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Floorplan

2016 Jayco Pinnacle 36FBTS 5th Wheel reviews

4.2
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Liveability
5.0
Overall quality
3.6
Floorplan
5.0
Driving/towing
4.4
Factory warranty
3.2

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5 ratings and reviews

Voted most helpful review

dosxx

Colorado

Reviewed on 2019-03-31

RV reviewed2016 Jayco Pinnacle 36FBTS

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3.4
This was our second Jayco 5th wheel. We owned a 1999 5th Wheel and never had a problem. Thus when it was time to retire, we moved up to the Pinnacle. Bad mistake. Jayco, now owned by Thor has gone major league cheap on it's components. Sliding closet door wheels broke of on first trip. Plastic mounts. Pantry door wouldn't stay closed and rubbed against the refrigerator. When getting warranty work on the pantry door, Jayco has no idea what they put into its units. To replace door, Jayco had to approve. Took 10 days, then wrong color door sent, that took 6 weeks. Replacement sent, 6 weeks more, broken in shipment. 3rd time the charm, but 5months later. Split in seem of awning. Authorized fix...re-glue! This is the practice of a manufacturer that really wants no part of it's customers after the sale. STAY AWAY!!! NO LONGER A QUALITY COMPANY. For Profit only!!!!!
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
...
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Voted most helpful review

Dave Balvin

Iowa

Reviewed on 2021-09-22

RV reviewed2016 Jayco Pinnacle 36FBTS

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5.0
I’ve had this camper for a short time. Besides this one I also have a 26 ft. Keystone 5th wheel. Since I am single and the smaller one is better for me to pull around the state, I decided to sell the larger one. My loss will be someone else’s gain.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Gina Bell

Florida

Reviewed on 2021-02-10

RV reviewed2016 Jayco Pinnacle 36FBTS

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4.4
I LOVE everything about this RIG. The size and storage is amazing and you don't feel like you are camping. This could easily be a FULL-time home. Warranty issues have gone well and nothing that isn't just normal maintenance. Hate to depart with her, but unable to travel anymore! Our loss.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Rebecca Lawrence

Michigan

Reviewed on 2020-08-04

RV reviewed2016 Jayco Pinnacle 36FBTS

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5.0
We love our Jayco Pinnacle it has auto jack system, easy to set up and handles great on the road. Also has a huge Master Bedroom with double sinks and a large closet plus a linen closet. Has a half bath off the kitchen.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Sharon

Illinois

Reviewed on 2020-01-21

RV reviewed2016 Jayco Pinnacle 36FBTS

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3.4
This is our 4th Jayco. Traded our 2001 Designer 3610 (which never gave us any problems) for 2016 Pinnacle FBTS because of extra 1/2 bath. Big mistake. The Schwintek slide system is the absolute WORST PIECE OF GARBAGE - underpowered, gets out of sync easily (yes, we followed all directions re: level RV, holding the slide button for an extra 10 seconds after the slide goes in/out, clean the slide tracks, etc.), won't extend or retract completely, slides in or out crookedly and despite manual override - still won't close/open correctly. Had two RV certified techs who had Schwintek training "fix" the problem. Worked once or twice, then same problem. Of course all of this occurred 2 months after warranty. Jayco would not help, local Jayco RV dealer can't guarantee the problem can be found/fixed and Lippert basically told us "tough luck". To add insult to injury, the residential frig died - had a Jayco tech as well as the refrigerator tech for the model we had try and repair the unit and were told the leak was in the side of the frig and we would have to get a new one. To a tune of $800 to remove the old frig which was a major issue since the frig was put on the slide prior to the slide being attached to the coach, and a new, smaller frig was put in its place. This cost was in addition to the cost of the frig. The entire door/frame had to be removed and the old frig had to be taken apart before it could be lifted over the kitchen island and removed. Then, a new smaller frig was placed in the unit. Of course, out of warranty and no help from Jayco. Additionally, the furnace did not work at the beginning of the third season and had to be repaired. We have spent over 3,000 in repairs. This coach is a LEMON. I would NEVER buy a Jayco product again. Get the run-around from Lippert re: Schwintek slides. Who is the idiotic engineer who thought it was a good idea to put a residential frig, stove, fireplace, big screen TV and microwave on one slide????? It's problematic from the start. The other slide with the theatre seating and kitchen table does not have the Schwintek slide system and it works perfectly. Our 2001 Designer NEVER had a problem with the slides. Of course it didn't have the Schwintek slide system, either. This 2016 Pinnacle has only been driven on interstates and for the past two years is on a permanent site in Florida. We are afraid to even think of moving it - since the slide is so unreliable. Run, don't walk, away from ANY coach that has this miserable, underpowered, finnicky, unreliable slide system. I'm so sorry I ever bought this coach and would NEVER buy another Jayco again. Sad because our 2001 was reliable and the slides NEVER EVER gave us a problem.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
...
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