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2016 Heartland Mallard Travel Trailer reviews

2.3 (2 reviews)
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Liveability
3.5
Overall quality
1.5
Floorplan
3.5
Driving/towing
1.5
Factory warranty
1.5

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Voted most helpful review

Dave

Wisconsin

Reviewed on November 10, 2020

RV reviewed 2016 Heartland Mallard M28 view listing

1.4
This was our first travel trailer purchase. I would not recommend buying a Mallard. in year 1 we had delamination of both exterior sides and it took nearly 9 months to get approval and have them replaced. Once they were replaced we spent more time in the shop trying to determine the location of the water i... read more
This was our first travel trailer purchase. I would not recommend buying a Mallard. in year 1 we had delamination of both exterior sides and it took nearly 9 months to get approval and have them replaced. Once they were replaced we spent more time in the shop trying to determine the location of the water infiltration that was now happening. A year later, the replacement sides delaminated once again (even worse the 2nd time) but Heartland refused to cover because we were now past the original warranty. Floorplan is probably best part about this unit. It is roomy enough for a a couple without kids. It would get crowded with any additonal people. We actaully use an air matress rather than the pull out couch for guests. the pull out is not comfortable at all. Pros: large outdoor kitchen, plenty of storage, motorized stabilizers Cons: Poorly manufactured, the fenders over the wheels are connected with sheet metal screws, while this seems to make sense, those screws will all back out. replace them with a nut/bolt/lock washer, the cheap staples used to attach everything are no match for the warping of the cheap wood used on the inside.
Livability
2.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Arthur Cour

Michigan

Reviewed on July 23, 2020

RV reviewed 2016 Heartland Mallard M32 view listing

3.2
My wife liked the floor plan of this unit I wanted to buy a Passport. We bought this Mallard new 2016 and have had nothing but problems with it first trip outdoor kitchen hatch leaked water around seals took three 60 mile trips to camping world to get that fixed next trip stabalizer jacks stopped working ele... read more
My wife liked the floor plan of this unit I wanted to buy a Passport. We bought this Mallard new 2016 and have had nothing but problems with it first trip outdoor kitchen hatch leaked water around seals took three 60 mile trips to camping world to get that fixed next trip stabalizer jacks stopped working electrical problem LED lights on front quit electrical ( Recall for fire hazard no notification)monitoring panel stopped working wire pulled out of loose wire nut furnace quit while on deer hunting trip igniter took 3 months to get it replaced under warranty for all of these. Out of warranty front bedroom lights quit working (wire nut loose wire pulled out) lights in kitchen quit (Wire nut issue wire pulled out) Slide out in the Bunk house quit working no power to switch found loose wire nut which did not correct problem called Heartland for guidance service dpatment told me if it was not a fuse they didn't know but may be bad motor which I bought which didn't correct problem. Toilet leaked bad preassure valve Water pump quit working replaced pump. Heartland kept telling me to take camper into dealer out of warranty at $145.00 per hour and a 120 mile round trip and loss of use for weeks at a time which being a campground manager I could not do. All of these issues were or are caused by piss poor quality If I knew then what know now I would have went with the Passport. Will never buy a Heartland product again.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
2.0
Factory warranty/support
2.0
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Helpful (17)

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