torque TQ365 view listing

2.4
Great floor plan. Mediocre to poor finish workmanship (lots of missing fasteners and screws). The biggest problem is the totally inadequate structural design of the suspension system. This is the 4th time having a suspension / frame failure repaired. Currently having the entire frame beefed up and completely ... read more
Great floor plan. Mediocre to poor finish workmanship (lots of missing fasteners and screws). The biggest problem is the totally inadequate structural design of the suspension system. This is the 4th time having a suspension / frame failure repaired. Currently having the entire frame beefed up and completely rebuilt. The axles, hubs, wheels and tires are appropriately sized but the frame they are attached to is structurally under sized and completely inadequate. Have spent $20,000 getting the trailer capable of surviving traveling US 40 and US 10 through Arizona.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
2.0
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Voted most helpful review

Ken Lewis

Florida

Reviewed on February 17, 2022

RV reviewed 2017 Heartland Cyclone CY 4250 view listing

5.0
We have loved our Cyclone 4250! We have used it in both cold weather locations Tennessee/ Georgia Mountains and warm weather locations like Blue Key FL. We often have had two families of 4 easily vacationing together. The second half bath is a huge convenience. Lots of storage in the garage and even fits our... read more
We have loved our Cyclone 4250! We have used it in both cold weather locations Tennessee/ Georgia Mountains and warm weather locations like Blue Key FL. We often have had two families of 4 easily vacationing together. The second half bath is a huge convenience. Lots of storage in the garage and even fits our 144” side by side. It’s porches have made NASCAR spots in the infield a great immersive experience! Full size fridge and central vac!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Piloian

Florida

Reviewed on June 27, 2019

RV reviewed 2017 Heartland Edge 386ED view listing

3.6
Loved this rv.Our first rv purchase.Now having a floor issue.No leaks,rotted flooring in middle of floor..Basically told ,oh well.....No customer service help.Heartland not standing behind product.Very disappointed with company.... read more
Loved this rv.Our first rv purchase.Now having a floor issue.No leaks,rotted flooring in middle of floor..Basically told ,oh well.....No customer service help.Heartland not standing behind product.Very disappointed with company.
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Patti Paull

Texas

Reviewed on June 5, 2019

RV reviewed 2017 Heartland Cyclone CY 4250 view listing

2.8
Purchased our toy hauler in 2017 and have had nothing but issues. Currently our whole living and kitchen floor is soft. Contacted our extended warranty company and they did a pressure test and said it was a manufactures defect. Heartland will take no responsibility for this. Called numerous times, sent pi... read more
Purchased our toy hauler in 2017 and have had nothing but issues. Currently our whole living and kitchen floor is soft. Contacted our extended warranty company and they did a pressure test and said it was a manufactures defect. Heartland will take no responsibility for this. Called numerous times, sent pictures and even offered to drive the unit to them to be fixed. This is not the only issue we have had with the camper. We had to have both AC's replaced, the kitchen sink completely fell out, but all of this was replaced under our extended warranty thank goodness. However, now we are left with a $10,000 bill to replace the sub-flooring and flooring so we can use our camper. Needless to say we are getting a lawyer. Please do your research and check out other manufacturers. If Heartland will not stand behind and do what is right for their defects on a camper that costed over $75,000 do you really want to do business with them? Buyers please beware!!!!!!!
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Robert knudson

California

Reviewed on February 14, 2019

RV reviewed 2017 Heartland Road Warrior 427RW view listing

2.0
A little over a year owning this and so far I've had major issues with the inverter box the microwave in the refrigerator I've called and asked if there's any lemon laws but Heartland just fell on deaf ears in all this I found really dangerous design flaws could cause fires like an inverter box located within... read more
A little over a year owning this and so far I've had major issues with the inverter box the microwave in the refrigerator I've called and asked if there's any lemon laws but Heartland just fell on deaf ears in all this I found really dangerous design flaws could cause fires like an inverter box located within a foot from a lot of water lines the refrigerator design is for drainage is non-existent I had to put that in the products are very poorly designed engineered and manufactured and then they're asked to compare them to an $80,000 home obviously there's no comparison but I'm asking you to take it to the square foot price I'm in a 400 square-foot place that's $200 a square foot I paid for that I've got no land involved so there's no lot purchase their $200 a square foot gets a nice house build
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Carolyn Edmond

North Carolina

Reviewed on August 17, 2018

RV reviewed 2017 Heartland Road Warrior 427RW view listing

2.6
It’s suppose to be top of the line. After 13 months and out of 1 year manufacturer warranty the cable in the back tow cabin to hold the beds up needed repair the plumbing in kitchen sink needed repair, the blinds and valance in master bedroom fell the valance in tow cabin fell. I wouldn’t pur... read more
It’s suppose to be top of the line. After 13 months and out of 1 year manufacturer warranty the cable in the back tow cabin to hold the beds up needed repair the plumbing in kitchen sink needed repair, the blinds and valance in master bedroom fell the valance in tow cabin fell. I wouldn’t purchase another one. I expected more quality for this luxury model.
Livability
3.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Barry

Nova Scotia

Reviewed on August 7, 2018

RV reviewed 2017 Heartland Pioneer RG26 view listing

1.8
I bought this POS from a dealer in Quebec. I was about 3 hours on the road heading back to Nova Scotia when I noticed the door was flapping open and closed. On closer inspection the door hole was cut to big and the door wasn't latching properly. I had to use tie downs and strap the door closed. The very first... read more
I bought this POS from a dealer in Quebec. I was about 3 hours on the road heading back to Nova Scotia when I noticed the door was flapping open and closed. On closer inspection the door hole was cut to big and the door wasn't latching properly. I had to use tie downs and strap the door closed. The very first trip we got a rain storm. The unit leaked like a sieve up from in the bedroom. That was fixed under warranty. The electronic board in the furnace went. It took 6 months and lots of lip service from the Quebec dealer before we got reimbursed for that repair. There was tons of small stuff. the cupboard drawers no longer works. screws fell out of the cupboard door latches. The laminate pealed off the counter because there was almost no glue. I had to re-glue it the whole thing. Half the LEDs on my awning are out. I've had to replace the battery (250.00). And the mattress is a joke. We went out and bought a real mattress after the first time we used it. Not sure if Heartland ever made good quality trailers as this was my first one. I just know this POS is totally laughable. Initially Igot very angry at the whole thing but so much went wrong I just had to laugh. The one positive thing is that I could probably go work for an RV dealership doing repairs if I needed to.
Livability
2.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
2.0
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Voted most helpful review

Carolyn Edmond

North Carolina

Reviewed on May 8, 2018

RV reviewed 2017 Heartland Road Warrior 427RW view listing

2.6
The king bed sleeps awful. It is so low and uncomfortable. I contacted Heartland directly and spoke with their parts representative to see if there was a different mattress they could suggest I purchase. The representative was no help and offered no suggestions. This is supposed to be a luxury Rv but when yo... read more
The king bed sleeps awful. It is so low and uncomfortable. I contacted Heartland directly and spoke with their parts representative to see if there was a different mattress they could suggest I purchase. The representative was no help and offered no suggestions. This is supposed to be a luxury Rv but when you can’t sleep comfortably, it isn’t a good experience. It would have been nice if the Heartland representative could have had or solution. Perhaps a elevated foam mattress topper will help. If anyone has recommendations on a mattress please let me know.
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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