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2017 Grand Design Momentum 5th Wheel reviews

3.5 (7 reviews)
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Liveability
3.7
Overall quality
2.4
Floorplan
4.3
Driving/towing
3.9
Factory warranty
3.0

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Voted most helpful review

Suzy Roulston

Florida

Reviewed on April 1, 2021

RV reviewed 2017 Grand Design Momentum 376TH view listing

3.4
We've had a number of issues, not real sure if this is normal with RV's but it's been frustrating. We've had an awning motor go bad, shower door leak, front two jacks replaced, generator issues, the undercarriage totally coming down, regulator on LP replaced, refrigerator needing to be "reset", we ... read more
We've had a number of issues, not real sure if this is normal with RV's but it's been frustrating. We've had an awning motor go bad, shower door leak, front two jacks replaced, generator issues, the undercarriage totally coming down, regulator on LP replaced, refrigerator needing to be "reset", we added a rear camera which the monitor worked maybe a year and most recent our living room furniture literally is peeling away. The vinyl used was about as cheap as they could possibly have chosen. I've been told they've since changed to an upgraded fabric. From what I've been told RV's are made as cheap as possible and we should just accept it or not be RV-ers... We love the RV life and are not willing to give it up just yet.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
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Helpful (12)

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Voted most helpful review

Mel Swisher

Florida

Reviewed on April 24, 2020

RV reviewed 2017 Grand Design Momentum 376TH view listing

2.6
burn up breaks and drums from dealer to home about 75 miles,not bad first trip, then i went to ark, dead battery there, so we went to Nashville, both front window blew out, then we went to wv,another dead battery..i stay there 4 month, another dead battery, so we came home,on our way home we had no breaks, so... read more
burn up breaks and drums from dealer to home about 75 miles,not bad first trip, then i went to ark, dead battery there, so we went to Nashville, both front window blew out, then we went to wv,another dead battery..i stay there 4 month, another dead battery, so we came home,on our way home we had no breaks, so i call G,D, they said it was maintenance problem, so i put 4,000. worth hyd disc breaks, it will stop now, how all this for the first 9 month of owner ship,
Livability
4.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Ben Johnson

Georgia

Reviewed on July 31, 2019

RV reviewed 2017 Grand Design Momentum 376TH view listing

2.2
After reading the other poor reviews it makes me feel a lot better knowing my sh**y brand new $95,000.00 2017 grand design 376TH isn’t the only one with major issues. Here’s some of the problems this brand new RV has. RV issues: Outside water hook up compartment leaks into basement area.  B... read more
After reading the other poor reviews it makes me feel a lot better knowing my sh**y brand new $95,000.00 2017 grand design 376TH isn’t the only one with major issues. Here’s some of the problems this brand new RV has. RV issues: Outside water hook up compartment leaks into basement area.  Bed motors struggle to raise bed Kitchen drawer has hole inside cabinet on the back wall behind the drawer causing basement heat and or cold to enter kitchen.  Lock latch on door inside the “outside” kitchen compartment is missing.  Bottom of shower door leaks near sink. I caulked everything in hopes of resolving issue. My friends 2016 has same issue.  Refrigerator drain drips everywhere inside fridge despite no obstruction or drain plug outside or in drain line/pan.  I replaced everything and after noticing the drain pan over flowing into the outside fridge slide compartment floor which is now rotted out I rerouted the drain tube. Living room window couch screen liner is not in all the way around screen.  Air gap at entrance door/visible light entering around edges. Poor seal.  Generator won't auto transfer switch power. I contacted Jr at the dealership I drove 8 hours to pick this thing up and ultimately gave up because they were worthless so I contacted grand design which grand design was extremely helpful and overnighted a transfer switch but I still wasted a day removing all the contents of the storage compartment and also the inside walls to swap the transfer switch out myself.  JR promised to send filters/light strip, transfer switch etc. after multiple times contacting it became a lost cause so I gave up and just wrote a bad review. The Outside entertainment center sound does not connect to the outside tv. My friends 2016 has the same issue.  The Fridge door won't shut fully when closed. Inside divider rubbing bottom of fridge.  Black and gray water tank sensors do not read properly. They will read full even after being rinse Many times and drained. Led Light strip behind tv doesn't work. Another thing I spoke to JR about which he was going to ship me a new strip but after multiple attempts to solve the issue I ended up giving up.  Shower drain did not work. I Disconnected everything Under shower pipe and replaced the piece that keeps air from coming back up pipe. Shower now drains most of the time.  Generator door latch is not right and the generator compartment can’t lock. Passenger side compartment turn latch just spins 360 degrees continually.  Passenger side couch is slanted (how the hell does that happen?). Couch does not sit flat and yes I’m aware it’s a pull out bed but the problem is the couch rear feet aren’t level. Entertainment center radio comes on randomly so we make sure the volume is all the way down so we don’t get woken up at 3am by what seemed like a ghost for the first couple weeks we owned the rv. Wiring issue with entertainment center including lights and sound system. Lights/ radio sometime stay on or cut on by themselves. Yes the lights too...wtf trim in basement drivers side rear storage door and inside coach is not installed properly, staples/glued to hold it in place.  (You can’t staple right? Lol. Does the manufacturer have 3 year olds putting these things together!!?) Bottom Grey water tank valve handle won't go in fully and the walls holding the valve handles aren’t secured so you gotta use one hand to hold the wall and another to push or pull the valve.   Kitchen Oven door does not close fully. We use a folding ladder pushed against the door when we use the oven. Living room small window on drivers side screen rubber messed up from the factory. 49 hours on the generator and the fuel pump broke so I replaced that. The air conditioners leak water. All three. The problem is I work a lot. Many many hours a week and I bought a $95,000.00 dollar rv thinking I would just have a big payment and not worry with having to fix stuff. But now I have a payment and a weekend repair list. It’s bs. Run away! This is just what I felt like writing down. There’s so many issues with this piece of s**t. We will never buy another grand design. Honestly grand design should give me about $65,000.00 of my $95,000.00 back. This rv might be worth $30 grand. I hope this helps people.
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Tim Brewer

