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2016 KZ 5th Wheel reviews

3.8 (10 reviews)
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Liveability
4.2
Overall quality
3.2
Floorplan
4.4
Driving/towing
4.3
Factory warranty
3.1

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10 ratings and reviews

Voted most helpful review

Homer Brown

Oklahoma

Reviewed on June 17, 2022

RV reviewed 2016 KZ Durango Gold 380FLF view listing

3.6
Have enjoyed the trailer but the KZ customer service has been dismal. I ordered a new cargo latch and was sent a latch that was not a replacement but was newly designed. The latch did not come with a key nor instructions on how to install. I have made numerous inquiries concerning how the newly designed la... read more
Have enjoyed the trailer but the KZ customer service has been dismal. I ordered a new cargo latch and was sent a latch that was not a replacement but was newly designed. The latch did not come with a key nor instructions on how to install. I have made numerous inquiries concerning how the newly designed latch needs to be installed and received silence.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Helpful (6)

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Voted most helpful review

Frank DeSantis

Kansas

Reviewed on August 12, 2021

RV reviewed 2016 KZ Durango Gold 359RET view listing

4.8
It is a great unit. Ideally would like TV on driver's side of wall. Maybe next unit. Also would prefer toilet with side spray nozzle. Appreciate the good service from KZ as well as our Dealer in Clinton Mo. Wilder RV.... read more
It is a great unit. Ideally would like TV on driver's side of wall. Maybe next unit. Also would prefer toilet with side spray nozzle. Appreciate the good service from KZ as well as our Dealer in Clinton Mo. Wilder RV.
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Suzanne Lester

Tennessee

Reviewed on April 14, 2021

RV reviewed 2016 KZ Durango Gold 381REF view listing

3.6
Our camper has a leak at the awning that had NO silicone. It has been in for repair from December 2020 until now. Kz will not send parts for the repair. We are missing our camping season!! Is there no way to make them send parts????... read more
Our camper has a leak at the awning that had NO silicone. It has been in for repair from December 2020 until now. Kz will not send parts for the repair. We are missing our camping season!! Is there no way to make them send parts????
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Doug Gelsleichter

Washington

Reviewed on February 24, 2021

RV reviewed 2016 KZ Durango 1500 D286BHD view listing

2.8
We bought this unit new in 2016. The towability and floorplan are great. Had a few chippy problems that the factory warranty took care of in the first two years. This year, the furnace started blowing the floor up. Took it to the shop and they state that the wrong ductwork was installed from the factory cau... read more
We bought this unit new in 2016. The towability and floorplan are great. Had a few chippy problems that the factory warranty took care of in the first two years. This year, the furnace started blowing the floor up. Took it to the shop and they state that the wrong ductwork was installed from the factory causing a catastrophic failure of the entire duct system. They used plastic square ducting directly from the furnace which melted, causing a blockage and nearly a fire. KZ simply stated that because it was outside the warranty period, they would not "participate" in the repair. Poor quality control, poor install, improper materials. Buyer beware.
Livability
2.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Rick Van Tassel

Arizona

Reviewed on December 20, 2020

RV reviewed 2016 KZ Durango Gold 370RLT view listing

4.8
We love are Durango Gold. It’s been our full time RV for 4 years. It’s been a gem. My wife loves all the storage and I was so impressed with the outdoor garage. Have never had issues with pulling, pulls like an dream. I pull it with my Dodge Ram 3500. Had many adventures in it, it’s so perf... read more
We love are Durango Gold. It’s been our full time RV for 4 years. It’s been a gem. My wife loves all the storage and I was so impressed with the outdoor garage. Have never had issues with pulling, pulls like an dream. I pull it with my Dodge Ram 3500. Had many adventures in it, it’s so perfect for full timing. Our lives have changed, otherwise we wouldn’t even think of selling it.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Joan Gibbons

Ohio

Reviewed on May 10, 2020

RV reviewed 2016 KZ Durango Gold 380FLF view listing

5.0
This 5th Wheel has been good to us. It has very large living quarters...Very comfortable. It has a high profile..My husband is 6ft 3in. and he had no trouble at all with the height in any one of the rooms. It has 2 in out doors...one by the front kitchen, living, dining area and the other back by the bath, ... read more
This 5th Wheel has been good to us. It has very large living quarters...Very comfortable. It has a high profile..My husband is 6ft 3in. and he had no trouble at all with the height in any one of the rooms. It has 2 in out doors...one by the front kitchen, living, dining area and the other back by the bath, bedroom area...Love having the refrigerator stocked. We bring enough meat and Veggies, in the freezer that we don't have to buy any for 5 plus months. Had many compliments on it. Actually it is a beautiful home away from. with the electric awning over the carpet mat (9x18 ft) that will come with it, makes a nice extra living space...We have been gentle on her, we only went back and forth to Fl. with her and only used her 5 month each time the rest of the time she is parked on a cement pad in Ohio.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Michael Benedict

