2016 Highland Ridge RV Open Range reviews

Bought this fifth wheel 347 RES in March 2017 and had to take back in to the dealership after 3 months for numerous problems, especially floor soft in the kitchen area. After 3 months at the dealership. Picked it up and was told everything had been fixed including the floor (which was not) and still not. Each time taken into dealership was there for months in end. After 4 years of owning it it has spent over 14 months in the shop. Called manufacturer just to be told there was nothing they could do. Took it in to the shop in March due to rotted floor on front slude. After numerous calls just to be told they cannot get the part from the manufacturer to fix it which would have costed $3200 to fix. Just picked it up after 5 months and now my husband is having to try and fix himself. Wish us luck!! Oh and word to the wise stay away from purchasing Highland Ridge they may be pretty but craftsmanship sucks!!! Show less

As my second RV, this was a massive upgrade from the prior TT. The finishings inside and overall structure are great quality compared to some of the other comparable makes and models on the market. Like all of the 5th wheels and TTs, the tires had to be upgraded early on, but the factory suspension with the Lippert wide-stance axles, leaf springs, and built-in electric brakes make this thing an easy and smooth tow. Show less

very spacious and comfortable A fireplace for cold mornings Air conditioning if its too hot Great Awning with lights for sitting around in the evening Plenty of cupboard and closet space. Easy maintenance and easy to tow Show less

All around great bought new in 2016, pulls real good, backs with ease floor plan is good heat & air, refrigerator do a good job. entertainment system is nice, also has the furoin back up system that is excellent. Awning and lights are real good would like to know lengh of awning. Show less

We have stayed in and owned a number of trailers over 30 years and by far this has been the best one. The build quality, layout, function and ease of use is awesome especially since we changed the hitch to the Anderson lightweight goose neck, so light, quiet and easy to use and pack away. Back the Open Range 318RLS, we love the space with the big slide outs extended, large high shower cubicle, great TV location, tons of storage, airy and bright open window views, awesome kitchen design layout and all round quality cabinet construction. I tow this unit with my 2015 F150 V6 Platinum ecoboost with ease, no sway and my truck powers it up hills and down effortlessly. I think I have the perfect light weight combination which includes actual 90 degree turns without the trailer touching the truck cab, I can get this thing in anywhere with ease. My wife and I hope to enjoy our camping for many more years, our next adventure is our 2019 5 week 8,000 east to west coast trip through 21 states this summer. We Highly recommend this model 5th wheel for a couple with the option of the occasional guests using the sleeper sofa and auto inflating air bed. We Really can't express in words how pleased we are with our 5th wheel. Show less

We really like this unit alot. Great for families. We have only had a few minor issues that was immediately taken care of by our dealer and manufacturer. Has tons of storage especially for a travel trailer. As far as towing is concerned, it is a heavy unit. But nothing a 3/4 ton can't handle safely. With the extra frame width and 42" opposing slides this thing is extremely roomy. Show less

Can't even begin to explain the frustration and disappointment we are feeling about this manufacturer and our trailer. Purchased our 2016 Open Range 2604RB in June of 2016 and have had NOTHING BUT ISSUES.Dealership in Cambridge, ON Canada has been awesome and very understanding but this unit is LEMON and should never have left the factory. They should take this piece of crap back and give us a brand new one. See list below of our issues: 1. first time out with the trailer, water tank fill has been a bone of contention .. fill to full and it will syphon itself empty - VERY BAD DESIGN and I believe one of your techs discovered this while attempting to find the issue 2. All the gauges on the panel were reading incorrect .. found out at our last visit that the panel was wired wrong all along - dealership rewired it correctly so hopefully next season everything will work correctly if I don't burn it to the ground before then 3. Supposed outdoor speakers have blown twice (replaced under warranty .. actually not sure if they have been replaced for the 2nd time yet since they were on order forever) 4. Both the left and right cargo doors warped and were replaced under warranty 5. Outdoor kitchen cargo door hinge broke free from the frame and complete door assembly had to be replaced under warranty 6. Entry door recently discovered to be warped .. not sure if this was "repaired" or "replaced" .. had better have been replaced 7. One of the jacks gave way under the weight of the trailer, buckled and couldn't be fixed .. all four jacks replaced AT OUR EXPENSE .. VALUE $275 TOTAL 8. Exterior molding at the front of the trailer came apart from the lower cowling and had to be fixed by dealership 9. Grounding screw for the electrical system rusted and stopped the electrical system from working on one of our vacations; we thought it was a bad battery and ended up purchasing a $200 BATTERY AT OUR OWN EXPENSE in hopes that would fix it; turns out dealership found it to be the rusted grounding screw and fixed it 10. Propane tank tray had to be sanded down and repainted as it was rusting before end of the 1st season - COMPLETED BY OWNER 11. Kitchen range vent hood replaced 12. Kitchen window wouldn't open - frame bent - REPAIRED BY OWNED 13. Before we took delivery of the trailer, the bathroom door had to be replaced as the veneer was peeling away in 2 spots 14. Right lower side of the pantry collapsed - REPAIRED BY OWNER 15. Left lower side of the pantry collapsed - repaired by dealership by going through the outdoor kitchen to repair and reframe it from underneath 16. Dinette base came apart from the slide out floor .. had fishing gear stowed underneath the seat and apparently that was too much weight for the floor - REPAIRED BY OWNER 17. Right side dinette back came apart from the wall of the trailer - REPAIRED BY OWNER 18. Dinette storage covers REPLACED BY OWNER as the chipping wood installed by manufacturer was damaging the cushions 19. Back of dinette next to couch came apart from the base of the seat - repaired by dealership 20. Latches on 2 of the kitchen drawers wouldn't hold and kept opening during travel - REPAIRED BY OWNER 21. Caulking in and around the shower is absolutely deplorable - yellow and globbed everywhere - WILL BE REPAIRED BY OWNER 22. Caulking around kitchen and bathroom sinks redone as water was leaking down underneath into cabinets 23. Water pump making EXCESSIVE noise - REPAIRED BY OWNER - well at least as best we could 24. Replaced screws in furnace exhaust vent with stainless steel as original ones were rusting and leaving streaks down the side of the trailer 25. Dinette table leg broke away from table - REPAIRED BY OWNER 26. Clear trim on closing edge of shower door keeps coming apart when you open the shower doors - WILL BE REPAIRED BY OWNER 27. After only 8-9 months of ACTUAL use, entire suspension, springs, axles and brake covers are showing signs of surface rust and will have to be sanded and sprayed - hopefully the frame we can't see isn't doing the same thing Our 2yr frame warranty is up in Jun of 2018 and can't even imagine what troubles we are going to have after that when we don't have any dealership/manufacture coverage for frame .. thankfully we purchased the extended warranty for the system related parts but in all honesty, we are going to take pictures in the spring and try and ditch this unit. Can you imagine trying to look forward to booking vacations when all you have experienced so far are headaches and issues almost every time you go away .. it's actually stressful. A+ rating .. NOT EVEN CLOSE Show less