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2015 Keystone Outback Travel Trailer reviews

3.8 (6 reviews)
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Liveability
4.8
Overall quality
2.8
Floorplan
4.7
Driving/towing
4.7
Factory warranty
1.8

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Voted most helpful review

lee bower

Pennsylvania

Reviewed on September 16, 2019

RV reviewed 2015 Keystone Outback 230TRS view listing

3.4
Great RV. Problem is rear slide cables breaking or fraying 4 times in 3 years. The service department only replaces cables, they do not address issue with cable guides/bearings. Keystone only approves cable replacement, now out of warranty repairs are my issue. Neither Keystone or Garrick (dealer) are wil... read more
Great RV. Problem is rear slide cables breaking or fraying 4 times in 3 years. The service department only replaces cables, they do not address issue with cable guides/bearings. Keystone only approves cable replacement, now out of warranty repairs are my issue. Neither Keystone or Garrick (dealer) are willing to step up and recognize something is wrong. I can only use rear slide for 4 to 5 openings/closings before cable breaks. After this repair I plan to not use camper and sell it in the spring. I will not be purchasing a keystone product as a replacement. Unsatisfied customer
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Denise

Florida

Reviewed on February 19, 2018

RV reviewed 2015 Keystone Outback 323BH view listing

3.8
I purchased this RV and its been a headache ever since! Although, it the floor plan is great the quality of it is crap, the toilet will not keep water, the shower is leaking out into the living area, the undercarriage lock is broken, the stabilizers are weak and will not stay locked, the hot water heater brok... read more
I purchased this RV and its been a headache ever since! Although, it the floor plan is great the quality of it is crap, the toilet will not keep water, the shower is leaking out into the living area, the undercarriage lock is broken, the stabilizers are weak and will not stay locked, the hot water heater broke and blew the blow off valve. I wish I would have known everyone said Keystone diamond addition is a great model. IT IS NOT DO NOT BUY THE HYPE! Warranty is also useless. They have no shame in taking money and destroying good faith.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Bob Faux

Colorado

Reviewed on July 16, 2017

RV reviewed 2015 Keystone Outback 316RL view listing

3.2
Although we like the floor plan of this RV the quality of the construction is terrible. We have owned many RV's including another Outback and we have never had quality of construction issues like this. And our previous RV's have been in varying climates for extended periods. Just like our present Outback. ... read more
Although we like the floor plan of this RV the quality of the construction is terrible. We have owned many RV's including another Outback and we have never had quality of construction issues like this. And our previous RV's have been in varying climates for extended periods. Just like our present Outback. We have had to replace all of the cabinet doors because the wood separated due to moisture. The manufacturer DID stand behind the doors and replaced them for free. So we moved the RV to a dry climate. Now the wood pieces in the cabinet doors are separating again due to dryness and the laminate floors are buckling. What kind of climate does this RV need to be in? This RV is cheaply made for the money and we will never buy another one again.
Livability
4.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Heather Woody

North Carolina

Reviewed on January 10, 2017

RV reviewed 2015 Keystone Outback 298RE view listing

3.6
Bought band new a 2015 Keystone Outback nothing but problems cabinets breaking, the side by side cabinets don't close unless you align in the middle & close simultaneously, shower leaked & the toilet leaked. Repaired under warranty the toilet & shower & tried our cabinets but dealer changed st... read more
Bought band new a 2015 Keystone Outback nothing but problems cabinets breaking, the side by side cabinets don't close unless you align in the middle & close simultaneously, shower leaked & the toilet leaked. Repaired under warranty the toilet & shower & tried our cabinets but dealer changed staff so much we were swept under a rug per say! Finally resent them proof emails that we filed a complaint while still under warranty with the attitude we'll see what we can do. Shameful Keystone doesn't even back their own products. Very disappointing!
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

dave reynolds

California

Reviewed on December 9, 2016

RV reviewed 2015 Keystone Outback 210RS view listing

4.6
After a LOT of research,I found this to be the perfect trailer for us and our parking deck.It fit on our deck!The king bed was also a priority for us and the size of the bunk beds for our two teens made the choice easy,so we drove to Michigan and picked up our new Outback Terrain 210RS.The dealer was awesome ... read more
After a LOT of research,I found this to be the perfect trailer for us and our parking deck.It fit on our deck!The king bed was also a priority for us and the size of the bunk beds for our two teens made the choice easy,so we drove to Michigan and picked up our new Outback Terrain 210RS.The dealer was awesome and installed our trailer brake and sway bars on the spot while washing our new trailer.Then they gave us a thourough walk around to acclimate us to using it properly.We trailered across the U.S. in about a month and had a fabulous experience!The only thing we had to replace in two years were the propane regulator and gas lines due to our snowy,cold climate.We love our Trailer and just got back from Padre Island Texas last week.Another great trip!
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

John

Georgia

Reviewed on August 29, 2015

RV reviewed 2015 Keystone Outback 316RL view listing

4.0
One of the most livable RV's on the market. Tons of storage and space. The living room is huge and comfortable. The kitchen has lots of counter space and the island is great. The pantry is a big plus. The bedroom and bath both have lots of space and the tilt up bed is great for reading or added comfort... read more
One of the most livable RV's on the market. Tons of storage and space. The living room is huge and comfortable. The kitchen has lots of counter space and the island is great. The pantry is a big plus. The bedroom and bath both have lots of space and the tilt up bed is great for reading or added comfort sleeping. This is definitely a home away from home.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
0.0
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