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2016 Thor Motor Coach Chateau Citation 24SR Class C reviews

3.0 (2 reviews)
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Liveability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty
1.0

Top 10 Class C

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Stars Refinement

2 ratings and reviews

Voted most helpful review

FREDA PENNINGTON

Florida

Reviewed on March 19, 2020

RV reviewed 2016 Thor Motor Coach Chateau Citation 24SR view listing

3.4
WE LOVE THE MERCEDES CHASSIS BUT THE THOR IS VERY POOR QUALITY. THE FIRST DAY WE HAD IT THE STEP WOULD NOT OPERATE, THEY REPLACED IT BUT STILL DOES NOT OPERATE PROPERLY. THE COUCH DRAWER WILL NOT STAY CLOSED. THE SLID E OUTS CAME APART EXTERIOR. MY HUSBAND HAD TO REBUILD. IT HAD A LEAK UNDER THE KITCHEN SINK ... read more
WE LOVE THE MERCEDES CHASSIS BUT THE THOR IS VERY POOR QUALITY. THE FIRST DAY WE HAD IT THE STEP WOULD NOT OPERATE, THEY REPLACED IT BUT STILL DOES NOT OPERATE PROPERLY. THE COUCH DRAWER WILL NOT STAY CLOSED. THE SLID E OUTS CAME APART EXTERIOR. MY HUSBAND HAD TO REBUILD. IT HAD A LEAK UNDER THE KITCHEN SINK BECAUSE THE FITTINGS WERE NOT TIGHT. HAD TO REPLACE ALL THE LATCHES ON THE DRAWER BECAUSE THEY BROKE. THE BATHROOM SINK IS RUSTING. THE BIG PROBLEM IS THE SEATS AND COUCH ARE PEALING AND THE FACTORY KNOWS THEY HAVE A PROBLEM BUT WILL NOT HELP. I WILL NEVER BUY ANOTHER THOR. CUSTOMER SERVICE THEY DO NOT HAVE. BY THE WAY THIS COACH IS GARAGE KEEP AND HAS ONLY 3900 MILES. IT HAD 1500 WHEN WE BOUGHT IT NEW.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Doug Findlay

British Columbia

Reviewed on January 13, 2017

RV reviewed 2016 Thor Motor Coach Chateau Citation 24SR view listing

2.6
After 10 MH this is my worst it leaks, trouble with toilet, drain valve leaked ( they left drill hole pieces in tank ) door step cover blew off, hot water only works on electric, drawer under sofa flies open, no hangers for towels, SS sink has warped, awning screeches, must reset house door frequently.tv's ... read more
After 10 MH this is my worst it leaks, trouble with toilet, drain valve leaked ( they left drill hole pieces in tank ) door step cover blew off, hot water only works on electric, drawer under sofa flies open, no hangers for towels, SS sink has warped, awning screeches, must reset house door frequently.tv's are stationary, warranty help is non existent, Really sad they can sell this quality at such a high price.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
5.0
Factory warranty/support
1.0
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Helpful (11)

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