Texas

Reviewed on May 6, 2020

RV reviewed 2016 KZ Durango Gold 380FLF view listing

1.0
We purchased our 2016 G380FLF in June of 2016 and have had nothing but problems with it since we purchased this fifth wheel. First thing is the self leaving doesnt work unless you camper is already level, even when you are only 2% off level it will not work properly, but we over looked that and went on, we ha... read more
We purchased our 2016 G380FLF in June of 2016 and have had nothing but problems with it since we purchased this fifth wheel. First thing is the self leaving doesnt work unless you camper is already level, even when you are only 2% off level it will not work properly, but we over looked that and went on, we had several other problems also but still moved on. Our first major problem that we couldn't move on from was the frame around the front passenger side slide, when we had it in a RV shop for warranty work the guy showed us that the frame was broke and told us we would need to take it back to the dealer we purchased it from to be fixed, so we did and then got the run around that it would not be fixed under warranty and we would need to pay for it, Well that didn't work for us so after several months and emails and phone calls KZ decided they would fix the frame and they did. Now 1 year later and only 4 camping trips the same frame is broken again and KZ wanted us to bring the camper to them (16 hours away, 1069 miles) and the would inspect the camper and our tow vehicle (which is a 2003 dodge 1 ton with air ride and has been 200000 miles hauling nothing but fifth wheel campers) and if they deemed it was the same break from the last repair they might fix it for free but would defiantly fix it at a discount to us and we would need to sign a waiver that if it broke again that KZ would not be responsible. So of course we didn't or haven't taken this to KZ since we have no guaranty that it would be fixed at their cost and they wouldn't pay me to haul it to them (1069 miles one way) The first time this happend we did alot of research on the KZ front Living fifth wheel and found that KZ has had this issue in the past and had to replace or buy back some other fifth wheels, but in our case It seems we are just out of luck in getting our camper repaired unless we want to pay for it our-self (and that is just not fair for anyone) So here we are with a $68,000.00 POS that we cant get KZ to stand behind. So hopefully you get my point? DO NOT purchase a KZ product because even if you purchase the extended warranty like wed did they will not stand behind their product. I almost forgot, KZ doesn't build there frame's, another company does which is LCI, so that make's my problem even worse, dealing with 2 company's.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Debbie Girard

Illinois

Reviewed on September 11, 2019

RV reviewed 2016 KZ Durango 1500 D259RDD view listing

4.8
We have our 5th wheel for almost 3 years and have taken trips up to 11 weeks in length. KZ and the dealership worked well together and we had no problems with getting work completed under the 2 year warranty.... read more
We have our 5th wheel for almost 3 years and have taken trips up to 11 weeks in length. KZ and the dealership worked well together and we had no problems with getting work completed under the 2 year warranty.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Suzanne McGinnis

Texas

Reviewed on April 27, 2019

RV reviewed 2016 KZ Durango Gold 366FBT view listing

3.2
We wanted to rv full time and researched many rvs and floor plans. This one fit our needs. I truly believe it is a lemon and if I knew how to get the KZ company to take it back I would have it hauled straight to their front office. Besides the worst customer service ever.. we were accused of purposely dama... read more
We wanted to rv full time and researched many rvs and floor plans. This one fit our needs. I truly believe it is a lemon and if I knew how to get the KZ company to take it back I would have it hauled straight to their front office. Besides the worst customer service ever.. we were accused of purposely damaging the unit.. when we took it to the dealer and they found that the back panel was coming loose and the welds on the inside frame were like pieces of bubble gum.. not holding any of the metal frame together, KZ refused to fix it because the warranty was two months expired. How can structural issues not be covered at any time?? And now,thanks to the knowledge and mechanic ability of my son in law, he has found that the axles' bolts are barely holding together. So I feel like we have been driving around a time bomb just waiting to collapse on the highway. Due to owing WAY more than a trade in would give us, we are stuck with it.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Mike G.

Texas

Reviewed on December 9, 2017

RV reviewed 2016 KZ Durango 1500 D281RLT view listing

4.8
We've had this 5er over a year and we have not been disappointed in it. We've taken two 3-week trips and 5-6 long weekend trips in it. There have been a few minor problems-auto leveling system, window blinds, and the remote control but the dealer took care of those things in one trip. Like virtually all RV's,... read more
We've had this 5er over a year and we have not been disappointed in it. We've taken two 3-week trips and 5-6 long weekend trips in it. There have been a few minor problems-auto leveling system, window blinds, and the remote control but the dealer took care of those things in one trip. Like virtually all RV's, this is built to a price and weight point. It holds everything we need to carry and tows comfortably behind my Nissan Titan XD. The feature we love the most is the floor plan. It's compact but perfect for two people. We had 6 people in it once for a week and things got a little tight but that's the exceptional situation.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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