Voted Most Helpful Review 2016 Thor Motor Coach Chateau 31E View Listings
|Driving / Towing|
|Factory Warranty / Support|
Worst RV ever. This is our 3rd. Over 20 defects. Customer service, horrible. Made excuses for defects and minimized them. Was told, "That is what a warranty is for," and "Well, you bought a house on wheels." We noticed the defects 2 months into ownership when we finally got to use it. Delivery was late. 2 months without RV getting repairs done. Do not buy a Thor. Their "Certified and Approved" dealers did not even want to work on it.
- Michele H. , Pennsylvania
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