2015 Forest River Surveyor Travel Trailer reviews

Don’t buy one Forrest River claims customer service is #1 but that is just a marketing line of BS. This trailer looks nice but was manufactured at a plant with poor quality control. We purchased late in the season so it was parked all winter in a covered a area. When we took the plastic off the mattress there was black mild ingrained into the wood under the matress we were told it was our fault as we must have left the vent open. The dealer just shrugged their shoulders when we said the vents where never opened and it was covered all winter. Our first trip in the summer we traveled on a dirt road for 25 killometers when we arrived the interior of the trailer was filled with dust not jus a little it was layered. Had to drive back down the same road so when we got home had to clean the interior again. It took the dealer two attempts to finally fix the issue. The shower was so poorly caulked and sealed it needed to be completely redone. Three exterior trim screws where over tightened and broken and instead of fixing them the heads where basically glued in place to hide the issue. This year we when to convert the table bed as we had our grandkids camping for the weekend and table was too small for the space and could not be used?? I had to build a frame so we could use it. Forrest River never returned any of my calls so I just gave up. Can’t wait to dump this trailer onto someone else Show less

Bought this trailer to replace our 24 year old Fleetwood trailer.First time we used it came back slid out slide and corner of frame caught floor and ripped big chunk, shower frame came loose from pan and seals torn because door was crooked. Went to service and found that the front cap had lots of cracks around clearance lights, paint clear coat gone an paint faded, inside ceiling came apart at joints,molding came loose on walls, door in bedroom fell off,large trim on slide came loose (2'), trim that covers screws on outside was junk cracked up,this was all within first year, contacted dealer and Forest River for repair took some time we got cap fixed & painted,inside problems were hit & miss dealer fixed some manufacture said that it was owners responsibility for everything else.This unit gets serviced an waxed twice a year paint shouldn't fail! Here it is year two and the cracks are back on front cap at lights contacted Forest River again said I would have to take back to repair shop that did the original repair to evaluate the problem, I requested that the front cap be replaced can't wait to see what the shop has to say also the rear of trailer paint has failed looks like crap has dark an light spots looks like a 30 year old trailer I'm also requesting that this be addressed & repainted. Was told when we purchased unit that the rifer would work above 6000 ft it seems to have its problems keeps things cold but goes of when in auto mode called dometic they said it wasn't made to work at higher altitudes above 5000'! This trailer has been down more than used,an a big pain in the butt, compared to our 1991 Fleetwood Wilderness there is no comparison old trailer was built to last this oneI dout it will make it to 10 years old! We think this is going to be a yearly problem!If we could do all over, We would have kept the 1991 Wilderness! No comparison! Show less

Extremely POOR quality. Poorest and cheapest components available.Never again Forest River! Microwave fell out,light fell out of ceiling,awning lights quit workinf,shower door gasket tore off,trim strips falling off, outside door sticks, underside flooring fell off in places, etc. etc. All within 1 yr! Show less

Bought this trailer in May 2015. Love the large bathroom interior layout and the outdoor kitchen.. This is the best towing camper I have ever owned. Now with that being said we get to the quality or lack of it issure. I could write two pages on the problems i have had with this trailer. I did all the repairs myself. just to name a few problems: water leak bedroom window, slide and stove vent. Shower drain leaking, out side tv mount not screwed in the frame ,pulled right off, water pump hose leaking, outside kitchen door one side was inch and half lower than the other didn't look too good when it was open, had to push the awning out to get it started to unroll , lots of screws missing inside and out, misaligned trim everywhere inside, bathroom door hanging on the striker plate when opening and closing, screen door had a crack between the front edge and the jam big enough to let bugs and wherever in. This is not all the problems I have had but some of them. I should have caught some of these problems before leaving the lot however I have never had any problems with past campers I have had , guess I let my guard down . Bought this at dealer in Ashland Va I don't think they checked much of anything before I picked it up . Show less