RV Type
Make and model
Floorplan
Year
2015 Keystone Carbon 5th Wheel reviews
Liveability
3.0
Overall quality
1.0
Floorplan
3.5
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
2 ratings and reviews
Voted most helpful review
Lisa
Utah
Reviewed on August 31, 2016
RV reviewed 2015 Keystone Carbon 297
1.6
We got our 2015 Carbon in March of 2015. Like someone else here said, it started out with a bunch of small issues. It was in the shop more the first year than we had it out.
Lights burn out constantly and they have all been replaced. Holding tanks done read right, screws fall out, a/c not great, been address...
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We got our 2015 Carbon in March of 2015. Like someone else here said, it started out with a bunch of small issues. It was in the shop more the first year than we had it out.
Lights burn out constantly and they have all been replaced. Holding tanks done read right, screws fall out, a/c not great, been addressed twice, they found someone didn't cut the hole right, shower leaks, holding tanks won't completely shut off, had to buy a secondary shut off, tires blew on first trip, toilet flap leaked, and the list goes on.
Now it is out of its one year warranty and hot water heater comes on when off and burned out the electrical heat only runs on gas, a/c comes on when off or both will come on when I only turn one on, bedroom slide won't work, and the list goes on. I have contacted Mark Chapman with Keystone only to get the cold shoulder. The dealership is tired of dealing with us and now we are stuck with this POS!! The layout and function works great for us but too bad we have not been able to enjoy it once without having an issue.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
0.0
Voted most helpful review
David E.
Ohio
Reviewed on September 16, 2015
RV reviewed 2015 Keystone Carbon 357
1.8
I ordered this fifth wheel and picked it up March 2015 (now 6 months old). Had to fix many problems from start and still going, dozens of stripped screws, shower leak, rear screen very badly installed, tanks labeled improperly, tv and vcr broken, front door frame hammered so it would close and worse at 5 mont...
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I ordered this fifth wheel and picked it up March 2015 (now 6 months old). Had to fix many problems from start and still going, dozens of stripped screws, shower leak, rear screen very badly installed, tanks labeled improperly, tv and vcr broken, front door frame hammered so it would close and worse at 5 months roof leak because factory cut ac unit hole in wrong place than moved over and cut another. Keystone (Thor Industries) wants to just patch my one piece rubber roof. Still fighting roof patch. So much for their great one piece rubber roof. I am sure I have forgotten some things. Why buy a new RV? Think twice before buying and completely crawl over, under and around before signing.
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
0.0
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