2015 Jayco Eagle Premier Travel Trailer reviews

We have owned a Jayco eagle 338rets for 5 years now and the functionality has been good for the most part with only a few minor problems early on such as poor quality cabinetry as we have had multiple cabinet doors fall off from poor hinges or poor material they are fastened into. That being said we enjoyed many things like the layout,king size bed,and fireplace.The big problems though in the last couple of years have been one of the three slide-outs leaks every time it rains so we have to pull it in every time there is bad weather as we are a long distance to a dealership for repair.Jayco also had a defective batch of paint on this model and the front cap area is totally faded out and looks terrible,it happened after the 2 year factory warranty and even though we had purchased an additional 5 year warranty Jayco would not do anything to help the situation and the customer service department was extremely rude and could care less about the customer.just recently we spent a night in the rv and had to leave for a day.Upon return we were greeted to water all over the floor,the problem was a faulty toilet that Kept running and flowed over. I had to bring the rv back to the dealer for repair and in inquiring about our extended warranty and if it would be covered the response was only the defective part. My advice is that from my experience with Jayco they have some great features but from a customer service aspect I would not recommend this brand to anyone and especially not to waste your hard earned money on their extended warranty as i have found it totally worthless if you decide to purchase this brand.Also just a reminder as I learned the hard way always turn your water off if you are connected to a city water supply or well water supply with a pressure pump it could save a large disaster like the one I had. Show less

The bathroom door would not shut. The wall was loose. The living room shades broke as did the kitchen ones. The kitchen floor peeled up. This was a 2015 we bought new. Had to get cap on front repainted at manufacturers cost. The shades were made of paper. Very cheaply put together. Show less

I purchased a 2015 Jayvo Eagle Premier a year into owner ship we took it in for water leaks from the Slide Out skylight and front cabinets. We were told the whole front cap of our travel trailer would have to be replaced , well after replacing the front cap Jayco refused to replace the propane cover so we ended up with the whole front cap looking new and the propane cover not matching. We ask to replace the propane cover but Jayco refused. We won’t be buying any Jayco Products anymore. I’ve purchased 4 Jayco products and was a loyal Jayco customer, but if Jayco treats there loyal customers like this, as I said no longer a Jayco customer Show less

This is our third Jayco eagle and we absolutely love our Jayco the quality and finesse that goes into their campers we've never had an ounce of problem with our Jayco's. The Eagle premier 338 RETS is a great floorplan for a couple that want to go seasonal or transient that's what they call the fifth wheel foorplan for travel trailers check it out. lots of storage and plenty of room. Show less