Arizona

Reviewed on December 19, 2017

RV reviewed 2017 Grand Design Momentum 376TH view listing

4.8
We have a late 2017 model which seems to have addressed many of the issues with the 2016 and early 2017 models. Our problems have been very minor but most importantly quickly and fully addressed by GD 1 the switch for the fader lights in the front hatch area caused the lights to fade on and off on their ow... read more
We have a late 2017 model which seems to have addressed many of the issues with the 2016 and early 2017 models. Our problems have been very minor but most importantly quickly and fully addressed by GD 1 the switch for the fader lights in the front hatch area caused the lights to fade on and off on their own. GD sent us new switches and no issues after a quick install. I understand this was a defect is some of the switches from the parts manufacturer. Washer hot water hose was cut short and rubbed a hole in the line. GD authorized a fix and local authorized tech out in had it fixed quickly fixed Front door has warp and has to be slammed to. Lose. Just reported last week and GD working with local shop for replacement. We had a all day rain the other day and were concerned about leaks. No leaks anywhere and very pleased. We have the myRV system and really like the option to run the trailer from the phone ap. I works great and makes things very easy to control while watching to make sure Jacks, slides and awnings are deploying and control lights from phone when coming home at night. So far very pleased with the unit as a fifth wheel. We are aware that things are going to be lighter when possible but the areas that are heavy use like drawers, doors etc are built heavier than others areas to balance out weight options With the garage and the storage available it is easy to overload the rig and it does pull heavy. We pull with a 1 ton 3500 Chevy dually and have no problems. Having the garage under the bed does beg a few compromises. In the bedroom there is a queen bed and little space to get dressed in, but it is a compromise we made to be able to have our bike with us for long term travels and still feel like a residential unit. Overall we are very pleased with the trailer and have very positive experiences with GD standing behind their product Tim
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Helpful (18)

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Voted most helpful review

Paul Warner

Colorado

Reviewed on December 18, 2017

RV reviewed 2017 Grand Design Momentum 349M view listing

4.6
If I was GD, I wouls never use plastic sink/toilet fixtures again. I would find a different supplier for the theater seating. I would check all axles in stock and replace bad units prior to manufacture. I would assign one unit to each technician for final inspection and display their signature on a form fo... read more
If I was GD, I wouls never use plastic sink/toilet fixtures again. I would find a different supplier for the theater seating. I would check all axles in stock and replace bad units prior to manufacture. I would assign one unit to each technician for final inspection and display their signature on a form for use by the customer for problems. This makes that employee responsible for that unit. You might be able to figure who is not doing their jobs properly by doing this. I wouldn’t want MY name on a poor unit. I would provide training to all dealers on proper PDI. We had many responses of “I don’t know” on ours. Make up a short video on the special differences for that model and send it to the dealers. Any dealership that will not provide warranty work because the unit was not purchased there should be fined or dropped. That is really bad form! Why doesn’t GD sell direct to the public? Why not have a new dealership owned by GD nearby? I think a lot of people would really like this idea. Have a handfull of “field inspectors” to go and help people get problems sorted out? You could have a few per sections of the country, pay them for time worked and expenses.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Cindy packer

Texas

Reviewed on November 8, 2017

RV reviewed 2017 Grand Design Momentum 395M view listing

2.6
I would recommend running away, to another brand. We have owned our 395m for about 7 months. Something breaks about once a week, leaks, doors hung wrong and so on, with a major issue every other month, refrigerator took 2 months in service, now the water heater and that was after they 'fixed'the first round o... read more
I would recommend running away, to another brand. We have owned our 395m for about 7 months. Something breaks about once a week, leaks, doors hung wrong and so on, with a major issue every other month, refrigerator took 2 months in service, now the water heater and that was after they 'fixed'the first round of problems. I will never buy another grand design and would absolutely not recommend anyone else to get one. We have had some luck getting grand design to approve repairs but it takes forever and God forbid it is a sub part, then you have to go thru that supplier service. It doesn't help that something else breaks right away. Never again. Horrible quality. Have to add air bags to help the bucking during towing. If I had the money I would go buy something else and drop this thing off at the nearest junkyard.
Livability
4.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
2.0
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Voted most helpful review

Jeff

Arizona

Reviewed on June 17, 2017

RV reviewed 2017 Grand Design Momentum 399TH view listing

4.0
We love the 399th except for the deception by dealer. Dealer told us unit included "my rv". This was not included. Told us the unit had 160 gal fresh water tanks. Wrong again we metered the water and the unit holds 109 gallons. GD customer service was ok but our dealer service was horrible. They act... read more
We love the 399th except for the deception by dealer. Dealer told us unit included "my rv". This was not included. Told us the unit had 160 gal fresh water tanks. Wrong again we metered the water and the unit holds 109 gallons. GD customer service was ok but our dealer service was horrible. They acted like they were doing us a favor by fixing issues with coach. At this point we feel we may have made a mistake purchasing the momentum 399th.
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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