Voted Most Helpful Review 2015 Thor Motor Coach Chateau Citation 24SR View Listings
|Driving / Towing|
|Factory Warranty / Support|
After purchase, I had quite a punch list of things that needed to be fixed - little stuff, mostly - detector failed, backsplash fell off, faucet leaked, door insert and weatherstripping crooked leaving gap, Shore cord started to come apart. No problem with service or warranty coverage and it was fine afterwards. There were some quality issues like overcuts and why was the door crooked leaving quite a gap and the power cord started to come apart? Compared to other RVs I have had, this was poor quality control. But once those things were fixed, I had no other problems for 2 years including quite a few miles and enjoyed the vehicle. Sprinter drove well but I traded because of high maintenance costs with the diesel. I probably would not buy Thor again just because of all the things that needed fixing out of the gate.
- Henry R, Virginia
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